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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,403 Reviews from our TripAdvisor Community

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Showing 1,806: English reviews
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW via mobile

Not surprise that why many people rated 5 stars for ritz Carlton Hong Kong. We came from Macau, it takes around 5 mins from the terminal to the hotel via taxi. The hotel located on at least 100th floor so you will not see any buildings higher than you from the view of all rooms. The room was not ready... More 

Helpful?
Thank Stanley C
new york
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 days ago NEW

the ritz is in kowloon.. the hotel is on the 101-115th floors of a building across a body of water from hong kong city.. the views of the city from everywhere are incredible.. the rooms are really great.. the hotel is attached to a really upscale mall and a few floors below is the kowloon train station which in a... More 

Helpful?
Thank keith h
Chicago, Illinois
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 days ago NEW

From start to finish it was impeccable. I took the train from the airport and arrived up into the lobby of the Ritz to be greeted with smiles and welcomes while being guided to check-in. It was really nice not to see an abundance of staff members just hanging around, but yet every guest/visitor was being attended to very efficiently.... More 

Helpful?
Thank amiezil
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Superb: service, view, food, quality, stylish fit-out, room size, concierge, accommodating children Very Good: pool, gym, access to airport/shopping/action/transport Needs Improvement: not at the Ritz!! My wife, 3year old son and baby daughter stayed for a week. We’re adventurous people and love to discover the fabric of a city rather than get anchored to a hotel, however the Ritz do... More 

Helpful?
Thank WJLyons
Beijing
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

I celebrated my wedding weekend at the Ritz Carlton and it was absolutely perfect The team there are truly outstanding and really do cater to your every need. Many hotels try to give the personal touch, making you feel special however the team here really do make you feel special. From arriving, checking in, porter service and lounge service the... More 

Helpful?
Thank blackgav
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear blackgav, Thank you very much for your positive review. I would like to extend my sincerest congratulations on your wedding celebration. I am delighted to hear that our Ladies and Gentlemen were able to make your wedding memorable. At The Ritz-Carlton, we are committed in making all our guests feel special and taken care of. We look forward to... More 

Macau, China
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Executive Chef Peter Find has done what everybody in Hong Kong has been unable to do: He has boldly created a six-star organic salad bar on the 102nd floor of the Ritz Carlton Hong Kong. Non-gluten artisanal breads,individual healthy salad oils and apple cider vinegars, leaf selections abound and surprise unusual vegetables you probably haven't seen before. If you want... More 

Helpful?
Thank DrJamesCostello
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear DrJamesCostello, Thank you very much for your generous review. I am delighted to hear that you enjoyed your experience at The Lounge & Bar. Our Ladies and Gentlemen are proud to provide the finest product and services for our guests to enjoy. I will be sure to share your kind words with Chef Peter and the team. We look... More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This is a gorgeous hotel with amazing views and the best employees, who make sure every whim is satisfied. Loved our stay, and will be back as well as refer all our friends. Every one is very professional and we enjoyed every minute. Thanks Aven, and all the crew.

Helpful?
1 Thank jem0032016
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear jem0032016, Thank you very much for your generous review. I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are committed to ensuring all our guests have a comfortable stay. I will be sure to share your kind words with Aven and the team. We look forward to welcoming you back soon. Yours... More 

Honolulu, Hawaii
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Let me start off with the good. The hotel is absolutely beautiful and the views speak for themselves. We paid for the club access and it was absolutely worth the cost. The afternoon tea went beyond my expectations and enjoyed the evening cocktails. The staff there always made me feel welcomed. I enjoyed talking to a young woman from Mexico... More 

Helpful?
Thank sodeska
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Sodeska, Thank you for staying with us and and taking the time to share your valuable feedback with us. I was delighted to hear that you were satisfied with the view, afternoon tea and evening cocktails served at Club, whilst more important the Club team delivered the welcoming service. Please rest assured that I have personally shared your kind... More 

Indianapolis, Indiana
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

I can't say enough good things about this hotel. The lobby is on the 103rd floor of the ICC building and the rooms go up to the 117th floor. Our room had a view of Victoria Harbour and it was easily the most incredible hotel view I've ever had. We also had access to the Club Lounge which was one... More 

Helpful?
Thank Robert A
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Robert A, Thank you very much for your fabulous review. I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen adore working with the sublime views from our hotel as well as providing the excellent service to match. I will be sure to share your kind words with Paola and Emma. We look... More 

Hanoi, Vietnam
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

The location in Kowloon is currently a little bit isolated due to the separation caused by surrounding construction. This will feel different once the adjacent construction is complete. The hotel is well connected to the HK metro though, so getting to other destinations is relatively easy. 눇Outstanding service by extremely professional staff. The views from above 100 floors we very... More 

Helpful?
Thank nguyeinsang
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear nguyeinsang, Thank you very much for your positive review. I am elated to hear that your stay was comfortable. Our Ladies and Gentlemen work hard to ensure that our guests experience a memorable stay. We look forward to welcome you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: ₹ 17,933 - ₹ 64,230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
32 questions
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Honolulu, Hawaii
over a year ago

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Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if possible get a view of hong kong but all views are great”
 of 5 bubbles kh0000, 2 Dec 2016 | Read review
“Harbour Club rooms offer the best views and value.”
 of 5 bubbles amiezil, 2 Dec 2016 | Read review
“Ask for a view of Victoria Harbour and the City”
 of 5 bubbles WJLyons, 2 Dec 2016 | Read review
“All views are amazing. you can't go wrong”
 of 5 bubbles jem0032016, 30 Nov 2016 | Read review
“Victoria Harbour view; Club level is worth it.”
 of 5 bubbles N3815AHroberta, 29 Nov 2016 | Read review
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