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Crowne Plaza Beijing International Airport

Hotels.comUS$ 122*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Beijing International Airport
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840 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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Hemel Hempstead, United Kingdom
Reviewed 1 week ago NEWvia mobile

Have now stopped here on many occasions as is very convenient for business. They do all the basics well, hotel is always clean, as are the rooms the bed and pillows are great really help to get a good nights sleep. However the wifi is rather week and slow! Something the hotel should consider improving.

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Helpful?
Thank Daveturner21
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Beijing International Airport. We are very glad to know our bed and pillows help you have a good sleep. Please accept our sincere apology for any inconvenience that has caused. We are currently testing room wifi signal, we will temporarily adding...

Lake Orion, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 5 April 2017 via mobile

Excellent facilities. Rooms are modern with comfortable beds. Very attentive staff. Work out facilities on site. Multiple restaurants in and around hotel. Free shuttle service to airport. Good internet bandwidth. I will stay here again.

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Helpful?
1Thank YumGuru
About Hotel's Favourite Review
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear Guest, Thank you very much for the positive review. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marketing Communications Manager

Beijing, China
Reviewed 1 week ago

The best hotel you can stay if you are flying into Beijing. My second stay for business travel within this year. Apart from the existing facilities nice hardware and comfortable room, the customer service team (Saga Lee) was very helpful in terms of last minute reservations and change of dates. Since my schedule to and from Beijing Capital Airport was...

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Helpful?
1Thank taichris2017
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Beijing International Airport. We are very glad to know that our staff and his service helped your visit enjoyable. We will relay your appreciation of the Saga’s service and share it to the entire team, your support and trust are our...

manila
Reviewed 1 week ago via mobile

Expected to be in a 5 star hotel as stated, but in my country, Philippines, this hotel is considered just a 3 star hotel. We stayed for 5 nights. Communication is a problem. We had a misunderstanding regarding shuttle bus pick up. Manager on duty was very kind. His name is Saga Li. He apologized for the misunderstanding and made...

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Helpful?
Thank angelinaManila
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thanks for sharing your valuable feedback with regards to your recent stay with us. We sincerely apologize for any inconvenience with pickup service we caused to you. Rest assured that we are looking into both our software and hardware facilities, some actions have been taken such as improving the training program with staffs about their language skills, ensuring...

Washington DC, District of Columbia
Reviewed 1 week ago

I was traveling through Beijing last month when my United flight was delayed causing me to miss my connection. United arranged for me to stay at this hotel. They gave me vouchers for the hotel and also for meals. The meal vouchers totaled more than 450 RMB. I went to the restaurant for dinner and asked if I could use...

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Helpful?
Thank WheelzUpGal
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear Guest, Thank you for your detailed review of Crowne Plaza Beijing International Airport from your recent stay. Please accept our sincere apologies for failing to reach your expectations. It is with great regret to know that we made a mistake with your in-house consumption. Our guest service manager has already sent email to explain with you. We promise the...

Luton, United Kingdom
Reviewed 1 week ago

I boarded the shuttle bus at Beijing Capital Airport Terminal 2 but the driver insisted that I had a reservation for the wrong hotel and initially refused to take me, once on board he still refused to believe I was going to the Crowne Plaza even though I showed him the hotel reservation. Once at the hotel my luggage was...

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Helpful?
1Thank paullegate
Singapore, Singapore
Reviewed 1 week ago via mobile

Located 20 minutes from the airport. The hotel provides free shuttle service. The hotel itself is nice but slightly outdated. The hotel staff are extremely friendly and there to help whenever required. The restaurants are extremely overpriced. Although there's restaurants next door and even better options 10-15 minutes away by foot. Just be aware that none accept foreign credit cards...

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Helpful?
1Thank Ash_P_82
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us on TripAdvisor. Please accept my sincere apology for the disappointed feeling you faced in SPA during your stay. Actually the SPA is not managed by our hotel but independently operated by a third party, and they assume any and all liabilities for the operation of...

