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Oakwood Residence Beijing

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Oakwood Residence Beijing
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Oakwood Residence Beijing
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Showing 75: English reviews
Hong Kong, China
Reviewed 7 August 2014

Based on my 1-week and my daughter's 7 week stay at Oakwood Beijing during her International Internship for her MBA program, we would highly recommend Oakwood BJ for 2 solid advantages : 1. An outstanding, proactive, responsive and solution-driven front desk which helps its guests to settle the day-to-day challenges and hassles of living in BJ in an efficient and...

Review collected in partnership with this hotel
1Thank J N
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear JN, Many thanks for advising us, via TripAdvisor of your appreciation for the proactive services we provide at the Front Desk of Oakwood Residence Beijing. Every resident has different requirements and priorities but we try to fulfill all requests as well as we able, in order to ensure that can achieve a peace of mind. Also, our filtered air-conditioning...

Reviewed 5 August 2014 via mobile

Plus factors include Comfortable beds Washer dryer Multi room suites Dishwasher oven stove Tv in two rooms Friendly staff Restaurant food tasty Excellent decor Minus factors include Poor mgt policies & oversight Poor understanding of visa rules Mgt arrogance Thin glass break in dishwasher then guests overcharged Beds narrow A/c over and undercools in different rooms Parking limited yes very

1Thank familymanRiyadh
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Familyman Riyadh, Many thanks for providing your candid feedback on Tripadvisor. We are pleased to note that you found several positive aspects of your stay, with both the facilities and staff. I am unsure as to what aspects of your stay were less than satisfactory as I do not have any specific details. Im not sure what " poor...

Bangkok, Thailand
Reviewed 1 August 2014

I stayed in a 1-bedroom apartment, which was really spacious and fully equipped. The bed was comfortable and the air purifier system a good thing to have for Beijing city but no proper air-conditioning system it seems. I had no issue at check-in or check-out and the staff was nice. My actually only comment would be on the fact that...

1Thank arashicchan
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Arashicchan, Many thanks for taking the time to post your review and to provide your feedback concerning Oakwood Residence Beijing. We appreciate you commenting positively on the location , the facilities and the breakfast. The property is not yet 5 years old and we work hard to maintain both its appearance and cleanliness. Carpets are fully shampooed approximately 4...

Reviewed 19 July 2014

Stayed there with my wife and our new born son for over 40 days. It was a quite satisfactory experience. The room was decent and had everything it should have. The key point is the gym which was quite good give it was only a service apts. Most of staff were polite and were willing to help. The only downside...

Thank Hawkdai007
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Chen D Many thanks for your kind comments concerning your recent stay at Oakwood Residence Beijing, and our congratulations on the birth of your son. I'm glad you enjoyed the facilities and especially the gym. We do not operate the on site Chinese restaurant but will share your comments with the operators. We do hope to see you here...

Reviewed 16 May 2014

We were in Beijing for a conference and I wanted something close to where we were meeting. The Oakwood is really designed for long stay guest, but short timers are welcomed. Staff and service were great and everyone was helpful. We had breakfast every morning which was excellent - they had everything that you could want from Western to Chinese....

Thank Wizsup
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Wizsup, Many thanks for your recent TripAdvisor response. We are delighted that you found all our facilities and services to be excellent. As you state, we are primarily set upfor long stay residents but we do also accept short stay bookings. We do hope we can be of service to you again, if and when you visit Beijing. With...

London, United Kingdom
Reviewed 15 May 2014

My company assigned me to Beijing for 1 year assignment and was given several choice of serviced apartments to choose from- Ascott, Kempinski Residence, Frasers and so on. Fast forward, I am extremely satisfied with my choice. Their serviced team speaks fluent english and very accomodative. Breakfast is just excellent with regular rotation both Asian and western dishes. Housekeeeping staff...

Thank Luke Z
Beijing, China
Reviewed 7 April 2014

We stayed in Oakwood Beijing for 1 month, after we moved to Beijing and temporary needed a serviced apartment. In general, staff were friendly and helpful. Compared with Ascott Raffles City where we also stayed one month (we moved there because place was full the second month) : - Oakwood has a better buffet breakfast (more international/western) - Oakwood has...

