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CITIC Hotel Beijing Airport

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CITIC Hotel Beijing Airport
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364 Reviews from our TripAdvisor Community

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Showing 222: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

This hotel's website promises much more than the reality delivers. Situated in a dirty, back-street area of the city, it's shabby (urgently in need of refurbishment), has poor restaurant food and a big notice by the lifts warning of dire consequences for anyone gambling or using prostitutes in the rooms, which feel not very clean or fresh (I couldn't open...

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Helpful?
Thank veronica t
Beijng
Reviewed 2 weeks ago

If you transfer at Beijing Airport and want to find a quite and safe hotel, which is fairly priced, then this is the one. When I checked in I found a lot of airline crew members stayed here then I believe it' s also a safe hotel. You could find some local food near the hotel and as I know...

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Helpful?
Thank Joeyjoyjoy
Calgary, Canada
Reviewed 2 weeks ago

We were unable to find the shuttle from the airport - the instructions on the website are really poor, and airport staff doesn't speak any English at all. The hotel itself is very old. The room was dirty and reeked of cigarette smoke; Wi-fi barely worked, even simple text pages wouldn't load. Upon checkout we ordered taxi to the airport,...

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1Thank GoldFishJoe
Reviewed 2 weeks ago

I am sensitive to the smell of a smoked in room. The hotel was fine except the room smelled badly of being smoked in. We stayed one night on a layover and it looked like this is the preferred hotel for the airline staff.

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Helpful?
Thank Jen P
Abbotsford
Reviewed 3 weeks ago via mobile

We stayed here recently on a layover in Beijing, and found it convenient for catching an early morning flight. The staff were pleasant and helpful, and the free shuttle made our transfers easy and quick. The hotel was beautifully decorated for Christmas, and contained an amazing selection of places to eat. The room was adequate but was kept too warm...

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Helpful?
Thank marilovescoffee
Birkdale, Australia
Reviewed 4 weeks ago

Citic Hotel is close to airport and provides a complimentary shuttle service which was easy to find outside the airport. Service seems to run of the half hour and we were soon at our hotel. Check in was easy and staff friendly. After a long flight this was appreciated. Room was clean and power point accessible for use of cpap...

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Helpful?
Thank 56turtle
Seattle, Washington
Reviewed 15 December 2016

I checked in during the mid-august this year together with my co-workers for the conference purpose. The hotel offer the free shuttle buses for guests every half hour to the airport during the day-time, this is pretty convenient for us since most of our conference attending guest were from various parts of the country, this is easy for their arrival....

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1Thank Steve l
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

Singapore, Singapore
Reviewed 8 December 2016

This is one of the worst hotel stay of my trip. The only good point is the location where it is near to the airport. It is a good point if traveler needed a rest for earlier flight in the airport. Other than that, the hotel room are small, old and dirty. The bathroom was very old campy. The hotel...

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1Thank GRYTAN
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thank you very much for sharing your experience with us. I sincerely apologize for the inconvenience caused during your stay. We are looking into the matter very seriously and hoping to improve the situation to the point that we are in line with the great atmosphere in the 4 star hotel. Thank you again for sharing your feedback, and we...

New York City, New York
Reviewed 27 November 2016

other than the convenience of shuttle bus from/to the airport and to inner city, the stay was pretty bad. signs to the bus area was confusing from T3. The reception area was practically non existent, we waited for about 15 minutes before the hostess checked us in (she was busy doing something else, not even a .... i will be...

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Helpful?
Thank IamToony
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thank you for taking the time to leave us a comment. I sincerely apologize for the inconvenience caused during your stay. we will strengthen staff training for improving all service quality and hopefully will be able to provide a better experience if you will give us another opportunity with a return visit. Look forward to welcoming you back soon.

Reviewed 24 November 2016

Everything is good. Staff is helpful and friendly. The rooms are big and clean. The quality price relation of the rooms is good. However, internet is really really bad! That incredibly bad when you need to do some important things.

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Helpful?
Thank Bartjeter
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thanks for your feedback and really sorry for the inconvenience caused. Constructive feedback is wonderful & helpful, it certainly assists us on constant improvement. About the in room internet service we will certainly look at ways to improve this. We look forward to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about CITIC Hotel Beijing Airport

Address: No.9 Xiaotianzhu Road, Beijing Capital International Airport, Beijing 100621, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: ₹ 3,959 - ₹ 6,827 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CITIC Hotel Beijing Airport 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sino Swiss Hotel Beijing Airport
Hotel Style:
#307 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from CITIC Hotel Beijing Airport staff and other travellers.
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Questions? Get answers from CITIC Hotel Beijing Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No. the rooms are all very bad”
 of 5 bubbles GRYTAN, 7 Dec 2016 | Read review
“Rooms with view over the entrance (because of the sunrise!)”
 of 5 bubbles tanjas983, 14 Nov 2016 | Read review
“If using a taxi to get to hotel get address in Chinese,”
 of 5 bubbles kenbearfield, 21 Sep 2016 | Read review
“If you have to go to airport, inquire before of the shuttle timetable.”
 of 5 bubbles Hal30374, 28 Aug 2016 | Read review
“6th floor room was fine”
 of 5 bubbles TripAway7, 24 Aug 2016 | Read review
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