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Pentahotel Hong Kong, Tuen Mun

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6 Tsun Wen Road, Tuen Mun New Territories, Hong Kong China
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (122)
Dining (25)
Room & Suite (25)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
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Updated 08/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#118 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Sitting at the vibrant core of Tuen Mun, Pentahotel Hong Kong, Tuen Mun is a 16-storey neighbourhood lifestyle hotel featuring 298 modern guestrooms, a 24-hour gym and a signature pentalounge – a combined lobby, reception, bar and café. Close to oodles of shopping malls and great eateries, as well as having easy access to Macau, Shenzhen Bay and Hong Kong International Airport, the design-led hotel provides independent travellers with comfort and style in a contemporary environment.
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Property amenities
Secured parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Kids stay free
Highchairs available
Taxi service
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Special diet menus
Vending machine
24-hour security
Currency exchange
Shared lounge / TV area
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Chinese, Japanese

Location

Full view
83Good for walkers
Grade: 83 out of 100
138Restaurantswithin 1 km
9Attractionswithin 1 km
309Reviews5Q+A6Room tips
Traveller rating
  • 122
  • 124
  • 47
  • 8
  • 8
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Popular mentions
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kathyyep wrote a review Dec 2021
3 contributions
It’s impossible to click out the customer upon check in without a reasonable explanation. It’s not suggested to choose to stay in Pentahotel Tuen Mun for such bad service like below: 
I have reserved and paid a room in advance for my client directly through the hotel website- Pentahotel Tuen Mun. However, upon arrival of my client, they said that since she need to have the community test throughout her visit in Hong Kong, they need to reject her check in, even though she got “Green Health Code” from China. Immediately, my client and I need to look for other hotels around with all her heavy luggage. 
After settled down my client, I called for complain and the reason why they clicked out my client upon check in. The girl whom received my call, even not saying sorry for any inconvenience caused to my client upon check in at the beginning and just said that their website- “ Important Information” has stated the reason clearly and it’s their policy that will reject the check in upon customer arrival if they are unable to fulfill their declaration requirements. Then, I just found what they claimed it’s clearly stated is “ We need to require each guest to fill in the hotel’s health declaration form to declare the health information.” But they did not mention that they will reject the check in upon arrival if the customers need to have community test throughout their visit in Hong Kong, even they got the Green Health Code from the place they departed. Then, I asked their reasonable explanation again, the girl just repeated what she said by the policy of their hotel. I also inform the girl that if their website has said they will reject the check in if the customer need to have community test through out the visits in Hong Kong, I will not choose to reserve the hotel. Also, I blamed that they just clicked out my client upon arrival but without suggestions for which hotel my client could try.
I think it’s impossible still having bad service which provided by a hotel in Hong Kong nowadays.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alvin Chan wrote a review Sep 2021
1 contribution
As a long staying family of Penta Hotel Tuen Mun, we are highly concerned about safety, security and harmonious of the hotel. At night of 25 Sep 2021, there was a team of drunk man came to the hotel lobby. They made trouble to the staffs and annoying the other guests. The night shift manager and front desk staffs were very professional and patient to handle rude behavior and unreasonable requests of those people. We are really appreciated that they had did a great job to defend the challenges of hotel’s regulations and protect the benefits of other guests.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CC wrote a review Aug 2021
1 contribution
I have stayed in this hotel several times. i think the room hugiene is getting worse. the towel and bed curtain was stained with yellow things, a few hair left on the bathroom... In addition, the room size is big , comfy bed. i will choose to stay again.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cheung wrote a review Aug 2021
2 contributions
A nice contemporary room, comfy bed and pillow too. One thing is really bad is we found a lot of hair left on the floor and even on bedsheet. And also too many dust on all the clothe hangers, wish the overall cleanliness could be approve.
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Review collected in partnership with this hotel
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RachelWong0331 wrote a review Jul 2021
1 contribution
The curtains cannot block all light, I could not sleep too well. the room is ok, it is spacious. The TV is not too sharp, Quite disappointed that the gym room is closed. Quite relaxed in the room, with the convenient shop opened downstairs, it is good.
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Review collected in partnership with this hotel
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ipkathy2013 wrote a review Jul 2021
Hong Kong, China1 contribution
Room is nice and clean. Bed is big and comfortable. However, Dinner is not ok. I ordered the pork is not done. And the waiting time for breakfast is long. We wait over 20 to 25 minutes. And instant noodles is not hot enough and too soft.
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Review collected in partnership with this hotel
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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che0ng128 wrote a review Jul 2021
1 contribution
The towel fluffing is serious, which makes me a little sensitive, but the overall environment is very good, quiet and comfortable The bed is comfortable and the quality of sleep has improved I booked a ps4 room that night, in fact, can the game be updated regularly or new games can be added, otherwise the ps4 seems to be useless
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tman wrote a review Jul 2021
1 contribution
That is my third time to stay in the Penta Hotel. I am satisfying that the hotel can provide the early check-in option again for me. Room is large enough and it is suggested that there should be a small size refrigerator added in room.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Szetalung wrote a review Jul 2021
1 contribution
Smooth check in and out Staff efficient and helpful Convenient location, just next to train and bus terminal. Room cozy, towels and utensils clean. Very good value for money. Have been repeated customer already.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vic2rchan wrote a review Jul 2021
1 contribution
I’ve tried no lift in the morning...although they offer some compensations but not good experience. The housekeeper throw away my bottle of tea not finished and my personal conditioner when I go out, not yet check out on that day.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$58 - $98 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Pentahotel Hong Kong, Tuen Mun
LOCATION
ChinaHong KongNew Territories / Tuen Mun
NUMBER OF ROOMS
298
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Frequently Asked Questions about Pentahotel Hong Kong, Tuen Mun
Which popular attractions are close to Pentahotel Hong Kong, Tuen Mun?
Nearby attractions include Tuen Mun Town Plaza (0.6 km), V city (0.2 km), and Tuen Mun Park (0.5 km).
What are some of the property amenities at Pentahotel Hong Kong, Tuen Mun?
Some of the more popular amenities offered include a lounge, a fitness centre, and breakfast buffet.
Which room amenities are available at Pentahotel Hong Kong, Tuen Mun?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Pentahotel Hong Kong, Tuen Mun?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Pentahotel Hong Kong, Tuen Mun?
Yes, secured parking is available to guests.
What are some restaurants close to Pentahotel Hong Kong, Tuen Mun?
Conveniently located restaurants include Gyu-Kaku, Genki Sushi, and Outback Steakhouse (Tuen Mun Town Plaza).
Are there opportunities to exercise at Pentahotel Hong Kong, Tuen Mun?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Pentahotel Hong Kong, Tuen Mun?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pentahotel Hong Kong, Tuen Mun?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Pentahotel Hong Kong, Tuen Mun?
Many travellers enjoy visiting Kun Ting Study Hall (6.5 km), Tsui Sing Lau Pagoda (6.9 km), and Hung Lau (2.3 km).
Does Pentahotel Hong Kong, Tuen Mun have any great views?
Yes, guests often enjoy the city view available here.