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Novotel Xinqiao Beijing

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Traveller (884)
Room & Suite (356)
Dining (101)

About

Location
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Now offering FREE hi speed Wi-fi for all rooms, restaurants and lobby. Located in the heart of the city Novotel Beijing Xinqiao is a 4+ star hotel ideal for a business trip, holiday or short break in Beijing. Tiananmen Square, the Forbidden City and the Temple of Heaven are just a short walk away and guests enjoy easy access to shopping, major businesses and government buildings. The subway station is directly in front of the hotel offering easy and inexpensive access to all parts of the city.The Novotel Beijing Xinqiao features three restaurants, a lobby bar, health centre, spa, sauna and outdoor tennis court. For business travellers, we offer the convenience of WiFi internet and conference facilities for up to 250 people.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
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Hotel deals
2,958Reviews
1,120Photos
62Q+A
100Room tips
Traveller rating
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Popular mentions
+2
I was with a large group and after the first night we moved from tower B to tower A (which was better). There was no air conditioner and the decor was outdated, but overall it was clean. The staff were not friendly or nice and considering we can’t drink the water they were
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded yesterday
Dear Valued guest, We really appreciate taking your precious time to tell us about your experiences at the Novotel Beijing Xinqiao. We very much appreciate your comment. It always touches our hearts to receive positive feedback from our guests. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your comment, We will do more careful management of facilities and rooms and for your next pleasant stay. And we will review your valuable opinion on the next renovation actively. We have also noted your comment in regards to the staff customer attitude and can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. Once again, I really appreciate your comment and it certainly will be great help to make the facility upgrade. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. We appreciate your sharing the concerns, and we hope that you will give us the opportunity to better serve you soon. Kind regards, Hotel Management
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We chose this hotel because it is next to chongwen train station and accessible to place of interest. Room is spacious but dated and the bed is soft. Service is good and check in is seamless. You can easily find food around especially at the hutong which is good.
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 1 week ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Guest Experience Manager
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We have never stayed in a hotel where the staff were so unhelpful. Yes they have a language problem with Westerners but a lovely smile is free and always so welcoming We booked an executive room it was large and clean it would of been lovely for someone to explain the times of
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We found that there is a low point about the staff language problem, we would like to inform you that we do have staff who can speak English and French, but can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. Also, regarding your comment about the staff customer service skills and attitude, we will reinforce our staff training for Guest-Oriented Service which is our priority. Your detailed comments are shared with the concerned managers and we will use them as a case study for our team members to analyze where the break downs of work flows happened. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, we are truly sorry for your stay with us, as this is not the service standards of any Novotel brand hotels. And we would hope that you would allow us another chance to make it up to you, if you would return to Beijing in the near future. Kind regards Guest Experience Manager
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I chose this hotel because it is close to Beijing railway station where I can take airport bus. Also it is close to the center of Beijing I could enjoy small walking. For hotel itself, it is a bit old but the breakfast is good. I enjoyed the welcome drink on the Gallery cafe.
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Review collected in partnership with Accorhotels.com
Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 2 weeks ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Guest Experience Manager
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I just spent 2 days in this hotel and was quite happy. They have 700 rooms but personalized and smiling service. Many restaurants on the site are good and convenient. Prices being very reasonable, it’s really worth paying a little more money and get large and comfortable rooms
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 2 weeks ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management
Read more
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Professional photo exclusively commissioned by TripAdvisorNovotel Xinqiao Beijing
The Standard Twin at the Novotel Xinqiao Beijing
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12345672
Does the price include breakfast?
We were on an inclusive deal, so you would have to check when booking
0 votes
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They do enforce the no smoking rule and there is a place to store luggage. I don’t know the answer to the third question.
1 vote
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how much would it cost for a massage after our long flight? A hawaiian massage if possible.
There is no pool.
0 votes
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Is there any shuttle bus to Beijing International Airport?
Not when I was there. But the subway, with transfer to airport expresstrain is at the hotel exit.
2 votes
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12345613
"Choose a "smoke free" room. While they smell like cleaner it is safer for lungs."
"Standard rooms have no window"
"Don't expect a great view, as the hotel occupies just a number of floors of a high rise building."
"Choose room that faces the street not one that faces the rooftops (which is noisy when it rains or when it is very windy)."
"Language can be a barrier sometimes as some staff do not understand English"
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12345620
PRICE RANGE
US$ 77 - US$ 142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
北京新侨诺富特饭店novotel xinqiao beijing hotel beijingaccor xin qiao beijingnovotel beijingbeijing novotel
LOCATION
ChinaBeijingChongwenmen
NUMBER OF ROOMS
693
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