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I prefer smaller hotels but was so pleased with my decision to stay here. For the location and room quality, the price was exceptional! As a solo female traveler, I felt very safe. I arrived late and was upgraded to a suite but only for one night, which was a bit inconvenient - I would have preferred my cheaper room for the whole stay. I did discover that the suite had very good wifi where as the cheaper room's wifi was horrible. I was a little confused with the deposit; it turns out it was only a hold on my credit card - not an actual charge or refund. I highly recommend you stay here!
Didn't like a lot about our stay here, although we love Beijing!
Rooms was very dated with worn carpet and just didn't feel overly clean. Staff were quite rude at times and not really wanting to help - except for the young doorman who was new, he was very helpful. Not a lot of English spoken by the staff. BEWARE if you have the electronic "do not disturb" light on, it will go off some 10 seconds after you leave your room if you take the power key out. We had assumed it would stay on, and left lots of personal items around room only to find they had been in to clean when we were out. Spoke to manager and cleaning supervisor, they agreed no-one would go in our room unless we asked. Some 2 hours later we popped downstairs briefly, only to find they were in room again cleaning aircon unit. Again we had money and valuables left out as we were just leaving room for few minutes. Would not stay here again.
We also booked a tour at reception to The Great Wall, the booking lady was lovely but the tour itself was unimpressive with the Tour Guide, Jenny, trying to rip us off with the Gondola tickets by collecting 200 yuan off everyone when the ticket price was only 140 yuan. She told us before we got there that the price had gone up! She then said as no one in the tour bought anything from the Jade or Tea Factory (no one in the group wanted to go there) that she and the bus driver didn't get paid and that we all had to give her a tip. She got very angry when we all said no. Not impressed.
Enjoyed my 1 week stay here. The hotel is about 10min walk from the main wangfujing street and 5 min walk to the closest subway line 5/6. Even the hotel staff will help you booking a taxi if needed. The rooms are big and clean, Bed is super comfy! The only disadvantage is that there is a lot of noise from the staff even at 8am. They need to respect the guests still asleep. But I guess that is chinese culture-they are just too loud. Would def recommend the hotel.
Near to centre - about 10 min walk to main shops and malls. 20 mins to forbidden city & Tian’anmen square. Reception staff / door staff will arrange taxis to zoo, shopping malls,airports and make sure the meter is running before you leave so you don’t get ripped off. Room clean and tidy, room service spot on and staff nice and friendly... this is China so our expectations were lower than that of a Europe or US hotel but room was huge and service was great ! Thank you for a wonderful stay !
Near to Wangfujing shopping street. Centrally located. Smelly room. Poor service. Travel desk staff very helpful and cooperative. Tour Rates are quite cosmepetitive. Break fast above average. And will not return again.
Response from ioannisangeli | Reviewed this property |
Yes, the deposit when you arrive at the reception is more than your booking approximately 25%. Basically they hold this amount on your credit card. During check out they check your room and the cancelled the hold amount... More
Yes, the deposit when you arrive at the reception is more than your booking approximately 25%. Basically they hold this amount on your credit card. During check out they check your room and the cancelled the hold amount. Then they charge you the actual amount + taxes + any extras. In my credit card only the final amount paid at check out was appeared.