Hermosillo, Mexico
Reviewed 2 weeks ago via mobile

Nothing to say on the hotel, the only thing is the level of english of the employee which could be improved. The room are big and the service is fine, it could be better if the employees increase their level of english.

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Helpful?
Thank ericibanez
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thanks for sharing your valuable feedback with regards to your recent stay with us. We sincerely apologize for the inconvenience about language communication we may caused to you. Feedback like yours is very valuable to us and enables us to improve ourselves, which on this occasion regretfully has failed to meet your expectations. Also we will improve the...

Llangollen, United Kingdom
Reviewed 2 weeks ago

For an airport hotel, this is a little far out. There is a regular shuttle every 30 minutes(last one at midnight and on-demand after that) - it took 15 minutes out and 25 minutes back. The hotel is a high quality Crowne Plaza with all the features. The price was surprisingly high. In practice you are paying close to western...

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Helpful?
1Thank BlackAndWhiteOldDog
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thanks for sharing your valuable feedback with regards to your recent stay with us. We sincerely apologize for any inconvenience we may caused to you. Rest assure that we will pay more attention to do training program with staff, to improve their job skill, our management team always work with staff, to provide all our guests with an...

Sydney, Australia
Reviewed 3 weeks ago

We had to stay overnight for a flight to North Korea the next day so i picked the Crown Plaza. it is not that close to the airport but obviously near a trade exhibition area as we had a lot of trade people there. I think a little expensive for what it is but hey it was O/K

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Helpful?
Thank DENNIS C
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thanks for sharing your valuable feedback with regards to your recent stay with us. Actually our hotel is 6.5 kilometers from Beijing Capital International Airport. Also we provide 24-hour free airport shuttles from Terminal 1, 2 and 3 every 30 minutes. Our team will continue to improve in order to ensure we create a rewarding experience to all...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Beijing International Airport is 'The Place to Meet' with its convenient location across from the New China International Exhibition Center, Beijing Airport Industrial Park, and only 15 minutes away from the International Airport, and complimentary shuttle bus service between airport and the hotel, and should be reserved in advanced. The hotel is in the neighborhood of Beijing s largest expatriate residential community with many surrounding restaurants of varied international cuisines. Wangjing business district is a 20 minute- drive, and the CBD is 25 minutes away via expressway. The hotel provides complimentary 24-hour operating shuttle bus, which runs to Beijing Capital International Airport and should be reserved in advance. 600 well-designed rooms and suites offer the Crowne Plaza standard of comfort. A total area of 1,700 square metres meeting facilities and the largest hotel garden of Beijing provide flexibility for meetings and events. The Crowne Meetings Director and dedicated meetings specialist provide a convenient single point-of-contact for all your meeting requirements. Three restaurants offer classic cuisines to please all palates. Recreational and leisure facilities such as bar, gym, heated indoor pool, outdoor tennis courts as well as spa are also available to help make your stay even more enjoyable. ... more   less 

Additional Information about Crowne Plaza Beijing International Airport

Address: No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: ₹ 5,234 - ₹ 13,245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing International Airport 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Crowne Plaza Beijing
Beijing Crowne Plaza
Hotel Style:
#42 Spa Hotel in Beijing
#70 Luxury Hotel in Beijing
#119 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Beijing International Airport staff and other travellers.
4 questions
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Questions? Get answers from Crowne Plaza Beijing International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Register for IGH rewards club (free) before you arrive and have your account # at check in for free wi-fi.”
KimSnidar, 17 Mar 2017 | Read review
“If you book a twin room ask for a closed bathroom (no window to bedroom).”
ASRGunner, 26 Jan 2017 | Read review
“Ask for non-smoking rooms”
AnnaFlorenceS, 17 Jan 2017 | Read review
“all the rooms were pretty good”
616catherinel, 16 Nov 2016 | Read review
“take the rooms facing road as backside rooms don't have much view”
Nareshparekh, 11 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 122* /night
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HotelQuicklyUS$ 146
Booking.comUS$ 122
CrownePlaza.comUS$ 122
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Prices are for 1 room, 2 adults
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