We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Town Lodge Upper Hill Nairobi

Save
Share
Second Ngong Avenue. Upper Hill Nairobi, Nairobi 00100 Kenya
Lowest prices for your stay
Lock in the lowest price from these sites
Trip.com
Booking.com
Priceline
eDreams
Lol.travel
FindHotel
View all 10 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (77)
Room & Suite (6)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Town Lodge Upper Hill Nairobi
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 367 hotels in Nairobi
Location
Cleanliness
Service
Value
Town Lodge- Nairobi's most popular limited service hotel(bed and breakfast). It has eighty four rooms designed for the business traveller with unbeatable rates that offers true value for money without compromising on service delivery and comfort. Our room rates include bed, breakfast, wifi and all taxes. Located in Nairobi's upper hill, the hotel provides a peaceful, quiet and safe environment.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Shallow end in pool
Poolside bar
Breakfast buffet
Snack bar
Special diet menus
Car hire
Conference facilities
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Swahili

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
32Restaurantswithin 1 km
3Attractionswithin 1 km
143Reviews3Q+A35Room tips
Traveller rating
  • 60
  • 69
  • 13
  • 1
  • 0
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
nzovu wrote a review Feb 2020
Denmark12 contributions3 helpful votes
Town Lodge is very well situated and very good value for money for any kind of business travel. Excellent staff, good rooms and you get free use of the gardens, cafes and facilities at the superb Fairview next door - which are also good for meetings and other work. Highly recommended.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 2 Mar 2020
Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
e103db wrote a review Jan 2020
Barcelona, Spain390 contributions139 helpful votes
The hotel as a whole is right, mainly the swimming pool area and the restaurants. But the rooms are mediocre. The shower was half clogged and furniture and design outdated. I appreciated the wifi quality!!!
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Ryan T wrote a review Nov 2019
Djibouti, Djibouti48 contributions2 helpful votes
+1
Wowie! What an absolutely amazing place! Immediately upon our arrival, we were treated like royalty. Furthermore, our bedroom was clean and spacious, the food was exceptional, and the hotel grounds were phenomenal. If you enjoy lush gardens, relaxing by the pool, or eating delicious food in a beautiful and relaxing setting, this is the place for you!
Read more
Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 15 Nov 2019
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ingmar53 wrote a review Oct 2019
Palm Springs, California306 contributions157 helpful votes
Town Lodge is well managed with friendly, helpful staff. It adjoins the higher-end Fairview Hotel, and guests may avail themselves of the Fairview's pool and restaurants. Foreign travelers like Town Lodge's security--which may seem excessive; to enter, your luggage is x-rayed and you go through an airline-like scanning gate. AND you see armed guards upon your drive to the entrance. It turns out that the Israeli Embassy is next-door, which accounts for the heightened security. Be aware that the main building of Town Lodge does NOT have an lift/elevator, and rooms are not air-conditioned! Beds are hard and comforts are few. The desk chair is the most uncomfortable I've ever experienced. But the shower is roomy with amply hot water and pressure. A bountiful breakfast buffet is included on an arcade overlooking the lobby during the week... and on weekends next-door at one of the Fairview restaurants. Town Lodge is very well-priced for Nairobi, but if you can afford it, I highly recommend you upgrade to the Fairview!
Read more
Date of stay: September 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a lower floor IF you have any mobility issues.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 7 Oct 2019
Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayoub wrote a review Jul 2019
Dubai157 contributions85 helpful votes
+ rooms are modern, clean, and got plenty of electrical outlets ..shower water pressure is awesome + Hotel general service was great .. staff are very helpful.. + hotel is considerate to people with allergies, food intolerances .. their breakfast had gluten free and lactose free options .. + hotel agreed to keep some luggage in their storage while we go on safari ! - internet can be improved .. kept disconnecting - service speed at the bar by the pool can be improved I’d definitely recommend this hotel
Read more
Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 29 Jul 2019
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
onowhereman wrote a review Jun 2019
Campagnac-les-Quercy, France146 contributions62 helpful votes
After a dozen stays at Town Lodge over many years, I can say with confidence that this is a well-managed establishment that will take good care of you. Staff are courteous and very helpful. Rooms are clean, well-lighted, quiet and easy to work in. Public areas are comfortable. Services generally exceed expectations. Through a gate and you are into the grounds at the Fairview Hotel, where you will find a relaxing pool bar and some of the better restaurants in Nairobi. Highly recommended. I'll be back.
Read more
Date of stay: June 2019
Rooms
Cleanliness
Service
Trip type: Travelled solo
Room Tip: The rooms labelled "superior" are at the back of the property, quiet.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 7 Jun 2019
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen G wrote a review May 2019
3 contributions
I stayed at the Town Lodge for 7 nights and cannot recommend the hotel enough. The rooms are very clean and have all amenities you'd need, good wifi and a really good size. All staff are extremely friendly and helpful, and made us feel very welcome. The Town Lodge is attached to the Fairview hotel which means that you can use the Fairview's facilities including restaurants, outdoor pool etc. I highly recommend the Town Lodge for anyone staying in Nairobi.
