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Beijing Marriott Hotel City Wall

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#41 of 6,165 Hotels in Beijing
Certificate of Excellence
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1,506 Reviews from our TripAdvisor Community

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Showing 942: English reviews
Phoenix, AZ
Reviewed 1 week ago NEWvia mobile

We stayed here three days prior to boarding a cruise ship. The room was very nice, bed comfortable and nicely furnished. The place is huge and it's easy to get turned around. Found the number of food venues really great. As some reviewers have said, some staff have problems with English, but I expect that in foreign hotels. I found...

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Helpful?
Thank Les D
Singapore, Singapore
Reviewed 1 week ago via mobile

Very dark room. Strange access to room. Room service is not good. Really overrated. Employees speak poor English and not at all French, German or.... Bar is boring. Not what you would expect from a 5 star hotel. My colleagues said it is very American.... whatever it means I cannot comment as I do not know American standards.... but this...

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Helpful?
Thank KonradVP
Management response:

Dear Guest Thank you for taking time to share your stay experience. We are sorry that our service did not reach your expection, I have passed the related issues to our operation team to follow up, please rest assured that the other guests will not have similar experience. We hope you could see our improvement during your next stay with...

Reviewed 1 week ago

Very hard to summarise this hotel. At times it could be amazing, and at others, just so horribly frustrating. First thing you need to know is if you don't speak Chinese, you may struggle. The amount of multi lingual staff as quite low for a Marriot. Luckily I managed to get by as some of the staff speak English. The...

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Helpful?
Thank Neil C
Management response:

Dear Guest Thank you for taking time to share your stay experience. We are sorry that our service did not reach your expection, I have passed the related issues to our operation team to follow up, please rest assured that the other guests will not have similar experience. We hope you could see our improvement during your next stay with...

Palm Bay, Florida
Reviewed 2 weeks ago

Read reviews before booking and we were not disappointed. The staff was very pleasant and went out of their way as our room upon entering smelled of smoke. They promptly assigned another room. Buffet breakfast was very good with lots of choices.

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Helpful?
Thank Ronald G
Buenos Aires, Argentina
Reviewed 2 weeks ago via mobile

I'm in the hotel right now and ever since my group of friends and I got here we have been receiving the worst service I have ever gotten. We are a party of 5, two double rooms. Requested connecting and didn't receive it, upon the check in I requested same floor (since we didn't have connecting), they just said no...

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Helpful?
Thank Florencia S
Management response:

Dear Guest Thank you for taking time to share your stay experience. We are sorry that our service did not reach your expection, I have passed the related issues to our operation team to follow up, please rest assured that the other guests will not have similar experience. We hope you could see our improvement during your next stay with...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Just arrived, not even checked in and already a problem, we booked for 5 people and they only provide us 4 beds and 4 breakfasts although we payed for 5 as the reservation says. No service at all, front desk weren't helpful at all, they tried to skip the problem and we never had a solution. Also, none of our...

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Helpful?
Thank PaulaTJ89
Management response:

Dear value guest Warm greeting from Beijing Marriott Hotel City Wall! Thank you for your time taking for sharing your feedback to us. I will definitely extend the message to my colleague to review. Please accept our sincere apology for your inconvenience during your stay. And there are some misunderstands with each other. Our guest service manager will contact you...

Melbourne, Australia
Reviewed 3 weeks ago

This hotel was offered by Princess Cruises as a pre stay package prior to boarding the Golden Princess in October 2016. We found the hotel to be a very high standard and overall we were pleased with our stay there. The room was a good size with a wonderful king size bed which was very comfy. There was plenty of...

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Helpful?
Thank Geoffrey A
Calgary
Reviewed 3 weeks ago

I stayed at the Marriott City Wall a few years back and had a better experience. This time I chose it because it's one of the hotels on the subway line that has only one connection to the airport express (with Beijing traffic, you always want public transportation access in your back pocket just in case). First off, the hotel...

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Helpful?
Thank qqsong
Management response:

Dear Value Guest Warm greetings from Beijing Marriott hotel City Wall! I am very regret to learn that your recent stay at the Beijing Marriott Hotel City Wall was less than perfect. I can fully understand your all concerns. And the necessary actions have been taken immediately in ensuring our operation team are aware of your comments and make improvements....

Australia
Reviewed 3 weeks ago

The only plus is the spacious room, comfortable bed & large shower. We arrived late in the night & the spacious room looked luxurious after a 12 hour flight into Beijing. However, looking out of the window during the day is pretty dismal - garbage over rooftops & a 1-star local hotel with bright neon lights all night. The hotel...

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Helpful?
Thank oztravel6
Management response:

Dear value guest Greetings from Beijing Marriott Hotel City Wall! Thank you for your time taking for sharing your valuable feedback to our attention. I can understand your concern with the breakfast. Please accept our sincere apologies for any inconvenience you experienced during your stay. I have reviewed this issue with our Restaurant Manager. We assure you that we will...

Pueblo West, Colorado
Reviewed 3 weeks ago

I have multiple stays in this hotel each year and have not bored about it. It probably provide the best value for a hotel at its price range if you have the access to the Executive Lounge. The staff is always friendly and willing to help, very often beyond what you would expect from a hotel.

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Helpful?
Thank Puebloan1995

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This stunning landmark Beijing hotel is adjacent to the remaining ancient Ming Dynasty City Wall, a five-minute drive to Forbidden City, Tiananmen Square and Silk Market, and a 5-minute walk to Jianguomen Subway Station. Beijing Marriott Hotel City Wall is home to 357 elegantly decorated rooms and suites featuring Marriott's trademark "Revive" bedding and connectivity to plug and play iPods and other personal devices. The meeting space comprises of 2,300 square meters, including a pillar-less ballroom that is interchangeable to suit your needs. Wireless high-speed Internet is accessible in all public areas and meeting rooms. Aside from the preferable accommodation and meeting facilities, we offer a distinctive selection of restaurants and bars. Our various facilities and services include a state-of-the-art fitness center, a half-Olympic-size indoor heated swimming pool, 24-hour room service, Gold Key Concierge service and a stay to remember. ... more   less 

Additional Information about Beijing Marriott Hotel City Wall

Address: No.7 Jian Guo Men South Avenue, Dongcheng District, Beijing 100005, China
Region: China > Beijing > Beijing Railway Station / Jianguomen
Price Range: ₹ 7,807 - ₹ 9,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beijing Marriott Hotel City Wall 4*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, Ctrip TA, Agoda, Travelocity, Odigeo and Priceline so you can book your Beijing Marriott Hotel City Wall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Beijing
Hotel Style:
#28 Family Hotel in Beijing
#38 Luxury Hotel in Beijing
#40 Romantic Hotel in Beijing
#42 Business Hotel in Beijing
#87 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Beijing Marriott Hotel City Wall staff and other travellers.
12 questions
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Questions? Get answers from Beijing Marriott Hotel City Wall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“True to avoid the floors facing the railway track in the winter. This is where I had my heat issues.”
 of 5 bubbles 951neilc, 27 Nov 2016 | Read review
“Rooms facing east has a great view of the city wall park/city wall tower”
 of 5 bubbles qqsong, 16 Nov 2016 | Read review
“There are no longer good rooms!”
 of 5 bubbles alanc127, 28 Oct 2016 | Read review
“Avoid the hotel entirely.”
 of 5 bubbles 140DMacD, 19 Oct 2016 | Read review
“Ask for a room facing away from the rubbish collection point”
 of 5 bubbles KevinLondon, 12 Oct 2016 | Read review
5 of 5
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