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Kempinski Hotel Chongqing

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#15 of 2,209 Hotels in Chongqing
Certificate of Excellence
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Kempinski Hotel Chongqing
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91 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Singapore
Reviewed 13 September 2016

The room was great, fantastic night view of the CBD area from my room. I love their burger in their room service menu. The room was great, clean, classy and modern. Stayed there for 5 nights during my business trip, breakfast buffet was rather average, every morning had the same type of food.

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Helpful?
Thank PhebsbelLye
KempinskiCQ, Public Relations Manager at Kempinski Hotel Chongqing, responded to this review

Honorable guests, Thank you for staying with us and sharing your valuable comments here. Thanks for you wonderful praise to our rooms and In Room Dinning and we are going to deliver the wonderful service to our guest all the time, looking forward to seeing you again! Marketing Communication Manager Dana

Cincinnati, Ohio
Reviewed 28 July 2016 via mobile

I have stayed here twice on business – this July and last November – and both experiences were excellent. Very modern, clean and spacious rooms; many with great views. The staff was attentive and eager to help. Business Center, computers and facilities were top notch. The gym and pool were excellent with a good range of state of the art...

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Helpful?
Thank jperen
KempinskiCQ, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear guest, First, I'd like to thank you so much for choosing Kempinski Hotel Chongqing. It is our great honour to serve you. On behalf of the entire team we thank you for your great feedback.We will forward your experience to all of our staffs to encourage them keep and exert the highest quality of service which in alignment with...

Beijing, China
Reviewed 22 July 2016

According to the Royalty Program, Black Card members are guaranteed room availability 24 hours prior to their arrival. However, today the reservation office simply told me there is no room available and I have to find somewhere else to stay, even though they made the 24-hour prior arrival guarantee. Unbelievable! I used to love this hotel, but not any more...

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Thank Eric Y
Reviewed 10 April 2016 via mobile

First of all this hotel is a luxury hotel, so it has the name "Kempinski". In other words you can expect a higher class hotel and you get it...but it's not all roses! It was my first time in a Kempinski and out of what I read I had some expectations. So let's start with the positive things. The hotel...

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Helpful?
Thank Chris K
KempinskiCQ, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear guest First, I'd like to thank you so much for choosing Kempinski Hotel Chongqing. It is our great honour to serve you. On behalf of the entire team we thank you for your great feedback,which iis a great motivation to us and we will forward this to the relating departments to improve our service quality. The Thai Cook is...

Kaohsiung, Taiwan
Reviewed 18 February 2016

This was my hotel for more than one year on my trips to Chongqing but after I was basically told I am not appreciated as they were full over Chinese New Year and my usual benefits a re no longer given, I decided to move on. The hotel is in a fairly isolated location and getting to my business appointments...

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Thank George L
Shanghai, China
Reviewed 25 December 2015 via mobile

We stayed in the Kempinski for 4 nights including breakfast. The rooms are clean, the staff is friendly and the breakfast is very good. The hotel offers, besides a Chinese and a Thai restaurant, also a spa and a gym, as well as a Paulaner Bräuhaus. The spa is nice equipped with a pool and a sauna. On the other...

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Helpful?
Thank RobertTheChef
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. RobertTheChef Thank you so much for your review and sharing your experience with us. On behalf of the entire team we thank you for your great feedback. It is with pleasure to learn that you have enjoyed the facilities, the food and quality during your recent stay with us. We do sincerely appreciate the compliments you extended to...

Xiamen, China
Reviewed 13 October 2015 via mobile

The Kempinski Hotel Chongqing might be a little bit away from the city center but there is a subway station near the hotel (5-10 minutes walk) the hotel restaurants offer good Quilty of food and options. The room I stayed in was great, located on the 19th floor I had a nice view over the river and the city! The...

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Thank Cedric F
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. Cedric F Thank you so much for your review and sharing your experience with us. On behalf of the entire team we thank you for your great feedback. It is with pleasure to learn that you have enjoyed the facilities, the food and quality during your recent stay with us. We do sincerely appreciate the compliments you extended...

New York City, New York
Reviewed 30 September 2015

Me and other clients of mine were enjoyed the stay with this wonderful hotel . We were arrived in the midnight but still received great services and greetings from them. The room is so spacious and clean. Bed is so soft with comfortable bedding and pillows. The dining room with lots of choices of breakfast . Great location for sightseeing...

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Thank 2013Jack
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. Jack On behalf of the entire Kempinski Hotel, Chongqing team, we would like to express our sincerest thank you for your fabulous comment. It is great to learn that you enjoyed the facilities and food during your recent stay with us. We do sincerely appreciate the compliments you extended to our entire team, especially the Front Office team...

Ashford, United Kingdom
Reviewed 15 September 2015 via mobile

The Kempinski is a great hotel offering spacious rooms and a super buffet breakfast. I only stayed the one night but cannot fault what was on offer. Conveniently located with good access (by car) to the old down town across one of the many bridges.

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Helpful?
Thank John V
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. John V. On behalf of the entire Kempinski Hotel, Chongqing team, I like to express my sincerest thanks for your wonderful feedback. It gives me a great pleasure to hear, you had a wonderful stay with us. Giving us such a lovely feedback encourage us even more to deliver every day an outstanding European hospitality service. Please feel...

Hamburg, Germany
Reviewed 26 August 2015

I know this hotel for quite a few years, but have not stayed there as a guest before. Now I have. Hotel is an about 30 to 50 min drive away from the airport, depending on the traffic. It is easy to reach. I stayed on the 32 floor, with full executive benefits. Rooms are quite large, with walk in...

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Helpful?
Thank yogimo
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. yogimo On behalf of my entire team I like to express my sincerest thank you for your kind feedback on Tripadvisor. Having spent some minutes to give us feedback is something we highly appreciate and herewith we are very thankful for this. Let me assure you that I will have a personal look into your concerns about the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Kempinski Hotel Chongqing

Address: No.2 Jiangnan Avenue, Nan'an District, Chongqing 400060, China
Region: China > Chongqing Region > Chongqing
Price Range: ₹ 5,119 - ₹ 7,569 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kempinski Hotel Chongqing 4.5*
Number of rooms: 416
Reservation Options:
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Hotel Style:
#1 Business Hotel in Chongqing
#8 Spa Hotel in Chongqing
#10 Best Value Hotel in Chongqing
#15 Luxury Hotel in Chongqing
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Questions & Answers

Questions? Get answers from Kempinski Hotel Chongqing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side of the hotel faces a night club/Karaok club, which is noisy at night. If you cannot stand terrible singing, choose another side!”
 of 5 bubbles EricY298, 24 Aug 2015 | Read review
“Ask for an upgrade, we didn't have to but its worth it if they give you one. Be sure to include breakfast as it is absolutely awesome.”
  • Foyer
  • Lounge area
  • Lounge area
  • Bedroom
  • Bedroom and cloak room
  • Bathroom
  • Bathroom
  • Bedroom tv
 of 5 bubbles Megzi18, 2 May 2015 | Read review
“Get a executive club room or better to gain access to the lounge. It is worth it!”
 of 5 bubbles 724nikkiy, 23 Apr 2015 | Read review
“Executive Lounge Club rooms towards the river, marvellous view and quiet”
 of 5 bubbles MaBar2013, 7 Oct 2014 | Read review
“Higher floors with yangtze river view”
  • view
 of 5 bubbles 565peterz, 20 Jul 2014 | Read review
5 of 5
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