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Sanctuary Olonana

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Sanctuary Olonana
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268 Reviews from our TripAdvisor Community

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Showing 239: English reviews
New York City, New York
Reviewed 22 September 2013

We had an amazing 3-night stay at Sanctuary Olonana. Maurice and his team were incredibly welcoming, warm, attentive. Eunice kept our luxurious tent in perfect order, and brought us coffee every morning. Chef Big John's menu was delicious. Henry always served our meals with a big smile. We felt very pampered. We had a vigorous walk up the hill with...

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1Thank germaine c
Johannesburg, Gauteng, South Africa
Reviewed 17 September 2013

We were fortunate to have spent 4 glorious nights at Olonana and words cannot express how much we enjoyed our stay. Maurice & Christine are an excellent management team and all the staff were so helpful and accommodating (Attitude is everything) from Joseph who ensured our room was always perfect to the chefs Big John & Ambrose who provided us...

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2Thank Liesl E
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Liesl, Thank you for taking the time to post this lovely review of your experience at Olonana. We are thrilled that you had such an enjoyable stay with us and thank you so much for all your kind comments especially about Maurice, Christine, Joseph, Big John, Ambrose and Benson - we shared your feedback with them and the rest...

New York City, New York
Reviewed 9 September 2013

Everyone in Africa kept commending me on how brave I was to travel alone. It's not being brave, it's about turning a myth into reality. So happy that I took this trip and it begun at this amazing place, called Olonana!!!! The staff at Olonana were outstanding!!! The food is incredible. The service is excellent. My guide Benson changed my...

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1Thank KorinaNYC
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Korina, Thank you for this lovely review!! We are so happy to hear that your experience ay Sanctuary Olonana was up to your expectation and that you felt like you were visiting family members. Thank you for your kind comments regarding the staff, food and service. We past your feedback onto the rest of the team they were delighted...

Chicago, Illinois
Reviewed 5 September 2013

My wife and I took our honeymoon in Tanzania and Kenya, and we stayed at Sanctuary Olonana for four nights at the end of August 2013. We had been in Zanzibar for four nights and a camp in Amboseli National Park for two nights prior to arriving at Sanctuary Olonana. I've traveled extensively (Western Europe, USA, Australia/New Zealand, South Africa)...

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1Thank Tom B
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Tom, Firstly congratulations on your marriage we wish you many wonderful years together. Secondly delighted that we were able to host you for your honeymoon and last but not least thank you very much for this incredibly detailed and absolutely awesome review of your experience at Sanctuary Olonana. It gives us great pleasure receiving positive feedback from our guests....

Pune, India
Reviewed 4 September 2013

This is probably the first hotel where i could give 5 stars in all aspects!! When we arrived to the Olonana, we were welcomed by the manager and the staff. After a really warm welcome, we were escorted to our tents, which were bang on the river. The tents are really well appointed and is luxurious. The game drives over...

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1Thank SiddharthVasudevan
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, WOW what a great review “5 stars in all aspects” thank you so much!! It gives the team great satisfaction receiving such positive feedback from guests following a memorable stay. We appreciate the time you have taken to give us this amazing feedback. Maurice, Anderson, Big John and the rest of the team were delighted to learn you...

Houston
Reviewed 3 September 2013

We spent 3 nights enjoying the luxury of tented accommodations on the shore of the Mara River. The staff was exceptional and we had great service. It was fun staying in a tent with the luxury of running water and hot showers - several hippos were residing across the shore from our tent and we enjoyed awakening to their vocalizations...

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Thank catjack
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for taking the time to share your Sanctuary Olonana experience with us. We are very happy that you enjoyed your time with us and thank you for all your kind comments especially about Joseph, he was thrilled with your comments. He asked me to let you know that he loved being your guide and would like...

Washington DC, District of Columbia
Reviewed 3 September 2013

Everything works like clock work. Starts with the Manager's attitude and trickles down to everybody else. Difficult to fault Olonana on anything. Wining and Dining is excellent. The staff and all very well trained in the service industry. Be it the waiter, chef, game driver, housekeeping personnel.., they treat every guest as royalty. The location of the lodge is excellent.

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Thank Nyangi2013
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, What an excellent review thank you, it’s much appreciated!! We loved reading your review and to hear that you had the perfect stay at Sanctuary Olonana. We shared your feedback with the rest of the team, who enjoyed hosting you and do hope to welcome you back one day soon for some more excellent wining and dining. You...

