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The Upper House

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Traveller (1592)
Room & Suite (659)
Dining (112)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Romantic
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:A New Year, A New You

Location

Full view
2,878Reviews
1,747Photos
14Q+A
100Room tips
Traveller rating
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  • 11
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Popular mentions
I had a fantastic time in Hong Kong and part of it was the hotel stay. The location is just the best, right on top of a mall and very centrally located in the town. The staff was incredibly friendly and professional, they just try to make your stay the best way possible, from
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Response from Marcel T, General Manager at The Upper House
Responded 2 days ago
Dear Diana D, Thank you for sharing your thoughts with the online community! It is nice to hear that your hotel stay with us contributed to your fantastic time in Hong Kong. It was a pleasure having you and we hope to welcome you back soon. Let us know if you head back our way and we will be sure to help out in any way that we can.Wishing you all the best in the meantime. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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+1
My sister and I stayed at The Upper House for 7 nights during Chinese New Year. We had an incredible time. The property is beautiful. The rooms are spacious, and especially so for Hong Kong. We chose the Harbor View and although the view faced much more towards the buildings
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Response from Marcel T, General Manager at The Upper House
Responded 4 days ago
Dear ckay1127, Thank you very much for taking the time to share your lovely thoughts! We are so pleased to hear that you and your sister enjoyed such a wonderful time over Chinese New Year - Kung Hei Fat Choi once more! It is no surprise that you spent a lot of time in our bathrooms, they truly are one of our favourite aspects and one that we would not miss out on. We would love to welcome you back for another stay in the near future and will make sure you are in one of our rooms that showcases the full panoramic harbour view! Wishing you all the best meanwhile and hoping that you will not hesitate to contact us for any future reservations or assistance. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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My second time to stay at the upper house. I had a very comfortable time. Beautiful hotel and the best service, Mr Kingston Kan remember us on arrival, gave us very good recommendations and always smile. I will only stay at the upper house. My favourite place!
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Response from Marcel T, General Manager at The Upper House
Responded 4 days ago
Dear YukoMiffy, Many thanks for your lovely review and continued support. It was a pleasure to have you back with us. Kingston was pleasantly surprised and happy to help once more! We love that you will only stay with us and look forward to having the opportunity of welcoming you back soon (we hope). In the meantime, we wish you all the best and Kung Hei Fat Choi! Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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My experience at the upperhouse was beyond my expectations in terms of service and more specifically customer reception! It started with email exchanges where all the information and advice given was clear and effective. I was very pleasant to discover the establishment with
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Response from Marcel T, General Manager at The Upper House
Responded 6 days ago
Dear ALHillionGuestExp, Thank you for taking some time to share you review with the online community. It is so wonderful to hear how your expectations were exceeded! It was our pleasure to welcome you to Our House and all we have to offer. Both Rhoda and Sabrina are very happy to hear of your thanks and were more than happy to help out! We would love to have you back with us in the future! Should you find yourself planning a trip, please let us know so that we help make it once more, a memorable one. In the meantime, we are wishing you all the best! Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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From the moment we booked, we felt in good hands. We did a 1 night staycation to enjoy the CNY fireworks. The experience went beyond expectations. The whole team is just brilliant, welcoming, friendly and professional. Upon arrival, we had the pleasant surprise to be upgraded
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Response from Marcel T, General Manager at The Upper House
Responded 6 days ago
Dear omillier, Many thanks for taking some time to write such a lovely review! We are overjoyed to hear how enjoyable your staycation was. Staycations are meant to be enjoyed as a relaxing getaway and we are so pleased to read that you felt cared for and comfortable. The fireworks were magnificent and are always made more so with a view from our suites! We hope to welcome you back very soon and wish you all the best in the meantime. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
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Professional photo exclusively commissioned by TripAdvisorThe Upper House
The STUDIO 70 at The Upper House
Professional photo exclusively commissioned by TripAdvisorThe Upper House
The STUDIO 70 at The Upper House
Photo provided by managementThe Upper House
Upper Suite night view
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Dear Larry G, Apologies for the delay in response and thank you for your concern. Luckily Our House sustained little to no damage during the typhoon due to protection the nearby buildings provided against the wind. This was also the case for areas in our proximity such as Wan Chai, Admiralty and Central. However, across the harbour and higher up on HK island, more damage was taken. Despite this, Hong Kong did an excellent job of clearing the roads and removing debris, allowing all to resume to normal merely 1 day later. If you have any further questions whatsoever, please feel free to contact us at anytime. Wishing you a lovely upcoming Christmas!
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We are located right above Admiralty MTR Station with a direct entrance from Pacific Place shopping mall. From the station it’s approximately a five-minute journey upwards through Pacific Place to The Upper House by foot, lift and escalator. Many thanks for getting in contact and we look forward to hopefully to welcome you to "Our House", Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
0 votes
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Sorry for delayed reply. Ok this time of year as general rule but you should check.
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Taxi direct from airport is about 350hkd or you could get airport express and then taxi which would cost around 150hkd
1 vote
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Dear cristy g, Good morning from Hong Kong! Please kindly allow us to extend our apologies for this delayed response. Our House would really love the opportunity to welcome your family to experience the wonderful Hong Kong, should you still be considering this family trip. Our standard Studio 70 room can most certainly fit 3 people! We can offer a room featuring either a King or Twin bed and then can additionally set up a sofa bed for your son. Prices and package benefits do vary depending on the exact date and time of year, therefore, for some further information regarding looking into a reservation prices, please feel free to contact Our reservations team (emails found on our website). Our House will be your 'home away from home' featuring Our lovely Cafe Gray Deluxe restaurant - boasting one of THE best views Hong Kong has to offer, a Sky Lounge - where you can enjoy natural sunlight and tranquility, an Outdoor Lawn area - where we hold weekly Yoga and fitness sessions and of course a gym- where one can walk off all those dumplings! Out guest experience team are always happy to answer any questions that you might have in addition to helping you plan the perfect trip- you can reach our team at anytime. We really hope to hear from you soon and nonetheless, are wishing you a festive upcoming Christmas!
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"All rooms have fantastic bathrooms, Studio 80 room slightly more spacious but all rooms very luxurious."
"Stay in a room with harbour view"
"Harbour view for best views"
"Upper suites are magnificent."
"They are all wonderful, with magnificent views. The suites are spectacular."
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PRICE RANGE
US$ 507 - US$ 826 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the upper house hotel hong kong
LOCATION
ChinaHong KongHong Kong IslandTai Fat Hau
NUMBER OF ROOMS
117
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