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Mara Serena Safari Lodge

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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914 Reviews from our TripAdvisor Community

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Kenya
Reviewed 2 days ago NEW

5 minutes from the airstrip is Mara Serena perched on top of a hill making it perfect in terms of location and view. With a watering hole at the bottom of the hill we were treated to giraffes and elephants everyday. A lion had also passed by on our last day. Rooms all have fantastic views. They are clean and...

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Helpful?
Thank Bini S
SerenaHotels, Assistant lodge manager. at Mara Serena Safari Lodge, responded to this review

Dear Bini S, Thank you so much for your amazing review and i am glad to hear that you enjoyed your stay with us during your recent visit. We do take pride in catering to our guest needs the best way we can and i am happy that our staff you mentioned made your stay more pleasant ,i will share...

Brisbane, Australia
Reviewed 1 week ago via mobile

Beautiful room with awesome views. Cape buffalo, elephants, giraffes viewed from our balcony. Staff were helpful and friendly. Expensive but a treat to stay here. Murals on the walls and mosquito nets around the bed. Food was buffet style but freshly cooked omelets made to order, stir fry and pasta also cooked to order were very good. Some of the...

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Helpful?
1Thank 415Caroline
SerenaHotels, Assistant lodge manager. at Mara Serena Safari Lodge, responded to this review

Dear 415Caroline, Thank you for sharing your feedback from your recent stay with us. We appreciate your kind words about our rooms and stunning views. I am glad to hear that our staff were friendly and offered great service ,we always endeavour to offer our guests services beyond their expectations . we have noted the areas of concern and we...

Brisbane, Australia
Reviewed 1 week ago via mobile

We are travelling with a group of friends and are at Mara Serenade Safari Lodge. This is our third hotel in this trip and it is amazing. Set on top of a rise overlooking the Masai Mara it has wonderful views , it is so peaceful. The staff are very very attentive and the service immediate and efficient. Don't stay...

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Helpful?
1Thank AllanJ54
SerenaHotels, Assistant lodge manager at Mara Serena Safari Lodge, responded to this review

Dear AllanJ54, Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant ,it is true that we have a spectacular view and in addition you cannot afford to miss our bush breakfast by the Mar a river where you have a warm reception by a Masai...

New York City, New York
Reviewed 2 weeks ago via mobile

We had great time at this hotel. The location is like to good as its right in the park. We saw animals right from our room. Even during low season, we're able to see the big 5. Also, saw almost a live hunt of a baby giraffe by lions. Facilities are really nice as well. I'd love to return one...

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Helpful?
Thank Rainbow777
SerenaHotels, Assistant lodge manager at Mara Serena Safari Lodge, responded to this review

Dear Rainbow 777, Thank you for choosing mara Serena as your preferred destination during your visit to Masai mara. We are glad to hear that you enjoyed our service and facility,you will always have unforgettable memorable experience since wild animals are within reach with a great view of vastness of the savanna and Mara river is just but some few...

San Francisco, California
Reviewed 3 weeks ago

Stayed for three nights at the beginning of March while going an safari in the Mara Triangle. Could not have asked for better accommodations! The lodge is beautiful, with the most magnificent picture window we've ever seen looking out over the Mara. The rooms were also beautifully appointed and also had views of the animals below in the Mara. The...

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Helpful?
Thank k9swine
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Thank you for choosing to stay with us during your visit to the Mara. We are very pleased to learn that you had such a lovely three nights stay and that our staff were hospitable and you also enjoyed the food. Looking forward to another visit in future. With warm regards Alphaxad Chege

Nairobi, Kenya
Reviewed 4 weeks ago

Very friendly hotel and staff. Great view from the room. Wifi is good. Reception area is stunningly built. Rooms look like toadstools . Nice n cosy. No ele.trucity problem. Saw plenty of game. Elephants, cheetah kill, lion pride. Rhinos.

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Helpful?
Thank dinashah66
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Dear Dina Thanks for your review. We are glad you had a great stay and look forward to another chance to host you yet again. With Regards Alphaxad Chege

London, United Kingdom
Reviewed 5 weeks ago

Nice lodge Staff are very friendly. Food was good and they provided a lot of variety. Cabins are not large, but are nice and tidy. The hotel has an amazing view of the park and is well located for the Mara Triangle.

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Thank happyed186338
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Dear Happyed Thank you for your review. We are happy to note you had a great stay with us and look forward to your future visits. With Regards A. Chege

Reviewed 20 April 2017 via mobile

This place is great, right in the Masai Mara park, so you can access the whole park instantly. Our group of 12 stayed here for 2 nights, and the experience is unforgettable. The hotel stands on a hill looking over the park, so you can see for miles. All the rooms are individually placed attached to the main building, with...

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Helpful?
Thank Pratik T
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Dear Pratik We wish to thank you for choosing to stay with us during your recent visit to Masai Mara. We are also glad to read that you had such a lovely stay and enjoyed the hotel and its services. We hope to be your hosts once again in the near future. With Warm regards Alphaxad Chege

Johannesburg, South Africa
Reviewed 15 April 2017

This lodge is one to keep in mind, at any time of the year. The staff are welcoming and nothing is too much trouble for them. The rooms are spacious with an enclosed alcove with sliding doors overlooking The Mara. I could see giraffe in the distance. It truly is breath taking. A well equped gym with sauna and steam...

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Helpful?
Thank Emily W
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Dear Emily Thank you for having chosen to stay at Mara Serena Safari Lodge during your recent visit to the Mara. We are pleased to note that you had an enjoyable stay and that our facilities met your expectations. We look forward to seeing you back soon. With kind regards Alphaxad Chege

Bengaluru, India
Reviewed 11 April 2017

Mara Serena is a premium lodge to stay if you are visiting Masai Mara. The premium is because of its location. Its right in the middle of the Mara triangle. We have stayed many times at this property and would highly recommend.

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Helpful?
Thank WalktheWilderness
SerenaHotels, General Manager at Mara Serena Safari Lodge, responded to this review

Thank you for taking your time to post your review of your experience at our facility during your recent stay. We are delighted that you have always found time to visit Mara Serena and have always had an enjoyable stay. We remain committed to offering the best services for our guests comfort. Looking forward to hosting you yet again in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more   less 

Additional Information about Mara Serena Safari Lodge

Address: C14, Keekorok, Masai Mara National Reserve, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Price Range: ₹ 16,226 - ₹ 49,777 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mara Serena Safari Lodge 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Mara Serena Safari Hotel Maasai Mara National Reserve
Mara Serena Safari Lodge Kenya/Masai Mara National Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Mara Serena Safari Lodge staff and other travellers.
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Questions? Get answers from Mara Serena Safari Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try this hotel during the migration period. It's near the Mara river so don't have to travel much.”
dinashah66, 2 May 2017 | Read review
“Room 19 was great”
349emilyw, 15 Apr 2017 | Read review
“Stay further away from the main lobby area for a true wilderness experience”
WalktheWilderness, 11 Apr 2017 | Read review
“all bungalows are fine; just make sure you're not next to the generator.”
fmevs, 21 Mar 2017 | Read review
“rooms can be a long walk with a lot of steps”
paulsY9169NE, 21 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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