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Hyatt Regency Chongqing Hotel

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Traveller (206)
Room & Suite (55)
Dining (9)
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Overview
  • Excellent57%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible5%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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Traveller rating
64
36
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64
36
3
4
7
Show reviews that mention
All reviewsking suitebusy shopping areaexcellent hotelfresh fruitdinner buffethotel is locatedspent two nightsbit out of the wayclean roomsroom servicemain restaurantswimming poolchinese foodconvenient locationthree nightscomfortable bedstar hotel
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1 - 5 of 114 reviews
Reviewed 2 weeks ago

Do not expect good service if you are from the US. Travel was booked for work and for an extended stay. All communications with staff at many levels was confrontational and argumentative. Communication with corporate Hyatt in the US was the opposite. Business travelers have...More

Thank boy29scout
Response from Public Relation... M, Public Relations Manager at Hyatt Regency Chongqing HotelResponded 2 weeks ago

Dear boy29scout, First of all, we appreciate the time you have taken to share your feedback as it is through comments such as yours that allow us to further improve and enhance the hotel’s services. We sincerely regret to learn of the comments relating to...More

Reviewed 3 weeks ago

Hyatt is a good hotel, it has good service, room quality, location, value and friendly guys. Everything looks good. But the traffic status is bad, car always occur much noise. We cannot have a rest very well in the morning. If we need to work...More

Review collected in partnership with Hyatt Hotels
Thank Snackli
Response from Public Relation... M, Public Relations Manager at Hyatt Regency Chongqing HotelResponded 3 weeks ago

Dear Snackli, Thank you for taking the time to review your experience on Tripadvisor. We do share all the comments with our team, both positive and constructive. We hope to have the opportunity to welcome you again sometime soon. Best Regards

Reviewed 12 May 2018

Just came back from US and wanna give a surprise to my parents. But somehow they gave me a surprise that they went out for travelling and I don't have my house's key. So I booked this hotel after I knew this surprising news! When...More

1  Thank Left A
Reviewed 21 April 2018 via mobile

The hotel is opened for a couple of years but well maintained. Always clean and comfortable. Best in class F&B quality in Chongqing with nice staff here. Like Miranda and Maggie from the FD, Vera at the lobby, Esther and Leedy at the lounge. They...More

Thank 976cottonc
Response from Public Relation... M, Public Relations Manager at Hyatt Regency Chongqing HotelResponded 2 May 2018

Dear 976cottonc, Thank you very much for reviewing your experience at Hyatt Regency Chongqing. Our commitment is we care for people so they can be their best. And it is so glad to hear that our associates are exceed your expectation. Your positive feedback will...More

Reviewed 29 March 2018 via mobile

The only 5 star hotel I have stayed without air conditioning. Many friendly faces but sleep at night. Forget. Rooms like a furnace. I’ve been moved from room to room and told ‘we are so sorry’ too many times. Unfortunately not much choice in Chongqing...More

Thank paullord
Response from Public Relation... M, Front Office Manager at Hyatt Regency Chongqing HotelResponded 2 April 2018

Dear Mr./Ms. Paullaord Warm greetings from Hyatt Chongqing! First please allow me to send my sincerely apology for your unpleasant stay in our hotel. We confirmed the air conditioner status with our duty engineer during your stay period once we received comments, actually we have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$ 124 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Chongqing
#8 Spa Hotel in Chongqing
#19 Luxury Hotel in Chongqing
#105 Best Value Hotel in Chongqing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 124 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Chongqing
#8 Spa Hotel in Chongqing
#19 Luxury Hotel in Chongqing
#105 Best Value Hotel in Chongqing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (206)
Room & Suite (55)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Bernd A
28 January 2017|
AnswerShow all 3 answers
Response from _ksundarr | Reviewed this property |
Suggest you use through the hotel or get one of the hotel staff to help organize
0
Votes
Sue294265
16 February 2016|
AnswerShow all 2 answers
Response from Karen M | Reviewed this property |
If the question is how far is Shanghai Airport from Chongqing, then its a long way? 20 h 10 min driving, 2 h 20 min flying If you are asking how far is the airport in Chongqing from the Hyatt Chongqing then its about 30... More
0
Votes
Room Tips
"Stay at a different hotel."
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"best hotel in Chongqing in new city center area with good local food breakfast."
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"Breakfast is great"
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"Ask for a high room"
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