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The Upper House

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1,929 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
Dubai, United Arab Emirates
Level Contributor
167 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed yesterday NEW

Great staff that is always looking out for you and are extremely friendly, making the experience homely. The rooms are big and spacious and so is the bathrooms, everything is beautifully designed as well. This was a splendid experience through and through, highly recommended if you are considering. -- A drop of ink may make a million think. @AyaashPaw (FB... More 

Helpful?
Thank Pawan M
1 review
Reviewed 2 days ago NEW

This is the first I write a hotel review, and it should tell something of how amazed I of my stay at The Upper House. The hotel is very central and at the same time at a safe distance from the Hong Kong's chaos. Top that with fantastic views from literally every window in the hotels...Hotel rooms start on the... More 

Helpful?
Thank Majid K
New Jersey
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW

The spacious room is so comfy that makes me want to stay in the room the entire time. The color scheme & simple deco are very soothing which ease the stress of a busy day. The mountain view is spectacular & the location is perfect. Easy access to shops & transportation. Perfect for both businessmen & tourists. Would love to... More 

Helpful?
Thank Mel168
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

The service at the Upper House was superb. All of the staff from the front desk, to our server at Breakfast (Yvonne) to the guest services personnel (Renee, Danny, Max) consistently anticipated our needs and did everything to make our stay more enjoyable. The rooms are elegant, well appointed with a graceful Zen atmosphere. You need to see the bathrooms.... More 

Helpful?
Thank robert h
1 review
Reviewed 4 days ago NEW

I stayed at the Upper Suite on the night before my wedding and it was the most pleasant experience I've ever had in a while. The staffs were extremely attentive and welcoming. I truly feel like home away from home. I was even given a surprise wedding gift from the team! The next morning was also of great experience as... More 

Helpful?
Thank Charming P
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled you enjoyed your Wedding celebrations at "Our House" and that you felt experienced a very zen ambience. We are delighted to be your home away from home and we hope to welcome you... More 

Los Angeles, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

I recently stayed at The Upper House in Hong Kong and it was without a doubt the BEST hotel I've ever stayed at. Kristina and her team ensured every aspect of my stay was incredible. The staff were friendly and courteous and I felt 'at home' every time I walked in the door. Kristina was an absolute godsend and made... More 

Helpful?
Thank Mark D
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled that you enjoyed your visit to "Our House" and your experience at Cafe Gray Deluxe as well as feeling at home everytime you walked through the door . Your kind words about the... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

...and can stand the test against the very best. From the moment you arrive at a deceivingly modest reception, you get the feeling you are somewhere special. You are whisked through checking in and shown up to your room in no time. The rooms are beautifully designed with ample space and gorgeous bathrooms. The dressing room is very generous and... More 

Helpful?
Thank christian h
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted that you enjoyed our rooms as well our "intelligent and personable" service we provided you. Your kind words regarding Kristina Snaith have been passed on with thanks. Please do not hesitate to contact... More 

London, United Kingdom
Level Contributor
342 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 5 days ago NEW via mobile

Sometimes I understand that people can get carried away when on holiday and over exaggerate things that have gone well. And of course the reverse is also true, when things go wrong, it's often too easy to criticise on social media platforms. But here's my review. I'm going to try and stay calm about what I say....and to be honest,... More 

Helpful?
1 Thank Ian R
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your kind words and thoughts on your stay at "Our House". We are pleased that you enjoyed your gifts and the restaurants we recommended you as well your breakfast and... More 

new york
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

What is to like? Service, staff, room, minibar, location. The only thing missing is an onsite swimming pool. But there are more interesting diversions for me here. I hope that the facilities and level of service do not deteriorate.

Helpful?
Thank kay2007NewYork
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled to read your kind words about our service, team members, rooms, maxibar and location. Please do not hesitate to contact me anytime in the future if I may assist with any reservation here... More 

London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Almost. Stayed for three days, a romantic weekend with my husband. We were in one of their standard rooms - it was very spacious and incredibly comfortable. Huge bathroom with fantastic shower and bath. Great REN toiletries. Beautifully stocked mini bar - gourmet foodie treats and drinks, all complimentary apart from the wine. I'm gluten free - they had a... More 

Helpful?
Thank carolinegamble
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted to read about your experience at "Our House" and we are thrilled you enjoyed our "thoughtful and personal touches" as well as your drinks at Cafe Gray Deluxe. Your kind words about Kristina... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: ₹ 36,466 - ₹ 1,79,245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Ctrip TA, Odigeo, Travelocity, Priceline, Expedia, HotelTravel.com, Agoda and Jetsetter so you can book your The Upper House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Romantic Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
8 questions
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Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a Harbor View”
 of 5 bubbles 271majidk, 1 Dec 2016 | Read review
“make sure you contact the team for any inquiries or requests, the hotel is pretty flexible and staffs are conventional.”
 of 5 bubbles , 29 Nov 2016 | Read review
“Harbour view room or suite”
 of 5 bubbles AlmaOberwil, 26 Nov 2016 | Read review
“not a wide choice of the rooms, but all of them are spacious, with the beautiful views et cetera”
 of 5 bubbles 60sergeb, 25 Nov 2016 | Read review
“Amazing harbour views are available.”
 of 5 bubbles Sam2163, 21 Nov 2016 | Read review
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