Read more
Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 17 May 2019
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George M M wrote a review May 2019
Cambridge, Massachusetts2 contributions
I have some comments about the Town Lodge Hotel in Upper Hill, Nairobi, Kenya. I have been staying at this hotel for 5 years. It has many wonderful attributes. It offers an outstanding free breakfast. It is well located to other parts of the city. It shares beautiful garden spaces and several excellent restaurants with the Fairview Hotel. The staff are uniformly friendly, which is a characteristic of most Kenyans. The room rates are quite reasonable. The layout and furnishing of the rooms is comfortable. However, I have encountered one major problem. I have traveled extensively around the world and visited about 35 countries. The internet service at Travel Lodge is the worst that I have found anywhere. The internet connection drops every 15 minutes. I mean that literally. I lose the internet connection at least once every 15 minutes. When that happens, I must “troubleshoot” the problem – which means using software to reset my computer’s network adapter. Then, I must go to the Town Lodge home page and log in again. Then, I must close and reopen any applications I have been using that rely on the internet. Every time this has happened, for five years, I have called the hotel’s IT department. They generally are quite responsive. They have given me a series of unconvincing explanations for the problem. Sometimes, they have come to my room and puttered around with my computer in an effort to correct the problem. With no effect. Most recently, I received an explanation from an IT person that made sense. Each computer anywhere in the hotel receives its internet signal from a limited number of “hot spots”. If a computer is not located close enough to a hot spot it receives a weak signal or no signal at all. The solution is to place a larger number of hot spots emitting stronger signals throughout the hotel. I do not know the distribution of the hot spots around the hotel, but I can say that I have stayed in 5-6 rooms scattered throughout the hotel. And I have had the same problem in all of them. I should also mention that, when I go to my office at a local university, I enjoy a steady, strong, and uninterrupted internet signal. It is possible to enjoy an robust, reliable internet connection in Kenya. To sum up …. 1. The weak, intermittent internet signal at the Town Lodge makes any meaningful internet communication or research impossible. 2. The Town Lodge management knows about this problem. 3. The Town Lodge management has no intention of doing anything about the problem. By the way, I continue to stay at the Town Lodge because of the other benefits and because my sponsor has chosen it.
Read more
Date of stay: May 2019
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 17 May 2019
Thank you for staying with us and we are so glad that you had a great stay and thank you for your comments! We look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JayBirdinFlight wrote a review Apr 2019
Addis Ababa, Ethiopia49 contributions51 helpful votes
Love the Town Lodge. Good sized rooms and you get to access all the restaurants and fitness center for the more upscale Fairview Hotel. One of the best values in town and some of the nicest staff you’ll find in Kenya. Would fix a few things to improve. Office chairs in rooms need a serious upgrade. Just not comfortable to sit in for more than an hour. At restaurants, mosquitos are a major nuisance. Can’t enjoy a meal without being devoured. While I love the garden areas around the pool and such, they need to spray to reduce the mosquitos. Would be also a big improvement if they could eliminate smoking throughout the hotel and restaurants.
Read more
Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 23 Apr 2019
Thank you for staying with us and for the constructive and wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arnab M wrote a review Mar 2019
Kolkata (Calcutta), India236 contributions17 helpful votes
+1
Very good place and the staff is very friendly and helping too. options for breakfast are good too.. Loved my stay and will be back again. Tip.. Try to get a room on the lower floors since there is no lift.
Read more
Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from The_CLHG_Team, Public Relations Manager at Town Lodge Upper Hill Nairobi
Responded 15 Apr 2019
Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$93 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country hotel nairobi
FORMERLY KNOWN AS
Country Lodge
LOCATION
KenyaNairobiUpper Hill Estate
NUMBER OF ROOMS
84
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Town Lodge Upper Hill Nairobi
Which popular attractions are close to Town Lodge Upper Hill Nairobi?
Nearby attractions include Nairobi Gallery (1.0 km), All Saints Cathedral (0.5 km), and Nairobi Gallery (0.6 km).
What are some of the property amenities at Town Lodge Upper Hill Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Town Lodge Upper Hill Nairobi?
Guests can enjoy free breakfast, a poolside bar, and a snack bar during their stay.
Is parking available at Town Lodge Upper Hill Nairobi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Town Lodge Upper Hill Nairobi?
Conveniently located restaurants include Sikia Fine Dining Restaurant, Baraka Restaurant, and Flame Tree Restaurant.
Are there opportunities to exercise at Town Lodge Upper Hill Nairobi?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does Town Lodge Upper Hill Nairobi have airport transportation?
Yes, Town Lodge Upper Hill Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Town Lodge Upper Hill Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does Town Lodge Upper Hill Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Town Lodge Upper Hill Nairobi?
The staff speaks multiple languages, including English, French, and Swahili.