MUMBAI
Reviewed 20 August 2013

We have done several safaris in Africa and stayed at various lodges and camps. This camp rates among the best we have stayed in. It has 12 tents and two honeymoon suites. The limited tents give it exclusivity. Service is excellent and highly personalized. From the front office, to housekeeping to the F&B staff, everyone was warm, welcoming and very...

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Thank ANJUGOELA
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Anju, WOW our camp rates among the best you have stayed in, we are thrilled to hear this!! We are so happy that you had a wonderful and very memorable holiday at Sanctuary Olonana and thank you so much for sharing your experience on Tripadvisor. We shared your feedback with Maurice, Joseph, Julius and the rest of the team...

Tokyo
Reviewed 18 August 2013

We stayed 4 nights at Olonana Sanctuary and it was without doubt one of the best holidays we’ve ever had. There at lots of camps in the Masai Mara but there are several things that set Olonana apart from most. Location: Olonana is on the south side of the Mara River, where there are only roughly 8 camps, and very...

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1Thank JulesSuzuki
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Jules, Thank you for taking the time to post this awesome detailed review of your recent stay at Sanctuary Olonana. Your comments are very much valued and we really appreciate your comments regarding the location, privacy, our guides, game drive vehicles, food, tents, privacy, our all-inclusive rates but more importantly our staff, they take their roles very seriously and...

Seattle, Washington
Reviewed 18 August 2013

This is an absolutely wonderful place. The location on the Mara River, with hippos at your doorstep, is perfect. The service and food are excellent. Rooms are large and comfortable. The staff are very welcoming and have thought of everything including the wet towel to welcome you back after a dusty game drive. I can't say enough good things about...

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Helpful?
Thank Scott29inSeattle
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Robert, So wonderful to hear that Sanctuary Olonana is one of your best lodges ever! And thank you for sharing this on Tripadvisor, much appreciated! Delighted that you found the service and food excellent and that the rooms large and comfortable. Our staff were thrilled with your feedback and even more thrilled that you cannot say enough good things...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
Sanctuary Olonana, our award-winning tented camp situated on a private stretch of the Mara River, recently undergone a significant upgrade to the public areas of the lodge as well as a soft refurbishment to the tented rooms and pool area. The interior decor reflects a contemporary design using a combination of light earthy tones and the local Maasai women played an active part in the refurbishment using the same traditional technique used in their own houses to “mud” the interior walls in all of the main areas and curio shop. From the main viewing deck see and hear the family of noisy hippos who colonise the banks below the camp. Relax with a good book in the library, cool off in the pool or for an extra special treat, experience traditional African remedies and spa treatments in the mini-spa. Oversized Safari Tents – Built on the banks of the Mara River, the twelve canvas tents at Sanctuary Olonana are extremely comfortable and spacious. The ensuite tents all have two four-poster beds with floor to ceiling mosquito netting – making them perfect for families travelling with small children. Each of the private verandas overlook the river and offer the perfect spot where guests can relax and watch the resident hippos wallow in the water. There are also two honeymoon suites with each featuring outdoor showers. ... more   less 

Additional Information about Sanctuary Olonana

Address: C14, Keekorok, Masai Mara National Reserve, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Price Range: ₹ 39,979 - ₹ 2,58,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Olonana 4*
Number of rooms: 14
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Also Known As:
Sanctuary Olonana Hotel Maasai Mara National Reserve
Sanctuary Olonana Kenya/Masai Mara National Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Olonana staff and other travellers.
3 questions
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Rochester, New York
Lake Forest, Illinois

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Questions? Get answers from Sanctuary Olonana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all is great”
 of 5 bubbles HaniA213, 9 Feb 2017 | Read review
“They are all perfection and on the river.”
 of 5 bubbles SaveyFLTraveler, 9 Nov 2016 | Read review
“Tents on the right side are private and rooms on the left side are for family and/or children”
 of 5 bubbles 942ellel, 3 Oct 2016 | Read review
“Always closest to the communal areas is best.”
  • Very large, spacious tents with deck overlooking river
  • Two of these beds in our tent.
 of 5 bubbles favouritetrips, 28 Sep 2016 | Read review
“I was in tent 3, which normally would have lots of hippos in the water. They were a bit scant given how high the river was.”
 of 5 bubbles Barb80304, 11 Sep 2016 | Read review
5 of 5