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Grand Hyatt Beijing

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Traveller (862)
Room & Suite (511)
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Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“china restaurant”(54 reviews)
“grand cafe”(36 reviews)
“forbidden city”(374 reviews)
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,057)
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1,736 results
Traveller rating
981
492
173
61
29
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981
492
173
61
29
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All reviewschina restaurantgrand cafeforbidden citynoble courtoriental plazabedroom suiteamazing poolpeking duckshopping mallclub levelwalking distanceswimming pool ishigh end mallexcellent locationcentral locationbusiness triptianamen square
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1 - 5 of 1,736 reviews
Reviewed yesterday

Located close to the city-centre of the Chinese capital, and at the heart of a district that was rebuilt about a decade ago, this is an excellent hotel that combines views of the old and the new. Facilities are as to be expected of this...More

Thank syedali2278
Hotel's Favourite
Reviewed 28 June 2017

Service and front desk were friendly and helpful during our three day vacation stay. The Club level lounge was excellent. We had local guests with us each day in the lounge which was perfect for meeting in the AM and winding down in the evening....More

3  Thank UofR64
Response from GeraldUrsulet, Hotel Manager at Grand Hyatt BeijingResponded 31 August 2017

Dear UofR64, thank you for sharing your positive feedback and we are glad to hear you had a great experience in our Grand Club with your family and friends. Our location is indeed unbeatable and it looks like you made the most of your stay....More

Reviewed 3 days ago

Superb service and assistance was provided throughout my visit. All aspects of the hotel were in excellent condition. I felt that all staff did their very best to ensure my visit was a memorable one, and they did this consistently.More

Review collected in partnership with Hyatt Hotels
Thank normanjohne
Response from GeraldUrsulet, Hotel Manager at Grand Hyatt BeijingResponded 2 days ago

Dear normanjohne , Thank you for taking the time to share such positive feedback with the trip advisor community. It is always a pleasure to have you stay with us and we know it is only a matter of weeks before your next stay. Please...More

Reviewed 4 days ago via mobile

As a western hotel chain, I assumed that breakfast would be included. IT IS NOT. They charge 25$USD for breakfast. And at my misunderstanding, the front desk lady was extremely rude. ..........more characters for the review.More

Thank Cassidy S
Response from GeraldUrsulet, Hotel manager at Grand Hyatt BeijingResponded yesterday

Dear Cassidy S, thank you for taking the time to share your experience with the trip advisor community and I am sorry if we failed to clarify the breakfast inclusion during your stay. This is normally clearly indicated on the website and on the registration...More

Reviewed 5 days ago

We had a pleasant stay at The Grand Hyatt. Our room was very nice, the hotel location was great. Very close to metro line, shopping mall and Tinamen Square. We tried the Peking Duck in the restaurant, very delicious!!More

Review collected in partnership with Hyatt Hotels
Thank Emily S
Response from GeraldUrsulet, Hotel manager at Grand Hyatt BeijingResponded yesterday

Dear Emily S, thank you for this nice review of our hotel and we are delighted to learn you had a great stay and managed to experience our award restaurant Made in China. We look forward to welcoming you back in a not too distant...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 191 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Beijing
#28 Romantic Hotel in Beijing
#29 Business Hotel in Beijing
#34 Spa Hotel in Beijing
#57 Luxury Hotel in Beijing
#526 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 191 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Beijing
#28 Romantic Hotel in Beijing
#29 Business Hotel in Beijing
#34 Spa Hotel in Beijing
#57 Luxury Hotel in Beijing
#526 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (862)
Room & Suite (511)
Dining (119)
Pool & Beach (57)
Amenities (9)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Dawn B
3 April 2018|
AnswerShow all 5 answers
Response from S. Z | Reviewed this property |
Hyatt membership access with Explorer or Globalist status. Sometimes you can get a reservation including the club access as well.
1
Vote
angeldgood
16 February 2018|
AnswerShow all 4 answers
Response from Mel G | Reviewed this property |
Not exactly sure but rooms are very nice and no smells from the open sewer network throughout China! Pool is the best I’ve seen by far, changing rooms beautiful and nice amenities for ladies to style their hair and freshen... More
1
Vote
Rafflesia
7 February 2018|
AnswerShow all 2 answers
Response from Randall P | Reviewed this property |
Hello mate! Yes, the answer is stair only access to the BJ subway at the outside access locations. Not escalators not elevators. However, the mall access to the subway, which is all escalators/elevators with exception of... More
1
Vote
Room Tips
"One vista presents a square with the Commerce Ministry across it."
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"Go for the concierge level. Best eggs Benedict ever"
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"Had money exchange on lower floor. ATM across the fountain. Bring translation application, do not expect..."
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"If financially possible, get a club level room"
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