I was supprised to see a new Yaya. I was lucky to find availability in the luxury rooms and compared to my last visit, this was something else..in a very positive way. The decor is stunning and as usual the staff are amazing. Tom at the desk took great care of my requests. Thank you and i will return.
This wonderful place was recommended to me by a friend who had previously stayed there. From the moment one arrives, one feels safe; the security checks at the gate are both pleasant and comprehensive. In my few years of travel, the rooms are the most spacious I've seen. This position benefited me because it was close to the mall; I could practically walk into the mall without leaving the doors!!! how inconvenient The staff was so friendly and supportive that I was always greeted with smiles in the hallways. The hotel has everything a business traveler needs: excellent wifi, a great location for fast meetings, and it's just 5 kilometers from the CBD. If you enjoy swimming, this location has an Olympic-sized pool!! I'll definitely be back!! Thank you to the entire Yaya team.
When one arrives at Yaya Towers in the middle of the night, the security guards ask for her passport while still in the car outside of the gate. A complete stranger - middle of the night - on the street - doesn't let you in unless you present your most important doc... Right after that, the receptionist who took me to the room kindly informed me, that it is very loud during the day because of the ongoing construction work... From 10 am to 1 pm and then from 2 pm to 4 pm. An entire day. No words. Of course no mention of this during the booking process. The apartment was clean and well maintained although not what was shown in the pictures. It was furnished old while the rooms were presented as modern, after renovation. I suspect that they have two types and only promote one of them while the rest is being slowly upgraded. It's located well and secure, to the point of exaggeration. The gym is fine. Not much equipment but at least very few people show up so it's usually all yours.…
Brilliant hotel/apartments. Extremely friendly staff in a safe environment managed 24 hours a day. Spacious facilities with communal fitness suite and pool. Next to the Yaya centre which offers food, drinks and shopping. Good location within Nairobi with access to all sites around the city via Uber/Bolt.
The major drawback to this property are the very obvious limitations to enjoying because of major construction. We were not made aware upon check in of the major construction inhibititing the enjoyment of the pool, restaurant and even my 3bedroom room could nit be inhabited After 9am. The staff is first class!
I stayed at Yaya from about a year and i simply want to go back again. The staff are warm and always helpful. It is clean and with very good security protocols. Convenient since the Yaya Center is right there and it is somehow central to different parts of Nairobi. Car parking management is well organized and quite accessible to the reception. Spacious play grounds and gym are big pluses under Covid-19 time, you can still exercise safely. One concern was the lift issue, but it seems fixed and in full operation now. They have ongoing modernization exercise taking place floor by floor but the new units look stunning. I look forward to returning in a few weeks.
Without doubt one of the favorite hotels in town I stayed during our family stay in Kenya. Me and family are greeted and warmly welcomed by the staff. The staff was extremely friendly, and professional staff and eager and happy to help in all question and help we need during our stay at their hotel and apartment.
My family stayed at Yaya apartments for about a month and were very impressed with the calibre of staff - professional and responsive. Top notch security. A pleasant surprise and will stay there again. Kevin.
The level of service far superceded expectations. The facility was very clean despite on going renovations which is commendable. Further the cleaning services offered were exceptional and spotless. Other support services like ability to order different options of meals were excellent
Excellent service And easy Check in and check out. Everybody a really nice and professional. By the way It’s really clean quiet. Best location next mall. Grocery store and restaurant. Actually they have outdoor pool for the kids.
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