It really a good experience to stay in the hotel for Easter. This is our second time to stay here. Staff are nice and the room is clean. My kids are happy playing in the playhouse. The toys are clean.
Had staycation for 2 nights here. I have tried this brand Cozi in other locations before. All quite good, new, value for money, great price. The hotel, next to a canal, is 3-min away from Tuen Mun metro station on foot. There are several themes for different floors, Japanese, Greece, Thai and African. We were on the highest floor (13/F) Japanese theme. Hotel has a nice and interesting decor everywhere. Train is the theme. The room is twin standard. Very small, like the one of inn in Japan. No space to place suitcase, no proper desk or seat for reading. We had to watch TV on the bed. Room clean with sufficient provisions like slippers, safe, toiletries, towels. Shower is hot and strong which is good. Air con cool strong and sensitive, good too. Bedding clean and white. Housekeeping can do better as I saw a hair (not from head) on the toilet seat when I opened the cover after checkin. We had a dinner buffet here too, 75% discount for guests. There're several decent and grand malls around, immediately opposite is V City. I had a walk in the Tuen Mun Park nearby. Cozy and relaxing. Staff service not too good. No smile no enthusiasm, although did the job barely. Look not happy to work here. Overall a quite good stay. …
Stayed at the Penguin Family Room with two kids. The decor was wonderful and my kids loved it so much. They already asked me to go again in future. I bought a package with exclusive playtime in the playroom. This package was made under the pandemic situation so the WHOLE hour in the playroom was exclusive to my family. My kids had a really great time playing around. We ordered takeaway dinner from the Platter. The slow-cooked beef and ribs with mashed potato were great. In view of the price of around 1K, it was a great staycation for my family. Will definitely visit again.
Room is good and staff are nice! My children enjoys the playroom session very much. Breakfast is just ok though with not many selections. The location is near to Tuen Mun MTR station with shops and more dinning choices. Can walk to the Tuen Mun Park nearby which is the largest town park in New Territories.
The location is really convenient. The light rail road and subway just next to it. Bus stop just below the subway. V city next to it and a big shopping area and market just across v-city. Price is good too. The entrance is narrow during the covid time. People didn't practice social distance and always squeeze into the elevator. The breakfast choice is not that much and everyday is the same. This is new hotel , but the carpet and furniture is worn out and dirty.
We stayed in the Greece Suite for two nights. The room was spacious compared with other rooms available in the hotel, but was not spacious enough to be called a "suite". The "bedroom area" and the "living room area" was actually one single room, separated by a TV cabinet in the middle. However, the room was nicely decorated to make you feel that you were having a vacation in Santorini. The whole floor where our room was located at was also in Greece style, which added bonus points to the hotel. Our hotel package came with a buffet dinner, and we also tried their buffet lunch on the same day. Food served in the buffet dinner was of much better quality and was proportional to the value. It included unlimited supply of crabs and half of a lobster (as the theme of the buffet dinner of this month was seafood). However, there was not much food choices in the lunch buffet, and salad was the best we had as it was fresh. Overall speaking, the stay and dine package was value for money only if you chose buffet dinner (just need to add $1XX/pax compared with buffet lunch).…
Staff are friendly, sanitation tidy, rich and comfortable also with delicious food restaurant, in conclusion (≧∇≦)very satisfied , overall ,as you can provide more different types of packages ,it well to attact more customers.
#Cheaper# My friend changed his plan to visit so he would love to transfer/relet his room to someone interested. The hotel is really nice and in good location. Please see the attached details if you're interested.
The lady staff provided the good service for us to play with my son. And the Front desk staffs are very poliet and gave us a lot amenities to my kid. But can I suggest one thing : My son just 17 months, the frame of baby bed is not tall enough while he wakes up in the morning. HSKP staffs said the taller size was out of stock. Can Management to purchase more for backup? DO NOT ask me to think the protection, it is from your Management to consider how safety you can provide to all kids as your hotel mentioned the family rooms you are providing. And the resturant : We ordered the steak with medium rare, it was overcooked & the fish fillet just warm. Nice location, just 3 mins by walk from station. I still looking forward visiting next time with my family. 女士服務人員為我們和兒子一起玩提供了良好的服務。 前台的工作人員很禮貌，為我們的孩子提供了禮品。 但是我能建議一件事：我的兒子剛剛17個月，他早上醒來時嬰兒床的框架不夠高。 HSKP的工作人員說，更高的尺寸缺貨。 管理層可以購買更多備份嗎？ 不要讓我考慮保護，這是您的管理層考慮的，因為您的酒店提到了您提供的家庭房，因此可以為您的所有孩子提供多大的安全感。 餐廳：我們點了中等稀有的牛排，煮得太熟了，魚片也很熱。 位置不錯，距離車站步行3分鐘。 我仍然希望下次與家人一起訪問。…
There are different themed room types here, such as African, Thai, Greek and Japanese. The common area is a replica of a train station. Beautifully designed! Despite being far away from Kowloon, the neighborhood of this hotel is convenient enough and you don't really need to go further.