Thank Peter C
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Mr Peter C, Many thanks for your positive words concerning your impressions of our staff abilities, the level of cleanliness and our breakfast buffet, , after your one month stay at Oakwood Residence Beijing. The construction, which you noted, is a grey water dispersal project conducted by Beijing City government and is expected to be completed within the next...

Reviewed 4 February 2014

My family and I stayed at the Oakwood for a few nights. The room was spacious enough for our family (one child). I have read a few negative comments on the service and management. However we have personally experienced none of that when staying there. For the location, the first taxi driver was not familiar with it but then we...

Thank GauthShanghai
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear GauthShanghai, Thankyou for taking the time to write about your positive experiences at Oakwood Residence Beijing. We are very pleased to note that your stay, similar to many others, was smooth, pleasant and problem free. We do provide all residents with a mapcard and generally most residents have no problems in finding the location. We are the largest building...

Beijing, China
Reviewed 26 January 2014

The Oakwood's rooms are fairly up to date, though a bit drab in my opinion. The materials used are of good quality, but there are obvious flaws in the craftsmanship. The rooms are fine for short-term stays, but there is not enough storage space for families or true residential living. There is always construction around the building. Although there are...

2Thank RXC1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear RXC1 Thankyou for taking the time to submit a review of Oakwood Residence Beijing. I along with other senior members of the management team have reviewed your comments thoroughly. As a group, we not only regularly review the feedback of residents from TripAdvisor, but also review a more formal feedback tool which all Oakwood properties use , along with...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 November 2013

Well, now staying here since Sep 2010 and in the beginning I was told, there are some road constructions around - but should be finished early next year. Now we have 3 years later , still night time contruction noise sometimes so loud you cannot sleep caused also through another problem: in winter times after the aircondition (cooling) is switched...

Review collected in partnership with Oakwood
1Thank A TripAdvisor Member
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Resident, Thank you for your recent submission to TripAdvisor concerning the construction that is /has been ongoing outside the property. We are aware that this project has taken a very long time. As managers of the property, we, and the property owners have made numerous representations to the Beijing City Government which is responsible for the greywater river construction...

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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Room/Suite (13)
Bathroom (3)
Dining (5)
Family/Play Areas (3)
Business Centre/Function Rooms (2)
Other (22)
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience the comfort of a contemporary home at Oakwood Residence Beijing. Oakwood Residence Beijing offers 406 fully equipped luxury apartments ranging from studios to four bedroom penthouse and terrace apartments, all exquisitely furnished in elegant and stylish decor. Enjoy a modern lifestyle with our fitness center and lighted tennis courts, health and beauty day spa, business center and beautifully landscaped private gardens. Choose to dine in your own apartment or in our Mediterranean or Chinese restaurants or enjoy our 24 hour in-room private dining service. ... more   less 

Additional Information about Oakwood Residence Beijing

Address: No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: ₹ 8,377 - ₹ 16,427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oakwood Residence Beijing 4.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Oakwood Residence Beijing Hotel Beijing
Oakwood Residence Hotel Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Oakwood Residence Beijing staff and other travellers.
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Questions? Get answers from Oakwood Residence Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The studios are comfortable and all floors are quiet.”
 of 5 bubbles yeelaml2015, 17 May 2016 | Read review
“Choose higher floor to have a better view of the city”
 of 5 bubbles Scorpion761025, 25 Jun 2015 | Read review
“Corner suites are suitable for family”
 of 5 bubbles d3nz, 17 Mar 2013 | Read review
“Rooms on the higher floors do have a much nicer view. All rooms have a dust zapping system that can be really loud and you'll need to ask the front desk to change the filter to make it stop.”
 of 5 bubbles jpcanada, 27 Aug 2012 | Read review
“I can't imagine that you would pick a bad room.”
 of 5 bubbles MG866, 1 May 2012 | Read review
5 of 5