Bidwood Suite Hotel

Bidwood Suite Hotel

11 Karuna Road Junction of Lower Kabete, Westlands, Nairobi 00300 Kenya
Traveller (74)
Room & Suite (19)
Bidwood Suite Hotel
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₹11,213
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₹11,213
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#46 of 244 hotels in Nairobi
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Our rooms are designed to delight whether on business or leisure. The rooms are finished with cool coral stone, panels of dark wood and walls of light espresso and almond. This mix of subtle tones and textures, coupled with the zoned ambient lighting, brings you a calm environment with all the modern amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bowling
Evening entertainment
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Hindi, Swahili, Urdu

Location

11 Karuna Road Junction of Lower Kabete, Westlands, Nairobi 00300 Kenya
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Jomo Kenyatta Intl Airport
15.8 km
See all flights
Wilson Airport
222Reviews7Q+A39Room tips
Traveller rating
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  • 4
  • 1
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Detailed Reviews
Directors PA wrote a review Aug 2022
Nairobi, Kenya69 contributions65 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Being a frequent visitor, We were there on Saturday, a team of 8 pax for breakfast.

There was an excellent buffet breakfast which is one of the best and very affordable. The quality was excellent and one of the most delicious meals were served: different varieties of bites and main, different vegetarian options with special types of eggs: omelettes, Spanish etc being made on personal basis.

We were very well served by Caroline and her colleagues and the great leadership of the manager: Mr. Raj and the entire team.

Keep it up and indeed, always one of the Best places.
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Date of stay: August 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bidwood Suites Hotel, General Manager at Bidwood Suite Hotel
Responded 2 May 2023
Dear Directors PA, Thank you for choosing Bidwood Suite Hotel. We are happy with your positive feedback and look forward to exceeding your expectations on your next visit. We look forward to welcoming you back to the hotel. Best Regards, Zadock Malika
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bipin S wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
This is my second stay at Bidwood Suite of more than a week on each occasion, when we hired the twin room executive suite. The hotel is impeccable to say the least....very clean spacious rooms, beddings changed everyday, very courteous staff , excellent breakfast with different varieties everyday, and sumptuous dishes on the a la carte menu in the Ventana restaurant. We used the conference facilities downstairs for a small wedding function which was laid out perfectly at short notice. The spa and salon facilities upstairs are noteworthy. Overall the management was very helpful for even our smallest needs. The location is ideal and I shall definitely be staying here on my next trip to Nairobi
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BidwoodSuitesGM, General Manager at Bidwood Suite Hotel
Responded 10 Feb 2020
Dear Mr Bipin S, Thank you for your lovely review. Your comments will be passed on to the entire team. We are delighted that the "Bidwood Experience "was to your liking and assure you of the same service on your next stay with us. Repeat clients tell us we are on the right track. We look forward to hosting you again. Aally Valli - GM
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CarinaSkauenborg wrote a review Oct 2021
Odense, Denmark7 contributions2 helpful votes
5.0 of 5 bubbles
We stayed at the hotel for 13 nights and had a wonderful time.

We stayed in the two bedroom suite and it was very nice, comfortable beds and awesome showers. Fridge and kitchen amenities makes it very easy to cook your own food. Hotel is close to both Westgate and Sarit, which makes it easy to buy food and other stuff you need. You can also get covid tested at Sarit Centre (Gertrude’s Children’s Hospital, which is required to travel out of Kenya). The pool is also nice.

Breakfast was great and the food at the restaurant is amazing. Staff is welcoming and very helpful, whether it’s at the reception, the restaurant, the pool, the driver or cleaning personnel.

We had a late flight and they let us check out later in the day and they helped print covid tests and boarding pas for the travel back home.

Would absolutely recommend Bidwood Suites if you’re staying in Nairobi.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, General Manager at Bidwood Suite Hotel
Responded 11 Oct 2021
Dear Ms. Skauenborg, Greetings Thank you for choosing Bidwood Suites for your stay and thank for you taking the time to review us. We appreciate the glowing feedback. It was truly a great pleasure for us to host you and we are in awe to know that you were satisfied with our services. We are glad to know that our suites, restaurant, and location of hotel was ideal to you. Such positive response gives us the motivation to continue delivering outstanding experience for guests. Looking forward to hosting you again soon. Best wishes.
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Tembea2005 wrote a review Jan 2022
Dunstable, Massachusetts4 contributions
5.0 of 5 bubbles
I and my two daughters had a great experience. Great customer service, thanks to all the staff- Valentine, John, Jedidah, and many more that were readily available when called upon. The hotel rooms are exactly as described. We appreciated the air conditioning given the Nairobi heat in December and the views of beautiful Nairobi city from our balcony at night. We used the airport shuttle service- thanks to Mr. John- and they also recommend COVID testing services in preparation for travel.
Breakfast buffet was included with our stay, and the restaurant was open with a variety of menu options for purchase throughout the day and at night.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, General Manager at Bidwood Suite Hotel
Responded 10 Jan 2022
Dear Guest, Greetings Thank you for taking the time to review us. It was an honor and pleasure for us to host you all. We are glad to know that you were satisfied with our services. We look forward to hosting you again when you visit Nairobi. Best wishes
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r.shah7 wrote a review Feb 2020
15 contributions
5.0 of 5 bubbles
Without a doubt, the best place to stay in Nairobi - a 5 star hotel!

