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Hotel ICON

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5,132 Reviews from our TripAdvisor Community

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Showing 4,075: English reviews
Reviewed 27 October 2015 via mobile

The Hotel ICON was recommended by colleagues. Decided to give it a try, and am I ever glad that I did. The experience surpassed expectations! Rooms are very well appointed with all the amenities of home, plus some. The cell phone with mobile hot spot, included with the room charge, is a bonus. The Nespresso machine? Need I say more...other...

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Helpful?
1Thank Stamarock
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Staci S, It is fantastic to read that our team has exceeded your expectations. Please thank your colleagues for the kind recommendation and we appreciate you taking valuable time in writing us such a wonderful review. We look forward to welcoming you back in January. Do let me know should you need assistance for future reservation. Sincerely, General Manager...

Mons, Belgium
Reviewed 26 October 2015

Probably ou best experience in a Hotel... The location with hotel shuttle is perfect., All restaurants and food,are amazing. Room and service are 100% perfect. For sure the Best in HK... Mant thanks for all and see you soon one more time for sure. Pierre Demoustiez

Review collected in partnership with this hotel
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1Thank DEMOUSTIEZ
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear DEMOUSTIEZ, I could not thank you enough for taking valuable time in writing us such a wonderful review! Hearing such a wonderful feedback really does mean a lot to me and my team. We would love to have you back in the near future. Do get in touch with me directly should you need assistance for future reservation. Sincerely...

Canberra
Reviewed 25 October 2015 via mobile

We stayed here for four nights in august, in a club room. The club service is absolutely worth it - lovely afternoon tea buffet and unlimited happy hour drinks. A great way to start an evening in Hong Kong! The hotel is on the Kowloon side and is a bit of a walk to sight seeing (although the regular shuttle...

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Helpful?
1Thank jubellia
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear jubellia, Thank you for your kind recommendation! I am so pleased to read that your stay with us in our Club Rooms was up to expectations. At ICON, we believe that attention to small details matter to our valued guests. Please feel free to contact me directly should you need assistance for future reservation. Sincerely General Manager Richard Hatter...

London, United Kingdom
Reviewed 24 October 2015

We stayed here for a week and overall a fantastic experience was had by all. Good breakfast, with a wide range of food. Room service was excellent and the overall level of service was fantastic. The free mini bar was a lovely touch. Can't really fault it!

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Helpful?
1Thank choongsuyin
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear choongsuyin, I am glad to read that you had a fantastic stay experience with us at ICON. Your compliments on breakfast at The Market and in-room dining really do mean a lot to the team. At ICON, we never sit still and always strive to improve ourselves. We look forward to have you back in the near future. Sincerely...

Firenze
Reviewed 23 October 2015 via mobile

Very good hotel well located in the city. Subway and ferry close to it and reachable on foot. Recommended for short and long stay in Hong-Kong. Good services especially the courtesy room in case of early arrivals or late departures. Big buffet breakfast; quality/ price highly good.

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Helpful?
1Thank Rita V
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Rita V, Happy Honeymoon once again from the team and myself! It has been our great pleasure to have you here for the special celebration. I am glad to learn that you appreciated Timeless Lounge for early arrivals and late departures. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard Hatter...

Shandong, China
Reviewed 20 October 2015 via mobile

Stayed on the 11 floor for 4 nights. Room assignment was bad as too near the lift. Brought the issue to manager on the floor but without any follow up. VERY annoying about the machinery noise during the night. Paid for hk8000 but not worth. Avoid these room type.

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Helpful?
16Thank Dan Z
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Dan Z, Your negative review comes about after your demand for an upgrade and subsequent offers to bribe our duty manager for a lower room rates were not met. The allegations that our lifts are noisy are clearly untrue as our lifts don't use sound to indicate arrival we use lights. There is no noise! We have reported your...

Jersey City, New Jersey
Reviewed 19 October 2015

We stayed in a great room. Beautiful view of the water and skyline with complimentary access to the lounge (free cocktails!), breakfast and minibar. The room itself was beautiful and very modern. The bathroom, in particular, was great with a deep tub (with TV) and a ceiling shower head. Staff was very responsive and helpful. Best of all was the...

Review collected in partnership with this hotel
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Helpful?
1Thank sherryplustony
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear sherryplustony, Your generous compliments on room, services and the Handy smartphone are much appreciated. Your compliments have certainly made the team's hard work worth the effort. We would love to have you back soon! Please feel free to get in touch with me directly should you need assistance for future reservation. Sincerely General Manager Richard Hatter general.manager@hotel-icon.com

Nairobi, Kenya
Reviewed 19 October 2015

Thoroughly love this hotel and will return with my service. Everything was as high end as advertised without being fussy and pretentious. Fantastic staff and fantastic food at their 28th floor restaurant. Absolute pleasure if you are looking for a remarkable stay in Hong Kong!

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Helpful?
2Thank Prampram
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Prampram, What a lovely review! Many thanks for taking valuable time in sharing your stay experience with us. I am so pleased to learn that you enjoyed your stay with us, especially enjoyed dining at Above and beyond Chinese Restaurant. Please do not hesitate to contact me directly should I can be of any further assistance. Sincerely General Manager...

Brisbane, Australia
Reviewed 19 October 2015 via mobile

Tried this hotel on recommendation of friends and also trip advisor..was a bit worried about a couple of reviews that said was a bit out of the way.. Absolutely not.. Great restaurants bars and shopping right outside and shuttle bus if you need to go to star ferry or Nathan road although easy walk anyway Staff were fabulous (special mention...

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Helpful?
2Thank Jennifer L
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Jennifer L, I am so proud to read that our team has provided a stay experience that has lived up to your expectations! I really appreciate your friend's recommendation and I will definitely pass on your kind words to Jessica. Please feel free to contact me directly should you need assistance for future reservation. Sincerely General Manager Richard Hatter...

Dunedin, New Zealand
Reviewed 19 October 2015

Hotel ICON in Kowloon, HK is easily the best hotel I have ever stayed at. The service was impeccable, the food amazing, the price very competitive, the room very comfortable, and the view from the bar/ hotel rooms was spectacular. Next time I am in HK I will definitely be staying again with ICON. I highly recommend them.

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Helpful?
1Thank dw1599
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear dw1599, Thanks for your kind recommendation! It is fantastic to read that you had a great stay experience with us, especially recognizing our service as impeccable. Your compliments mean a lot to me and my team. We look forward to welcoming you back in the near future. Do let me know if I may personally assist with any future...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 15,289 - ₹ 32,426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#2 Spa Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
79 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour view rooms have a great view of the harbour and the light show”
 of 5 bubbles pinkchampagne07, 15 Jan 2017 | Read review
“High floor rooms with city view”
 of 5 bubbles Olga-and-team, 14 Jan 2017 | Read review
“Check Club Room deals for value. Harbour views are magnificent!”
 of 5 bubbles LonelyBlade, 13 Jan 2017 | Read review
“the Club 65 is great for 2 adults & 2 kids”
 of 5 bubbles Sashinee, 12 Jan 2017 | Read review
“Get one facing Hong Kong Island”
 of 5 bubbles GiuseppeSusan, 8 Jan 2017 | Read review
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