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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,590 Reviews from our TripAdvisor Community

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Showing 1,953: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

We spent four nights in one of the club rooms on the top floor of the Ritz Carlton. This is an incredible hotel with unrivalled service in my opinion. The location is above Kowloon metro station with one stop to Hong Kong central and a short cab ride to the Star Ferry. If you book a club room, you can...

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Thank colindkavanagh
Yorba Linda, California
Reviewed yesterday NEWvia mobile

We were tired after a long trip from LA. The staff had emailed to inquire if I wanted transportation arranged from the airport and offered a number of options with a quoted price. We opted to use the hotel car and traveled to the hotel in a Tesla. Upon arrival our room was ready and was huge with a gorgeous...

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Thank YorbaLindaStar
Reviewed 2 days ago NEWvia mobile

Was there for our 1st anniversary, the hotel has decorated our room and it was amazing! Every staff we encountered was attentive and friendly with great great hospitality. Especially Adrian Aven Wookie (hope I didnt remember wrong) Justin and Elaine from club floor. Highly recommend this hotel and definitely will be back again for a weekend getaway!

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1Thank Christine N
Winchester, United Kingdom
Reviewed 2 days ago NEW

I stay in a lot of hotels with my job - this beats them all hands down. Customer service to die for, beautiful rooms and the most relaxing of times. Book a club room with lounge access you will struggle to leave. My husband and I needed a rest this was the best destination and hotel spa combination! Special thank...

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1Thank sddf2s
Reviewed 3 days ago NEWvia mobile

I have stayed in so many hotels around the world, and I have to say Ritz Carlton is the best. Normally I would say that they are all the same, but no, I was wrong. The staff went above and beyond to make sure guests are happy and satisfied. The club lounge on the 116 floor is what really made...

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1Thank Tom S
Gold Coast, Australia
Reviewed 4 days ago NEW

Amazed at how lovely, thoughtful and kind the staff at the Ritz in HK were. We were travelling as a family of four (adult children) and had booked interconnecting rooms which they were unable to accomodate (Valentine's day). To compensate for the disappointment they upgraded one of the rooms to a suite and sent us afternoon tea with a lovely...

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3Thank julieachristie
Reviewed 5 days ago NEW

Stunning. The hotel lobbies, restaurants, lounges, and room, far exceeded my expectations. It is very beautiful, clean, with comfortable beds, and well lit bathrooms. The view from the room was incredible. However, it is the service that really stands out, they catered to my every need, and went above and beyond to help. My luggage was lost during the flight,...

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2Thank Tara L
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Tara L, Thank you very much for your generous review. I am thrilled to hear that everything at The Ritz-Carlton, Hong Kong, from service to facilities, was perfect and went beyond your expectations. It gave me great pleasure in knowing that our Ladies and Gentlemen provided you the finest personalized service and helped you with the luggage. We look...

Copenhagen, Denmark
Reviewed 6 days ago NEWvia mobile

We stayed at ritz Carlton for the Valentine's Day. It's just awesome! Remember to book a room with the club lounge access. You will have afternoon tea at the 113/f, hors d'oeuvres, dessert, late night snacks following with an amazing selection of breakfast on the 102/f. We have got a free drive from tesla as well. Everything in this hotel...

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1Thank Milly M
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Milly M, Thank you very much for your fantastic review. I am pleased to hear that you and your partner enjoyed the Valentine's Day celebration at our hotel along with meticulously crafted cuisine and impeccable service at the Club Lounge. It is indeed our utmost pleasure for being part of your memorable celebration. Rest assured I have shared your...

Reviewed 1 week ago NEWvia mobile

Having stayed in HK many times before it was time to try something a little higher. The entire experience from checkin with Justin to the Club Floor team of Anna, May, Nick, Patricia and Felix made me feel special and instantly relaxed every time I entered even to ask a silly tourist question. From the spotless room with iPod music...

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2Thank Merredin79
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Merredin79, Thank you very much for your fabulous review. I am thrilled to hear that the service provided by our Ladies and Gentlemen went beyond your expectations. We strive hard to provide the top-notch personalized service and facilities for our guests who will always feel special and taken care of. Rest assured I have shared your kind words with...

New York
Reviewed 1 week ago

Perfectly run hotel, all the staff was amazing. Especially Winky Wu!! Rooms were well stocked. Very cool setting being so high up, great bar on the top floor Ozone. great restaurants. Great location. only negative is if you have a fear of heights, the hotel starts on the 103 rd floor!!!

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1Thank mbc014
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear mbc014, Thank you very much for your positive review. I am delighted to hear that you had a great time at our hotel. It also gave me great pleasure in knowing that you enjoyed our facilities and Ozone along with impeccable service provided by our Ladies and Gentlemen. Rest assured I have shared your kind words with Winky. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: ₹ 28,228 - ₹ 40,997 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#6 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms have lounge access and amazing views”
 of 5 bubbles sddf2s, 18 Feb 2017 | Read review
“The higher the floor the better the view obviously, but all rooms are well appointed.”
 of 5 bubbles 266taral, 15 Feb 2017 | Read review
“best to get a room not facing the water side that near the shipping area....”
 of 5 bubbles mbc014, 12 Feb 2017 | Read review
“Victoria Harbor views are worth it!”
 of 5 bubbles johnmO8051PT, 7 Feb 2017 | Read review
“Club level room with views of Victoria Harbor”
 of 5 bubbles chrismanningdc, 6 Feb 2017 | Read review
5 of 5