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Sheraton Grand Beijing Dongcheng Hotel

Agoda.comUS$ 219*
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#28 of 6,464 Hotels in Beijing
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 267*
US$ 219*
Great Deal
US$ 222*
US$ 222*
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Sheraton Grand Beijing Dongcheng Hotel
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502 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Hotel is fairly modern with 4 good restaurant options. Big downside is they cut the air conditioning I'm the middle of the night resulting in me waking up in a sweat given the mid 30C beijing temperature. Gym at the hotel is also very basic with cardiovascular equipment being good but severely lacking weights

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Helpful?
Thank Carguy_M3
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Carguy_M3, Thank you for staying with us and your comments were noted. We apologize for areas where we have fallen short of your expectations and we sincerely appreciate your observations on areas we can make further improvements. Your note about our 4 restaurants serving Chinese, Italian, Japanese and international/regional cuisines is highly appreciated. I sincerely hope there will be...

San Jose, California
Reviewed 2 weeks ago

Pros: Staff are very friendly. It provides free bike rental. Reasonable price. Cons: no English channel for TV at the gym. The steaming room in the spa is not functioning well and smells moldy. wi-fi is slow.

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Helpful?
Thank Crystalchen2088
Management response:

Dear Crystalchen2088, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback. First of all, please accept my apologies for the areas where we have fallen short of your expectations. We have reviewed and discussed your comments within the concerned departments, and will be re-focusing on these areas, to drive improvement. Thank you very much...

Skipton, United Kingdom
Reviewed 2 weeks ago

We stayed here for two nights as part of an organised tour group visiting Shanghai, Xian, Beijing and Hong Kong. Our room was spacious and comfortable with all of the facilities you would expect. Dinner in the hotel was first class and the choices available at the breakfast buffet were extensive. Highly recommended.

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Helpful?
Thank Peeceecee
Management response:

Dear guest, First of all thank you for choosing to stay at the Sheraton Grand Beijing Dongcheng Hotel, we were honored to be at your service. Our endeavor is to make you feel warm, comfortable and part of our family. I was very pleased to learn that you enjoyed your stay with us. It is always nice when a guest...

San Luis Obispo County, California
Reviewed 5 weeks ago

Truly a 5 star luxury hotel with all of the updated features that one would expect. Our room was very large and had about 500 square feet with updated modern furnishings and fixtures that would rival any 5 star hotel in the world including in NYC and London. It also had high ceilings which gave us a feeling of one...

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Helpful?
Thank BillyDKidd
Management response:

Dear BillyDkidd, First of all thank you very much for choosing Sheraton Grand Beijing Dongcheng Hotel to stay with, and for taking the time to write such a nice feedback. I was very pleased to learn that you enjoyed the size and features of our hotel rooms, as well as the food selection of our breakfast buffet. The reasons for...

Portland, Oregon
Reviewed 5 weeks ago

This is my first visit to Beijing and we stayed at the Sheraton Grand Dongcheng Hotel. The hotel staff are very courteous and caring. The rooms are clean and comfortable. Chef Pratap made customized Indian Vegetarian dishes every night for us on our request. We really appreciate the willingness and care with which the hotel staff made our stay a...

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Helpful?
Thank pardesi2015
Management response:

Dear pardesi2015, Thank you very much for taking the time to write such of wonderful note about your recent stay with us here at the Sheraton Grand Beijing Dongcheng Hotel. I was very pleased to learn that you have thoroughly enjoyed your stay with us, and would like to personally thank you for your compliments given to our chef Pratap....

Shanghai, China
Reviewed 22 April 2017

This Sheraton was excellent. Hotel itself was well designed with a privacy hidden inside a building complex. My room was impressive with all the details taken care of. Front desk was extremely helpful and kind with sincereness. I had a few requests about my room amenities and questions about Beijing. They answered all and responded to these requests in timely...

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Helpful?
Thank KevinLXD
Management response:

Dear KevinLXD, First of all thank you for choosing to stay at the Sheraton Grand Beijing Dongcheng Hotel, we were honored to be at your service. Our endeavor is to make you feel warm, comfortable and part of our family. I was very pleased to learn that you enjoyed your stay with us, and that our Front Desk & Sheraton...

