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InterContinental Beijing Financial Street

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InterContinental Beijing Financial Street
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700 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Hong Kong
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

The staff at the reception: clueless and useless teen girls. The room service: food brought from boys showing absolutely no social or courtesy skills. When you call: most of the time, the teen girl will sound like barking at you, in her poor English. You clearly bother her. Client base: Chinese wondering what the hell you White guy are doin... More 

Helpful?
Thank Stephane C
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear Jonquiere, Thank you so much for taking the time to share with us your constructive feedback. While we are committed to provide all our guests with the highest level of service, we are extremely sorry to read that we failed to meet your expectations during your recent stay with us. We are actively working to improve service levels in... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2016 via mobile

Its located in what seems to be a converted office building. Nothing special, the Westin across the street is a much newer and better appointed hotel for a similar price. It seems this place is setup to cater to local Chinese tourists and lacks much of the food options and refinements I would expect from an 5 star hotel in... More 

Helpful?
Thank Cfx1000
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear Cfx1000, Thank you for staying with us recently and we appreciate your loyalty to InterContinental. As you may know; the hotel is situated at the gateway of Beijing's prestigious financial and business district, China Re office building is just next to the hotel. It is unfortunate to acknowledge that your recent stay did not meet your expectations and that... More 

Hong Kong, China
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016 via mobile

I used to love the Intercontinental hotels but the Chinese hotels are really destroying the brand. Blandly designed, soulless and lifeless lobby, cheaply constructed, poorly maintained (broken electrical sockets, bruised and stained furniture) and with lackadaisical service (lampshades a kilter), I have little desire to stay at another Intercontinental again. Just had Taiwan beef noodles ordered to room service as... More 

Helpful?
Thank BertramHK
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear BertramHK, Thank you for your candid feedback related to your recent stay with us. I agree with you that the rooms need to be freshened up and I am happy to inform you that we are currently planning for this. I apologize for the quality of noodles being served to you. This is not according to our standards and... More 

Colombo, Sri Lanka
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2016 via mobile

What A Disappointment.. We use Intercontinental Hotels whenever possible and expected the same level of service.. But boy were we disappointed ! The breakfast had a massive layout but the quality of food and service was poor and below standard.. Staff were ill trained to understand how to prepare a proper scrambled eggs, Poached egg and a half boiled egg..!... More 

Helpful?
Thank kurula
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear kurula, Thank you for sharing your previous staying experience with us. I appreciate your detailed feedback and where we have room to improve. I apologize for not being able to meet your needs and that a lot of efforts are needed to improve on the English knowledge of the staff. On the brighter side, it is good to know... More 

Washington DC, District of Columbia
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016 via mobile

Very impressive hotel. Large rooms. Great location, very convenient if meeting in the Financial District, and close to a metro station. Very large and well-appointed fitness center. Staff are helpful without being intrusive.

Helpful?
Thank BradAust
ICHotelStaff, Manager at InterContinental Beijing Financial Street, responded to this review

Dear BradAust, Thank you for your loyalty and sharing your comments of your recent stay with us! We are glad to see our facilities and location delighted you, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Looking forward to welcoming you again in the near future! Best regards Jenny More 

London
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 September 2016 via mobile

One assumes when you stay at a hotel called Intercontinental that it is an international hotel right? The name should be a dead giveaway, correct? I can't fault my room as it was indeed to an international standard. However I was really surprised at the level of English. I had not been to China for seven years and stayed at... More 

Helpful?
Thank Mick22
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear Mick22, Thank you for your feedback on your recent stay with us! I can understand that the frustration you experienced greatly affected your overall stay and fell below the high expectations you had for us. Although we were able to provide you with an international standard of facilities, it is with regret to learn about the communication challenges you... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 July 2016 via mobile

Quick check-in and extremely prompt with information. Reception staff speaks perfect English! Beautiful room, well up kept. Loved the view of the room as well as all the restaurants in the hotel were of such high quality and most importantly, quiet!