This was the second time we stayed at Bidwood Suites within 3 years and it once again felt like home. Upon arrival we were warmly welcomed by the staff and general manager. We stayed in the Executive Suites, which are very comfortable, spacious and beautifully designed. The staff are incredibly nice and always there when needed.

In addition, the Ventana restaurant is one the best food places in Nairobi - must visit! The chefs did a fantastic job by providing us with various mouth watering dishes - simply A1! The Ventana restaurant is also open 24/7 which inlcudes room service (great flexibility).

Furthermore, Bidwood Suites also offer the following services on its top floor: spa, pedicure/manicure, facial, hair cuts, various body massages options (highly recommended) and loads of other treatments.

Overall, a very secure and safe hotel. The location is brilliant as its close by to the malls and other popular places.

A big thank you to the owners, managers and staff for making this a memorable trip for all of us. Looking forward to next time! :)
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Pool view on the second floor - great views and a nice gentle breeze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BidwoodSuitesGM, General Manager at Bidwood Suite Hotel
Responded 10 Feb 2020
Dear R Shah, Thank you for your wonderful review and the maximum rating. We are delighted that you are a repeat guest and once again enjoyed the quality of our rooms, the restaurant, spa and service standards. The 2 bedroom Executive suite you stayed in is indeed an excellent choice for large groups. We look forward to hosting you again and offering you an even better experience. Karibu Tena! Aally Valli - GM
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Amar S wrote a review Feb 2020
London, United Kingdom9 contributions19 helpful votes
5.0 of 5 bubbles
This was my second visit to Bidwood for a family wedding. The suite is very spacious, comfortable and clean. The service we received from the start or the trip to the end was amazing, always going out of their way to help.

Breakfast was very tasty as was the restaurant which served food 24/7!

As our return flight home was late they also extended our check in by a few hours which was extremely good of them.

Will not be staying anywhere else than bidwood, great location, great rooms and even better service.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BidwoodSuitesGM, General Manager at Bidwood Suite Hotel
Responded 10 Feb 2020
Dear Guest, Thank you for taking the time to offer us your feedback. Your gracious comments are truly appreciated and will motivate the team to continue the good work. As an independent boutique hotel we strive to offer a personalised experience - something that is difficult to achieve in a "generic chain hotel" We look forward to hosting you on your next trip to Nairobi. Aally Valli - GM
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screenwithnoname wrote a review Jan 2020
Madrid, Spain34 contributions10 helpful votes
5.0 of 5 bubbles
Every time I come back to Nairobi for the last 5 years I come to Bidwoods. It feels like home. There is no better hotel in price, cleanliness and (non robotic) friendliness :-). Aly the manager and his team Collins, Joseph, Michael, Esther, Valentina, Eric and the rest of the staff and restuarant are relaxed, effcient and very natural in the friendliness. They also have a Spa in the top floor with the best views while they sooth or improve your body and looks after coming back from safari! Sarit and Westgate Centres close by. Sarit Centre 5 min walk.Swimming pool I have not tried yet. The food at the restaurant with terrace or through room service is well done and nicely presented. The suites make honour to the hotel´s name. Spectacular. come back without hesitation. Cheers and keep it up.