Reviewed 21 April 2017 via mobile

The first hotel I stayed in Beijing. Room is beautiful and clean,The most important i have to say is the bed is so comfortable. Staff are very friendly and helpful. The executive club lounge has a very nice view,we were warmly greeted, the staff there spoke very fluent english, very efficient and happy communication. Excellent service!

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Helpful?
Thank uxinm
Management response:

Dear uxinm, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback regarding your recent stay with us. We were very pleased to learn that you enjoyed your stay with us, and that our associates have delivered a professional service to you. It is always nice when a guest takes the time for some positive...

Beijing, China
Reviewed 17 April 2017 via mobile

Good location , easy access to train station (MRT). Room clean and like to mentioned that the cleaner on saturday morning is honest as he/she does not touch anything from the safe box as I forget to lock. The service is excellent. Breakfast is good more various choice and with hot milk provided. Will back to this hotel for my...

Review collected in partnership with 单个酒店
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Helpful?
Thank alberttan2017
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear alberttan2017, You excellent comments made us happy! Thank you for choosing to stay at our hotel and posting your comments at TripAdvisor. We are pleased to hear that you enjoyed our facilities, services and our convenient location near MRT - Line 5 Hepingxiqiao Station. This station makes easier for business and leisure guests to go to Wangfujing area, Tiananmen...

Rotorua, New Zealand
Reviewed 15 April 2017

Beautifully appointed, huge bedrooms with big bath and separate shower. Great beds. Perfect picture windows to catch a sunset. Breakfast buffet included - vast but not first class. Super sized lobby with interesting areas to spend some down time.

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Helpful?
Thank Luvinspoonful
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Luvinspoonful, We are very delighted to read your review at TripAdvisor and appreciate your positive comments about us, specifically on our spacious bedroom & bathroom plus our comfortable signature bed. I totally agree with you that our guestrooms' floor to ceiling window gives guests an advantage to witness Beijing's beautiful sunset. Another place in the hotel to view the...

Beijing, China
Reviewed 10 April 2017

It was a pleasant stay in Grand Sheraton Dongcheng. Overall, the hotel has a very wonderful view towards 3rd ring road. and the staff service is outstanding as usual. Checked-in at the club lounge, all the staffs are warmly welcoming us. Thanks to Vera, who helped us arrange a room with wonderful view towards the 3rd ring road. Besides, I...

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Helpful?
Thank Jericho T
Management response:

Dear Jericho T, Thank you for your shared stayed experience with us, and that our associates have delivered a professional service to you. It is always nice when a guest takes the time for some positive feedback, as this tends to validate the time and training that we provide to our associates, in our quest to deliver a quality guest...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 

Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Region: China > Beijing > Anzhen
Price Range: ₹ 10,007 - ₹ 19,505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Agoda, Cheap Tickets, Travelocity, Priceline, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Sheraton Grand Beijing Dongcheng Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Spa Hotel in Beijing
#18 Romantic Hotel in Beijing
#18 Family Hotel in Beijing
#26 Luxury Hotel in Beijing
#39 Business Hotel in Beijing
#136 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Beijing Dongcheng Hotel staff and other travellers.
3 questions
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Big Rapids, Michigan, United States

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Questions? Get answers from Sheraton Grand Beijing Dongcheng Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view”
jerichot12, 9 Apr 2017 | Read review
“Ask for a corner room”
Ourpostman, 24 Mar 2017 | Read review
“Club level floor is a great choice”
T4045FFgregh, 7 Jan 2017 | Read review
“Ask for rooms without the road view, it may just be a bit more better if you had a better view”
johnmats, 28 Oct 2016 | Read review
“Views are not relevant in Beijing”
mauchovarela, 18 Oct 2016 | Read review
5 of 5
Agoda.com
US$ 219* /night
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Hotels.comUS$ 222
Expedia.comUS$ 222
HotelQuicklyUS$ 267
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Prices are for 1 room, 2 adults
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