Helpful?
1 Thank Munchienomnom
ICHotelStaff, Public Relations Manager at InterContinental Beijing Financial Street, responded to this review

Dear Munchienomnom, We are so delighted to hear that everything about your stay was perfect and thank you for sharing your experience of your stay with us. Your kind feedback will definitely be shared with our team. Hope it won’t be too long before we have the pleasure of welcoming you back again. Best regards Jenny More 

Middle East
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 July 2016

First time in Beijing and I was nervous about the hotel because I read many horror reviews on tripadvisor about hotels in general in Beijing. But when I arrived to check, all my fears evaporated. Location is great, in the financial district in Beijing. Hotel was surrounded by large high rise towers which housed the famous names in the insurance... More 

Helpful?
Thank Hadi_Hass
ICHotelStaff, Manager at InterContinental Beijing Financial Street, responded to this review

Dear HadiFromRiyadh, Thank you for taking the time to share your experience with us! We are very proud to read that you consider InterContinental Beijing Financial Street the great value for money hotel without a doubt. We are delighted that you left the hotel with such good memories following your first time visit and stay in Beijing. We are very... More 

London, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 July 2016 via mobile

I went on holiday to Beijing for a birthday celebration. We chose intercontinental because of it uniformity across the globe knowing that in China English is spoken very little. I would have expected that there would have been at least on English speaking employee in each department. However this is not the case. From house keeping to in room dining... More 

Helpful?
Thank Peach_UK12
ICHotelStaff, Manager at InterContinental Beijing Financial Street, responded to this review

Dear Peach_UK12, Thank you for sharing your experience regarding your recent stay with us. First of all belated congratulations to your birthday. I am glad to know that our team tried to do their best to make your stay memorable. However, I apologize for the lack of English and that our employees were not able to understand your need. Being... More 

singapore
Level Contributor
10 reviews
7 hotel reviews
Reviewed 19 July 2016 via mobile

Several issues I faced at check-in just after midnight: 1) Driveway entrance was not lit up. We went two rounds to look for the entrance to drive into the hotel on a rainy summer night 2) Only ONE junior staff at front-desk who could not find my booking and did not know my rate. Two other guests were waiting their... More 

Helpful?
Thank dreamforay
ICHotelStaff, Manager at InterContinental Beijing Financial Street, responded to this review

Dear dreamforay, Thank you for your feedback following your recent stay with us. I sincerely apologize for the issues that you encountered during your recent stay and that we failed to meet your expectations. I am sorry for the service errors. Please be assured that I will be working with my Front Office team to take appropriate matters in rectifying... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A MULTI-AWARDING WINNING HOTEL, InterContinental Beijing Financial Street is situated in the center of Beijing's prestigious financial and business district. The hotel is recognized by Earth Check as Silver Company 2011 and awarded by 《Travel + Leisure》as top 100 Best Hotels in Greater China 2011.A contemporary, 18-storey building of modern design and traditional Chinese art set it apart, as does its ideal location. Just minutes away are Tiananmen Square, Wangfujing Shopping area, the Central Government Administration, and several International shopping centers. It's also easy for leisure guests to reach famous historic heritage sites such as the Summer Palace, the Forbidden City, the White Pagoda Temple, and the Lama Temple. An ideal choice for both leisure and business travelers! ... more   less 

Additional Information about InterContinental Beijing Financial Street

Address: No.11 Financial Street, Xicheng District, Beijing 100033, China
Region: China > Beijing > Xidan
Price Range: ₹ 9,684 - ₹ 24,755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Beijing Financial Street 5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Intercontinental Beijing Financial Street Hotel Beijing
Hotel Style:
#51 Spa Hotel in Beijing
#63 Business Hotel in Beijing
#102 Luxury Hotel in Beijing
#180 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Beijing Financial Street staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from InterContinental Beijing Financial Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the high floors and make sure you include breakfast...”
 of 5 bubbles Hadi_Hass, 28 Jul 2016 | Read review
“Corner room if you can get one.”
 of 5 bubbles Tony3429, 3 May 2016 | Read review
“Club Rooms are the best.”
 of 5 bubbles emroao, 30 Mar 2016 | Read review
“higher the better”
 of 5 bubbles Diskdr, 24 Oct 2015 | Read review
“Ask for a recently refurbished room if you must stay here. I have stayed in rooms which were better but you cannot avoid the surly service.”
 of 5 bubbles JoSofyan, 28 Sep 2015 | Read review
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