;-) The only thing I dislike is not being able to come more often to Kenya and visit your parks and nature conservancies and Nairobi so that I can also stay a bit longer at Bidwoods.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The suites are fabulous !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BidwoodSuitesGM, General Manager at Bidwood Suite Hotel
Responded 16 Jan 2020
Dear Guest, Thank you for your gracious review and indeed for the maximum rating. We are delighted you enjoyed your stay with us. The staff will be given your feedback. The fact that you mentioned "the non robotic friendliness"is especially gratifying. As an independent boutique hotel we do try to provide a home away from home experience, which is difficult to recreate in the era of generic brand hotels. We look forward to your next visit. Aally Valli - GM
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JM_016 wrote a review Apr 2024
London, United Kingdom55 contributions8 helpful votes
4.0 of 5 bubbles
I really enjoyed my stay at Bidwood. My room was a decent size and had all the amenities. The breakfast was nice but slightly limited. The staff were very friendly and helpful.
The downsides would be that the pool was unfortunately closed when I was there, the shower wasn't the best and they would have wanted me to pay 40 USD for a taxi arranged by the hotel to another location whereas Bolt only cost me £3.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sanjiv s wrote a review 18 May
4 contributions
4.0 of 5 bubbles
Lovely hotel. Very good service and friendly staff. Ventana bar/ restaurant was great. Management was very helpful. They offer airport transfers as well as local rides for a reasonable fee. Close to Sarit center and Westgate shopping malls. We stayed there twice in may’24.
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Date of stay: May 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HarpalPunia wrote a review Feb 2022
London, United Kingdom2 contributions3 helpful votes
5.0 of 5 bubbles
My wife and I stayed at this hotel for 3 weeks in January whilst we were on a charity mission to build ICT Labs for schools in Kenya.

We encountered great service and food was excellent. Breakfast buffet, included in our stay, was a great way to start the day and the fact that we could take-away lunch with us was an added bonus.

This is a great hotel and all the staff were wonderful, couldn't do enough for us and Phillip in the bar/restaurant was just fabulous. The rooms are spacious and top-notch in every imaginable way - home away from home.
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Date of stay: January 2022
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The hotel being on a hill, all floors offer great views of the City at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zadock Malika, General Manager at Bidwood Suite Hotel
Responded 19 May 2022
Thank you for choosing Bidwood Suite Hotel for your stay. It was a pleasure for us to host you and we appreciate your feedback. We look forward to hosting you back at the hotel. Best Regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from ManishMax
Nairobi, Kenya340 contributions233 helpful votes
Hi. chk with the hotel on airport pick up. call  +254737555999. The embassy is only 4.6 km from hotel n 15 min drive if not going at rush hour.
Answer from Centh L
Stockholm, Sweden3,268 contributions303 helpful votes
Clean, super great staff. Good restaurant. I would go again
Doug I asked a question Apr 2016
Rusk, Texas, United States62 contributions12 helpful votes
I would be very interested to hear from past guests as to their feeling of security while staying at Bidwood.
Answer from Dev1185
Johannesburg, South Africa
Very safe place and I felt secure at all times. Practical tips when you travel should be followed : use the safes provided and close the windows as other travellers have said...more as a precaution if anything
Sarath W asked a question Mar 2016
Wattala, Sri Lanka
How far are you from the airport Sarath
Answer from Aurif B
41 contributions13 helpful votes
It's a 30 minute ride by taxi. About 20 km
zakharia56 wrote a tip Jan 2024
Northwood, United Kingdom13 contributions11 helpful votes
3.0 of 5 bubbles
"MAY BE BRING YOUR OWN TIOLETRIES"
Read full review
Zilvatus wrote a tip Apr 2022
Espoo, Finland73 contributions55 helpful votes
4.0 of 5 bubbles
"Try the swimming pool!"
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HarpalPunia wrote a tip Feb 2022
London, United Kingdom2 contributions3 helpful votes
5.0 of 5 bubbles
"The hotel being on a hill, all floors offer great views of the City at night."
Read full review
r.shah7 wrote a tip Feb 2020
15 contributions
5.0 of 5 bubbles
"Pool view on the second floor - great views and a nice gentle breeze"
Read full review
screenwithnoname wrote a tip Jan 2020
Madrid, Spain34 contributions10 helpful votes
5.0 of 5 bubbles
"The suites are fabulous !"
Read full review
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
₹9,967 - ₹13,289 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BIDWOOD SUITE HOTEL (Nairobi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Bidwood Suite Hotel
Which popular attractions are close to Bidwood Suite Hotel?
Nearby attractions include Westgate Shopping Mall (0.3 km), Freeing Kenya (0.5 km), and Sarit (0.3 km).
What are some of the property amenities at Bidwood Suite Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Bidwood Suite Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Bidwood Suite Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bidwood Suite Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bidwood Suite Hotel?
Conveniently located restaurants include MeSo - Modern Asian Izakaya, Bambino Latin Italian Kitchen, and Mercado - Mexican Kitchen & Bar.
Are there opportunities to exercise at Bidwood Suite Hotel?
Yes, guests have access to a pool during their stay.
Does Bidwood Suite Hotel have airport transportation?
Yes, Bidwood Suite Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bidwood Suite Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bidwood Suite Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bidwood Suite Hotel?
The staff speaks multiple languages, including English, Hindi, Swahili, and Urdu.
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