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Sai Rock is a developed and improved hotel in mombasa. In dat tx xervicez are dat friendly and v high conxideration to itx cuxtomers. It haz halls occomadating more than 1000 pple thatx great at Said Rock.It has three swimming pools near de ocean in...More
Thank SAMUEL M
Response from Ritesh V, Operations Manager at Sai Rock Beach Hotel & SpaResponded 20 August 2015
Dear Samuel M.,
Thank you for your wonderful review on Sai Rock Beach Hotel & Spa.
We are glad to learn that your stay with us was wonderful.
Looking forward to host you again in the near future.
The hotel is located next to the beach and is competitively priced against other hotels in the area but the WiFi during my stay was non existent in the first room I was given and was almost non existent in the second room. Plus the...More
One of the most iconic hotel in mombasa .Great views of the beach . Staff are awesome . The rates are very reasonable and its a great all round family place . It also boast huge conferencing facilties great for meetings and parties .
3 Thank Zam N
Response from Ritesh V, Operations Manager at Sai Rock Beach Hotel & SpaResponded 23 February 2015
Thank you for wonderful review.
Your rating on service has been noted and measures are in progress on improvement.
We look forward to host you again!
This Hotel can barely be called a beach hotel.It is so squeezed and haphazardly put together.The service is so poor and the staff are barely trained and looked overworked.The food is bare minimum and the staff strictly serve you the meats at the 'buffet' so...More
2 Thank Miss B K
Response from Ritesh V, Operations Manager at Sai Rock Beach Hotel & SpaResponded 4 February 2015
Thank you for taking the time for the review. We express sympathy that your experience fell short of expectation. Your feedback is extremely valuable to us as we strive to improve on each and every stay.
The service staff have been put on...More
Sai Rock is well located with friendly staff and great access to the beach.
However, the rooms are horrible with cabinet doors falling off, showers with slow flow, creaky old furniture, no mini bar and no complimentary bottles of water in the room.
1 Thank Sheila M
Response from Ritesh V, Operations Manager at Sai Rock Beach Hotel & SpaResponded 26 January 2015
Thank you for your time to review Sai Rock Beach Hotel & Spa.
We have gone through your review and have made necessary changes immediately - cupboard door has been repaired and so has the shower head been replaced.
We however insist if...More