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Crowne Plaza Beijing Chaoyang U-Town

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#53 of 6,449 Hotels in Beijing
Certificate of Excellence
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Crowne Plaza Beijing Chaoyang U-Town
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445 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Santo Domingo, Dominican Republic
Reviewed 2 days ago NEW

This hotel is better than what I expected. It is conveniently located, adjacent to the U Town shopping center. There is a passage way that connects the hotel to the shopping center, where you can find plenty of choices for dinner, shopping, even a supermarket. There are also many other shopping and dining choices within walking distance. The rooms are...

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Helpful?
Thank JoseMiguel64
Arnhem, The Netherlands
Reviewed 3 days ago NEWvia mobile

Stayed there just for one month. Room was ok and also service. The breakfast is very good and fresh. We had dinner in the hotel which was ok, but not very good. We had Chinese food of course, but compared with some other restaurants later in Singapore, the quality was lower.

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Thank Traveller_Tomasco
Reviewed 3 days ago NEW

Great breakfast options and the room was comfortable. However, we were unable to adjust the temperature in our room and it became quite hot at night. There are lots of shopping options near by and it was close to some of the attractions on our tour list. We also enjoyed the gym here.

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Thank Jessica W
San Francisco, California
Reviewed 2 weeks ago via mobile

This hotel is clean and comfortable with helpful staff. It is not especially close to any sites, but is about 4 blocks away from the #6 metro line. It is connected to a shopping mall. Internet works well and it has a nice breakfast buffet.

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Helpful?
Thank KBF E
Hong Kong, China
Reviewed 4 weeks ago via mobile

Rooms are spacious and clean with all the usual amenities. Staff is courteous. Did have an issue the last night when the power to room was gone when I returned from dinner....staff were helpful and took them around 15-20mins to sort it out. Location is ok, being right next to a mall and a few other shops/restaurants right next door....

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1Thank AnkSan
San Diego, California
Reviewed 4 weeks ago

Consistent with other reviews, the hotel staff failed to address the non-operating AC. My room was consistently at 26.5 to 27 deg C. After requesting that the AC be turned on, the hotel response was to bring in an air blower which did nothing to cool the room. When I complained a second time, the response was to bring in...

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Thank Lumansd
Glasgow
Reviewed 19 March 2017

How do you expect us to sleep when the room is at 27C and tell us some nonsense about the air conditioner and fresh air... the location is great, and on the whole the service is good too... shopping mall next door offers plenty of places of eat.

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Helpful?
Thank Kevin O
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Welcome to our hotel and shared your valuable feedback with us. We are sorry about the improper temperature gave you a discomfort experience. We will try our best to solve this problem as quickly as possible. We will strengthen the adjustment of room, I hope you will be satisfied with our room at the next stay. Thank you...

Singapore, Singapore
Reviewed 17 March 2017

I stayed at Crowned Plaza U-Town recently for 3 nights. I am very impressed with the concierge manager Mr. Hunter (Ma Zhi) for his excellent and helpful service!! Me and my friend would like to go for a body massage and consulted with him for some information. He called the massage shop to make booking for us and offer to...

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Helpful?
Thank caroline20172017
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Welcome to Crowne Plaza Beijing Chaoyang U-Town and shared your feedback with us. We are willing to know that you are satisfied with our concierge services. It is our duty to provide professional and thoughful service to every guest. We will also continue to professional training for our staff in order to make guest have a prefect experience....

Reviewed 2 March 2017 via mobile

Relative to anywhere else next to the CBD this is a very good option for the western traveler Relative to its competition in the area it's rock solid differentiating itself by providing western standards of service There are more charming and local options for the tourist but as a fairly frequent business traveler to China it's my default hotel largely...

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Helpful?
Thank Carmine B
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Welcome to our hotel and thank you for sharing feedback with us. We are willing to know that you are satisfied with our location. As you know, our hotel is close to the CBD, the Embassy district, many shopping centres, corporate headquarters, the Sanlitun entertainment precinct and easy access to the Beijing Subway Line 2.On this basis, we...

Reviewed 19 February 2017 via mobile

Why oh why does this hotel not allow you to adjust the temp in the AC. I know it's cold outside but setting the room at 26 degrees makes no sense especially when you can't change the temperature. When I asked for help, someone came up and turned it off. Also, the room is dusty, I keep sneezing and coughing....

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Helpful?
Thank Roman K
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Welcome to Crowne Plaza Beijing Chaoyang U-Town. We are apologize for the questions you have reflected. We have been feedback the problems to relevant departments, and we We will strengthen the training of employees and create a comfortable and elegant living environment for every guest. So we would thank for your feedback, it let us know that more...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Beijing Chaoyang U-Town is an international hotel perfectly located in Beijing's Central Business District, adjacent to the Ministry of Foreign Affairs,Embassy Area, Sanlitun Bar Street and teh Silk Market. Hotel prime location is wonderfully convenient in meeting your business, shopping and entertainment needs. The hotel adjoins popular U-Town Lifestyle Center and Shopping Wall, which features a vibrant array of leisure and entertainment venues. Splendid accommodations and superior quality service make Crowne Plaza Beijing Chaoyang U-Town The Place to Meet. ... more   less 

Additional Information about Crowne Plaza Beijing Chaoyang U-Town

Address: No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: ₹ 6,807 - ₹ 12,447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Chaoyang U-Town 4.5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#32 Spa Hotel in Beijing
#41 Family Hotel in Beijing
#43 Romantic Hotel in Beijing
#44 Business Hotel in Beijing
#48 Luxury Hotel in Beijing
#113 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Beijing Chaoyang U-Town staff and other travellers.
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Questions? Get answers from Crowne Plaza Beijing Chaoyang U-Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is preferable”
ARM0903, 17 Jan 2017 | Read review
“Check for air-con before you book”
geetgal, 1 Jan 2017 | Read review
“Get a room that has windows across the room . Not just one window on one side.”
Brdwaybaby, 20 Dec 2016 | Read review
“Choose a room away from the elevator”
fastpitchmom22, 13 Dec 2016 | Read review
“Higher up rooms are quieter. Some rooms overlook the air-conditioning of the mall. If you're sensitive to noise, ask to avoid these.”
sternenklar, 24 Oct 2016 | Read review
5 of 5