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Grand Mercure Beijing Central

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842 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Pune, India
Level Contributor
18 reviews
6 hotel reviews
Reviewed 1 week ago

Grand Mercure Beijing Central is conveniently located in central Beijing. Hotel is accessible by Beijing metro (stations are short walk from hotel) This hotel is close to many good shopping malls. Hotel looks to be constructed many years ago but, rooms and overall interior has been maintained well. Room house keeping is also good. Breakfast at the hotel has good... More 

Helpful?
Thank PVK2016
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our convenient location and accommodaton rooms. Also, we are very appreciated for your point regarding the dinner buffet and front desk service for the further improvement. Our goal to success is to... More 

Khon Kaen, Thailand
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Overall location is okay, the metro is about 400m away (left or right of the hotel) and some large shopping malls a little further. Plenty of restaurants around with English and photos in the menus. Just need to be aware that the hotel turns of the front lights early in the evening, so it's important you have a Chinese address... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Andrew M
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services and your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to... More 

Jayapura, Indonesia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

I and my wife stayed in Grand Mercure Beijing Central early November 2016. We chose this hotel because near to many interesting places: Tiananmen Squre, Forbidden City, and Xidan shopping center. My wife loved to window-shopping in Xidan and also look further in Wanfujing and Silk Street Shopping Center. We even attend English Mass at Beijing South Catedral which is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ivan M
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our location, services and your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply... More 

Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Although the hotel was in a lovely location, my stays on this trip I travelled to (Beijing, Xian, Chengdu and Shanghai) this was probably the most disappointing of the Accor hotels. Although my check in was fine, I found the staff at check out rude. I would go so far as to say the staff at check out showed what... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank brucerm2016
Management response:

Thank you for your valuable comment regarding our hotel service in Front Office service and the concern about the bath towel. We deeply regret that the services rendered to their expectations are not met. We will take this opportunity to review our service. Our goal to success is to serve you beyond your expectation, please do leave us your contact... More 

Derby, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Had a pleasant three day stay here - facilities quite good, housekeeping good. Reception and porter was superb on arrival, with fast and efficient check-in, and whilst there wasn't many English speaking people, staff were more than willing. All in all, would highly recommend

Helpful?
Thank Jimmy C
Management response:

Dear Jimmy, Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services Also, we are very appreciated for your point regarding the English proficiency of our staff for the further improvement. Our goal to success is to serve you beyond... More 

Brisbane, Qld. Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Stayed here from 15/10/2016 - 20/10/2016 on arrival we were told we had been upgraded to a suite, we were already aware of this because WE had asked and paid our travel agency for the upgrade and the hotel was trying to make out they had done it. Room was spacious, clean, phone didn't work though to call front desk.Found... More 

Helpful?
1 Thank Fay029
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are very appreciated for your points to list out some of our areas, such as breakfast, staff attitute, proficiency in English, etc. for the improvement. Our goal to success is to serve you beyond your expectation, please do... More 

Amstelveen, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Dirty, noisy, bad internet, services not quite up to date... very old hotel... hardly any English spoken... no value! This hotel is NOT representative for Accor group... do not know why the offer this! Pictures on internet are not for real!!!

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Harry S
Management response:

Dear Harry, Thank you very much that you after your stay at the Grand Mercure Beijing Central took the time to write to us, and deeply regret that the services rendered to their expectations are not met. for the inconvenience caused, we ask you to apologise. the hotel of the brand Grand Mercure put everything to you with any of... More 

Scottsdale, Arizona
Level Contributor
230 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 24 October 2016

This hotel is ok, the rooms are clean, and all around nice. The neighborhood is ok, yet lacks those small places nearby to grab food or drinks. The only problem I had there was with the Manager, he over charged me on the confirmed price which I received from Agoda...a whopping 170 RMB too much. I did get reimbursed from... More 

Helpful?
Thank foodwriter007
Management response:

Dear foodwriter007, Thank you for your valuable comment regarding our hotel service that we are happy with your positive comment regarding our accommdation room and hotel location. Regarding the "overcharge" for RMB170, it would be very appreciated if we could have your contact that we can follow-up with you further. Our goal to success is to serve you beyond your... More 

Melbourne, Australia
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 October 2016

The Grand Mercure Beijing Central is a very good hotel. Outside it looks a bit lacklustre and the signage is poor and it is hard to find, even for my Beijinger guide who dropped me off. But inside is fine. Overall the service staff were very good and friendly, the rooms were clean, comfy and well maintained. Breakfast was good.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank B B
Management response:

Dear "B B", Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our hotel services Also, we are very appreciated for your point regarding the English proficiency of our staff for the further improvement. Our goal to success is to serve... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more   less 

Additional Information about Grand Mercure Beijing Central

Address: No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China
Region: China > Beijing > Xidan
Price Range: ₹ 4,935 - ₹ 7,746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Beijing Central 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Grand Mercure Beijing Central Hotel Beijing
Grand Mercure Xidan
Mercure Hotel Beijing
Hotel Style:
#67 Best Value Hotel in Beijing
#92 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Beijing Central staff and other travellers.
7 questions
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Sheffield, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Grand Mercure Beijing Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are brighter”
 of 5 bubbles 656albertt, 26 Sep 2016 | Read review
“Check room availability on booking.”
 of 5 bubbles JMSKNR, 1 Jul 2016 | Read review
“Hers a tip - never stay here !”
 of 5 bubbles chrispar3, 28 Jun 2016 | Read review
“south side looks into offices... but you do not get direct sunlight.”
 of 5 bubbles leeoscar68, 27 Jun 2016 | Read review
“They are all good”
 of 5 bubbles FCB-7, 9 Jun 2016 | Read review
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