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Off Thika Road Ruaraka, Nairobi 00618 Kenya
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About

#166 of 435 Specialty lodging in Nairobi
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Babysitting
Paid public parking nearby
Car park
Wifi
Pool / beach towels
Swimming pool toys
Adult pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Rooftop bar
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
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Room types
Pool view
Suites
Good to know
Languages Spoken
English, French, Afrikaans
12Reviews1Q+A1Room tip
Traveller rating
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Most Recent
Abdi K wrote a review Oct 2021
1 contribution
Took my son for a swim and immediately after paying we were informed that we as the parents can’t accompany our son poolside. he is quite afraid of being around strangers and wanted one of the parent next to him. We were forced to pay extra just to sit next to him. PATHETIC
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ela wrote a review Mar 2021
1 contribution
Pathetic swimming pool area customer service. Tell your freaking employees to make it clear of what is allowed and what is not allowed BEFORE payment is done! It will save us both our time and energy!!!!!
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mercy wrote a review Oct 2020
Lavington, Kenya2 contributions
Part of your swimming description online should read all your swimming rules including your"no swimming with bikini"but your guy at the pool is so arrogant to say the list. Is it a must I hire a swimming costume? Isn't a swimming costume a personal item?
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueSprings hotelthikard, Marketing at Blue Springs Hotel
Responded 22 Nov 2020
Sorry for what happened, we have already made adjustments on our swimming rules to accommodate personal swimming costumes. it won't happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth wrote a review Jul 2020
1 contribution
The location is good but once you there everything else is terrible improve on your service skills ...there is a lot of delay and the staffs there are just speaking in vernacular ...would recommend anyone to visit ..it's so unfortunate
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueSprings hotelthikard, Marketing at Blue Springs Hotel
Responded 22 Nov 2020
Sorry for what happened, i can assure you there is a noticeable improvement on service delivery and customer relationship. you won't be disappointed again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ti M wrote a review Feb 2020
19 contributions6 helpful votes
Compared to what is displayed on its homepage, this hotel and its rooms have nothing to do with it. Shabby,sub-standard rooms and bathrooms, a loud night club on the hotel compound and poor WiFi. Just don't go.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Simba Nairobi wrote a review Dec 2019
Nairobi, Kenya2 contributions
This hotel is poorly managed, does not respect customers, has bad manners, is greedy, and is a gathering place for women with a questionable reputation. Recent refurbishment improved the appearance of the hotel, but not its real nature.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tonny wrote a review Nov 2019
1 contribution
Good location. Everything else is horrible . Old furniture, dull rooms, dirty pillow cases. Substandard bed linen. Just was below my expectations despite it beeing strategically located off superhighway
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ross B wrote a review Oct 2019
3 contributions
Second time staying here, not much changed. Very slow service, rooms were very poor, exposed electric wires, dampness, rusty window frames and broken windows. Rude duty manager and was even asked for money by staff.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karari Kariuki wrote a review Apr 2018
Nairobi, Kenya88 contributions14 helpful votes
I have only been to the back side of this hotel. First of, there are 2 churches just near the rooms...you wouldn't want to be asleep when they start on Sunday. At the gym, they charge 500/day which is quite unfortunate since it's not worth it at all...not even close. I have been to others that charge way less and offer much more. My biggest issue then is the swimming pool. The guys charged with cleaning are sloppy. Last time I was there, the scum in the pool was just too much I had to leave, despite having paid. A lot of improvement has to be done on their part.
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Date of stay: February 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Godfrey K wrote a review Dec 2017
Nairobi, Kenya10 contributions7 helpful votes
First time having to spend several nights in Nairobi on business. Found this hotel through an online search. It's not exactly a resort, but is great for those looking for a place to sleep while on business. Lots of local people visit the restaurant in the evenings so plenty of company during dinner. However, the management needs to take care of the "little" things such as a broken bulb here and there, chinks in the plaster, and a fresh coat of paint where necessary. The seemingly small things can have a big impact on the overall visitor experience. The hotel reception is hidden at the back and needs greater visibility.
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Date of stay: December 2017
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BLUE SPRINGS HOTEL (Nairobi) - Lodge Reviews & Photos - Tripadvisor

Frequently Asked Questions about Blue Springs Hotel
Which popular attractions are close to Blue Springs Hotel?
Nearby attractions include Hepa Escape Rooms (0.4 km), TRM - Thika Road Mall (0.4 km), and Funscapes Hub (0.5 km).
What are some of the property amenities at Blue Springs Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Blue Springs Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Blue Springs Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Blue Springs Hotel?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Blue Springs Hotel?
Conveniently located restaurants include Persia Resto Pub & Sheesha Lounge, Mambo Italia Garden City, and The Garage Bar & Grill.
Are there opportunities to exercise at Blue Springs Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Blue Springs Hotel have an airport shuttle?
Yes, Blue Springs Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Blue Springs Hotel have airport transportation?
Yes, Blue Springs Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Springs Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Springs Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.