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Novotel Xinqiao Beijing

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Traveller (870)
Room & Suite (352)
Dining (101)

About

Location
Cleanliness
Service
Value
Now offering FREE hi speed Wi-fi for all rooms, restaurants and lobby. Located in the heart of the city Novotel Beijing Xinqiao is a 4+ star hotel ideal for a business trip, holiday or short break in Beijing. Tiananmen Square, the Forbidden City and the Temple of Heaven are just a short walk away and guests enjoy easy access to shopping, major businesses and government buildings. The subway station is directly in front of the hotel offering easy and inexpensive access to all parts of the city.The Novotel Beijing Xinqiao features three restaurants, a lobby bar, health centre, spa, sauna and outdoor tennis court. For business travellers, we offer the convenience of WiFi internet and conference facilities for up to 250 people.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
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Hotel deals
2,947Reviews
1,107Photos
62Q+A
100Room tips
Traveller rating
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Popular mentions
Basic four star hotel. Room was spacy and clean enough, but shabby. There was some crumbles on the floor all four days we were there. And because I was stretching on the floor it was little icky. Breakfast was served from 6am to 10am. There were variable breads, some cheese,
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Response from Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing
Responded 2 weeks ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. Your detailed comments are shared with the concerned managers and we will use them as a case study for our team members to analyze where the break downs of work flows happened. We are looking forward to your next visit! Kind regards Hotel Management
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The placement is incredible. Quick car drive to Ti'an amen square and the Forbidden City. The breakfast buffet has a lot of choices and is easy to get to. The only bad thing is the ceilings are low and "double" beds are the size of U.S. twin size. The view is okay, it truly
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Response from Xinqiao_management, Manager at Novotel Xinqiao Beijing
Responded 3 weeks ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. Our hotel has 693 comfortable rooms of various types for your choice. Next time, please let us know your preferences and needs in advance. We will arrange the most suitable rooms for you according to the operation of the day. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Guest Experience Manager Novotel Beijing Xinqiao
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+3
It’s located in downtown and just two subway stations away from forbidden city and tiananmin square. Two big shopping malls with good restaurants and shops are located just opposite the hotel. Hotel rooms are average and modern. We busted during winter and no aircon service is
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Response from Xinqiao_management, Manager at Novotel Xinqiao Beijing
Responded 3 weeks ago
Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Guest Experience Manager Novotel Beijing Xinqiao
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+2
The location is good, near the metro and an tasty bakery next to the hotel (the best in Beijing!). Staff is not friendly, sleeping people at the desk and not helpful, tipycal Chinees. The rooms are large and also the bathroom, they are clean, the food is good but always the
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 17 Jan 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about the staff friendlynessl has been well noted, we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Guest Experience Manager Novotel Beijing Xinqiao
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We stayed for 3 nights in late November. Room was very roomy and quite comfortable. It had the biggest “king” bed. Hotel in the public areas is very tired. Breakfast very busy but adequate. Situated not too far from Forbidden City etc
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 8 Jan 2019
Dear Valued Guest, We all very much appreciate your comment and we are very happy that you enjoined your stay. Thank you for taking the time to tell us about your experience at Novotel Beijing Xinqiao. We are all very happy that you enjoyed your stay and will continue doIng our good job to all our Guests. My team and I appreciate for sharing your concerns, and we all welcome you back soon to our nice Novotel Beijing Xinqiao. Sincerely, Guest Experience Manager Novotel Beijing Xinqiao
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Professional photo exclusively commissioned by TripAdvisorNovotel Xinqiao Beijing
The Standard Twin at the Novotel Xinqiao Beijing
Professional photo exclusively commissioned by TripAdvisorNovotel Xinqiao Beijing
The Standard Twin at the Novotel Xinqiao Beijing
A view from a room at the side of hotel
Porte de la cité interdite
Moisissure
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12345671
We were on an inclusive deal, so you would have to check when booking
0 votes
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They do enforce the no smoking rule and there is a place to store luggage. I don’t know the answer to the third question.
1 vote
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Not when I was there. But the subway, with transfer to airport expresstrain is at the hotel exit.
2 votes
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12345613
"Choose a "smoke free" room. While they smell like cleaner it is safer for lungs."
"Standard rooms have no window"
"Don't expect a great view, as the hotel occupies just a number of floors of a high rise building."
"Choose room that faces the street not one that faces the rooftops (which is noisy when it rains or when it is very windy)."
"Language can be a barrier sometimes as some staff do not understand English"
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12345620
PRICE RANGE
US$ 76 - US$ 126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
北京新侨诺富特饭店novotel xinqiao beijing hotel beijingaccor xin qiao beijingnovotel beijingbeijing novotel
LOCATION
ChinaBeijingChongwenmen
NUMBER OF ROOMS
693
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