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The Upper House

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The Upper House
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2,090 Reviews from our TripAdvisor Community

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Showing 1,825: English reviews
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Reviewed yesterday NEWvia mobile

We stayed at The Upper House for our anniversary trip in Hong Kong. They kindly upgraded us to a suite for our anniversary, and were very helpful during our full stay at the hotel. Baby amenities were well prepared for our 2 year old baby. It was so heart warming to see a hand written care note on the table...

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Helpful?
Thank Yuchi J
Singapore, Singapore
Reviewed 2 days ago NEW

This is my fourth visit staying at the property, and without doubt one of the best city hotels in the world. The level of intuitive service is almost surreal, they think of things before you've even thought of them. The design, quality of rooms, thoughtful amenities and food are all sublime. There is no where better to stay in Hong...

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Thank LyndyJW
Canton of Zurich, Switzerland
Reviewed 4 days ago NEW

This is hands-down one of the best hotels I have ever stayed at, if not the best. Pricy for sure, but well worth it! It starts at check-in with excellent service and speed. The rooms are beautifully designed, and everything just fits. There is a variety of free coffee and snacks and all the amenities you could need. The tub...

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Helpful?
Thank Turicus
Wettingen, Switzerland
Reviewed 5 days ago NEW

we had the most spectacular stay in the upper house in a gorgeous suite on 43th floor with incredible views all the way around. the suite is all designed by talented andré fu in a sleek, but supremely comfortable and luxurious way... with so many pieces of art, sculptures, wonderfully designed bath, walk in shower, closet, some great books on...

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Helpful?
2Thank vhm1967
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. Thank you very much for your kind words. I am delighted to hear that you had a spectacular stay and that you enjoyed the view from your room, the art, book selection and facilities at...

Reviewed 5 days ago NEWvia mobile

We booked this hotel through Amex fine hotels program and could not have been happier. It was in an ideal location halfway between Central and Wan Chai and next to Metro stop. The rooms are amazing, zen-like and huge with stunning views. Each time we left the hotel to go on an excursion the front staff asked how our visit...

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Helpful?
Thank Kelly S
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. I am delighted to hear that your experience at “Our House” was Zen and wonderful! I am thrilled to hear that our location, view, rooms and the gifts our team sent you were appreciated. I...

New York
Reviewed 6 days ago NEWvia mobile

We stayed at The Upper House back in September. I have to say that The Upper House is by far one of my favorite hotels. The level of service is outstanding. I emailed the concierge beforehand to let them know we were visiting for our anniversary and my husband's birthday. They helped me booked a reservation at their restaurant Cafe...

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Helpful?
Thank Lisa L
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. Thank you for choosing to celebrate such special occasions at “Our House” and I am delighted that you consider us one of your favourite hotels. I am glad to hear that you enjoyed the room,...

Macau, China
Reviewed 6 days ago NEWvia mobile

It's been a long time since I've taken the time to review anything on TripAdvisor but these guys surely deserve not only a review but a 5 star recommendation. Regarding the infrastructure, the Hotel is minimal. You have everything you need, not more, not less. The only missing part is a swimming pool. The rooms are spacious, very spacious for...

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Helpful?
Thank PLFMS
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. Thank you very much for your kind words about “Our House”! I am delighted that you found your room both comfortable and practical and that you had a chance to enjoy our complimentary maxi bar....

Pretoria, South Africa
Reviewed 1 week ago via mobile

I recently stayed at The Upper House and it exceeded all of my expectations. I was collected from the airport by the hotel and from the get go I was greeted with the warmest of welcomes. I found that this level of service was maintained throughout my stay and that the staff really try to accommodate all of your wants...

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Helpful?
1Thank mikaylamcclean2017
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. Thank you for your kind words, I am delighted to hear that you felt the warmth from our team through out your stay and did not want to leave! I am glad that you enjoyed...

London, England, United Kingdom
Reviewed 1 week ago

I honestly can't fault this hotel, it's perfect in every way - the service is outstanding. We are regular travellers and stay in great hotels around the world and the Upper House is easily in the top 3.

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Helpful?
Thank Gareth C
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. I am thrilled to hear that you found your experience with us outstanding! We are honoured that you consider “Our House” one of your top 3 hotels. Please do not hesitate to contact me directly...

Newport Pagnell, United Kingdom
Reviewed 1 week ago via mobile

This is an OK place to visit for the ambience and views. It's a nice, up-market bar with a food option covered by a quite extensive menu of light food options. Service fine, decor good, definitely worth a visit but not a "must-do".

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Helpful?
Thank dicko1410
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted that you found our menu extensive and with an array of light options! I am glad to hear that you enjoyed your time at Café Gray Deluxe and found the trip to “Our...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: ₹ 32,123 - ₹ 47,029 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Romantic Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
8 questions
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Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best”
LyndyJW, 27 Apr 2017 | Read review
“every suite with harbor view should be stunning”
  • magic lights
  • another sculpture
  • bedroom with the most comfortable beds
  • art in the bathroom
  • stunning views from the bath tub
  • coffe table... andre fu book
  • big cosy sofas
  • closet
vhm1967, 24 Apr 2017 | Read review
“corner room”
Beni1943, 19 Apr 2017 | Read review
“best view, good location, modern feel”
jessicajustal, 18 Apr 2017 | Read review
“if budget is not an issue, try one of their suites with panoramic views, including the bathroom's.”
JacquelineS200, 12 Apr 2017 | Read review
5 of 5