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The Reef Hotel Mombasa

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Traveller (407)
Room & Suite (76)
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Ratings and reviews
  • Excellent23%
  • Very good38%
  • Average22%
  • Poor6%
  • Terrible11%
Travellers talk about
“nyali beach”(9 reviews)
“live band”(6 reviews)
“pool bar”(14 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
The Reef Hotel Mombasa is a friendly, relaxed Hotel, professionally managed since 40 years by the same family to serve a mix of international and resident guests. The hotel offers a combination of resort facilities for beach holidays, as well as business services including conference...
Offers from The Reef Hotel Mombasa
Offers & Announcements: DISCOUNTS BOOK DIRECT
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Location and contact
Mount Kenya Road | Nyali Beach, Mombasa 82234-8010, Kenya
Hotel website
14.3 km to Moi Intl Airport
27 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (461)
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LanguageEnglish
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All reviewsnyali beachlive bandpool barhaller parkindian oceanmangotangapoolssafarianimatorsjoycenetsalicetuskerrelaxationgracetide
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1 - 5 of 343 reviews
Reviewed 1 week ago

I travelled to Mombasa with 2 friends and moved about visiting as many places as possible. I can't say much about the hotel rooms as our main interest was the beach. We entered at around lunchtime on Easter paid for swimming but our coupon came...More

Thank Clare N
Response from Martin v, General Manager at The Reef Hotel MombasaResponded 1 week ago

Dear Clare N Thank you for your lovely review. We are so glad that you managed to enjoy some of the interesting and diverse offerings at The Reef Hotel and wish that you had stayed over, not just enjoying our facilities as an excursion. I...More

Hotel's Favourite
Reviewed 26 March 2018 via mobile

This has to be the best 3 stat hotel i have ever stayed in. The staff are amazing. So friendly and helpful. I have stayed here in all my visits to Kenya and recognise many repeat guests. I hear it has the most repeat guests...More

1  Thank David_maguire_IRL
Response from GMReefHotel, General Manager at The Reef Hotel MombasaResponded 28 March 2018

Dear David Many thanks for your time taken to write such a lovely review. I have to agree, the staff are amazing and I deem them to be family more than staff, its always pleasant to engage with them and enjoy their electric hospitality. We...More

Reviewed 1 week ago

The location is great! Right on the ocean. The food and service were good. The rooms were comfortable. The staff was most accommodating. There is no elevator so be prepared to haul luggage up/down stairs.More

Thank rghatley
Response from Martin v, General Manager at The Reef Hotel MombasaResponded 1 week ago

Jambo Rghatley Many thanks for your lovely review, we are delighted that you enjoyed your stay with us and I will certainly share your comments to the staff. Our porters are readily available to carry luggage up and down stairs, I am sorry we were...More

Reviewed 1 week ago

On arrival, I met an almost rude receptionist with an unbelievable "I don't care" attitude that clearly has no place in the hospitality industry! There was a lot of renovation going on on the surface and the corridor leading to my room was full of...More

1  Thank anyangodc
Response from Martin v, General Manager at The Reef Hotel MombasaResponded 1 week ago

Dear Anyangodc Many thanks for your review and please appreciate that we take all comments very constructively and regard your notes as a way to improve on our offering. It is difficult to identify who the receptionist is as I have only had positive comments...More

Reviewed 3 weeks ago

If you are looking for a quiet place with the best service along the beach, then the Reef Hotel Mombasa is the place to be. The friendly welcome you receive at the reception is amazing! The warm reception does not end there though because during...More

Thank hikams40
Response from Martin v, General Manager at The Reef Hotel MombasaResponded 2 weeks ago

Dear Hikams40 Thank you so much for your positive review. we strive to deliver only the best, to the best; our customers and I am very proud of my entire team for the impression they have made on you. We hope that you will share...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Wheelchair Access
Airport Transportation
Business Centre with Internet Access
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$ 84 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Mombasa
#13 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 84 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Mombasa
#13 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (407)
Room & Suite (76)
Pool & Beach (64)
Dining (26)
Questions & Answers
Ask a question
Philip F
25 October 2016|
Answer
Response from Lawrence N | Property representative |
yes its near ocean
0
Votes
chepkinoiyoagrovet1
3 October 2016|
AnswerShow all 2 answers
Response from joe e | Property representative |
Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
0
Votes
nyarmusungu
23 May 2016|
AnswerShow all 3 answers
Response from Amir H | Reviewed this property |
Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
1
Vote
Room Tips
"Corner rooms with waterfront view"
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"Request for the ocean view rooms"
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"Ask for sea facing rooms for best experience of the coast"
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"beach views are the best!"
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