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    The Heron Portico

    Milimani Road, Nairobi, Kenya
    011 254 20 2720740
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    24/12/2017 25/12/2017
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     5 people are viewing this hotel
    US$ 103
    US$ 103
    US$ 102
    Traveller (196)
    Room & Suite (54)
    Dining (21)
    Overview
    • Excellent50%
    • Very good38%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Heron Portico
    Special Price: Year end special offer
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (534)
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    91 - 95 of 499 reviews

    Reviewed 27 April 2017

    This is an excellent hotel for business trips, or any other reason for that matter. The service is excellent, the rooms are good and there is a gym and pool for when you need to step away from work and relax. Watch out for Festus...More

    1  Thank CateA69
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you very much for your kind words. It is good to know that we have lived up to your expectations, also heartening to learn that you enjoyed your stay, while you were with us. I will convey to the colleagues in housekeeping...More

    Reviewed 26 April 2017

    I stayed at this hoel in March where my company held large training sessions for over 100 people each day for three days. The staff at the Heron Portico, couldnt be more helpful and accommodating. They provided everything for our needs and were very flexible...More

    1  Thank Fif1304
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking time to write down the review and sharing it with fellow travellers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and...More

    Reviewed 19 April 2017

    Festus Sitati serves the best omelette . Such a wonderful chef!!!. Great customer service, hotel is so clean and spotless. Breakfast is amazing! Would definitely want to come back again. The best in Nairobi.More

    2  Thank Rachael N
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 April 2017

    Dear Guest, Thank you for staying at The Heron Portico and for sharing feedback of your stay on TripAdvisor. We are delighted that you had an enjoyable stay and that our service and facilities exceeded your expectations. Thank you for your compliments for our restaurants...More

    Reviewed 16 April 2017

    Very friendly and helpful staff who had helped solve my problem of my taxi receipt issue. I forgot to ask the taxi receipt for my reimbursement use. Once I told them the problem by Email after I left the country, they immediately made it and...More

    1  Thank Chen L
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 April 2017

    Dear Guest, Thank you for posting your review regarding your stay at The Heron Portico. Its our duty to ensure that guest requests on email are reverted in timely manner. I am glad to note that we were able to make your stay comfortable. We...More

    Reviewed 14 April 2017

    we stayed last night at The Heron Portico (suite 2301 overlooking pool)...it is an oasis in a bustling city...all the Team (hate the word "staff", isn't that an infection?) are so fantastic - kind, soft spoken, fully present, gracious, and authentic...every time a Team member...More

    1  Thank marcovianman
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 April 2017

    Dear Guest, Thank you for taking the time to share your wonderful feedback about The Heron Portico. We are extremely delighted to have you as an “ambassador” for The Heron Portico. It is indeed a true pleasure to read that you had a wonderful time...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 85 - US$ 140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Nairobi
    • #8 Best Value Hotel in Nairobi
    • #12 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Hotwire, getaroom.com, Orbitz, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Heron Hotel Nairobi
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    Traveller (196)
    Room & Suite (54)
    Dining (21)
    Pool & Beach (8)
    Hotel & Grounds (123)
    Bathroom (12)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 169 hotels in Nairobi
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    Ask a question
    Questions & Answers
    BobJohnston4561454
    1 July 2017|
    AnswerShow all 7 answers
    Response from Matthew Q | Reviewed this property |
    Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
    1
    Vote
    NatashaElkington
    27 May 2017|
    Answer
    Response from stefano s | Reviewed this property |
    I would say no.
    0
    Votes
    Google Translation
    Kriti G
    8 May 2017|
    AnswerShow all 6 answers
    Response from Kafula M | Reviewed this property |
    Shillings 2,000 get an official Taxi
    0
    Votes
    Room Tips
    "choose a room away from the street for a quieter nights sleep and check air con is working"
    Read review
    "Take a yard side rooms or apartments."
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    "I've stayed in various rooms and have enjoyed my stay in any of the rooms."
    Read review
    "Rooms on top floors"
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