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The Heron Portico

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Traveller (262)
Room & Suite (81)
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Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
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Reviews (635)
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5
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327
206
47
15
5
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All reviewsfront office managerexcellent hotelbusiness tripquiet areanice pooldouble roombreakfast was includedbusiness centergift shopswimming poolcouple of nightsenjoyed my staymain restaurantconference facilitiesindian foodhome away from homeshort stay
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71 - 75 of 600 reviews
Reviewed 27 February 2018 via mobile

When at the Portico, you must indulge on the breakfast. Great service, cute garden to sit in and friendly staff. Fruits, juices, omelets, pancakes, you name it, Festus fixes. Always good experiences at the breakfast!! And must try when in Kenya, is mango and passionfruit....More

1  Thank Kaya C
Response from NEERAJ K, General Manager at The Heron PorticoResponded 28 February 2018

Dear Kaya, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, NEERAJ...More

Reviewed 26 February 2018

The place is top notch... very delicious tasty food by chef F.Sitati food served well... service is one in a million very caring and informative, makes you feel right at home... wonderful feeling and excellent service by L. Moses and Wesley... The ambivalence is very...More

1  Thank ailmurasa
Response from NEERAJ K, General Manager at The Heron PorticoResponded 27 February 2018

Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More

Reviewed 25 February 2018

Great Omelette Fresh ingredients Just what you want to start the day with a hearty breakfast!! Made with great passion by Chef Sitati Well done that man 10 out of 10 score from me You can cook eggs Senor!!

1  Thank greg708
Response from NEERAJ K, General Manager at The Heron PorticoResponded 26 February 2018

Dear Mr.Greg, Thank you for your positive comments. We are glad that the team "Sitati" made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Reviewed 14 February 2018 via mobile

A warm welcome by William and Alex, a very comfortable nights sleep, and a really great breakfast with yummy pancakes cooked by chef Festus! Wonderful! 😋 There is nice looking pool but we didn’t try it out as we arrived late in the evening and...More

1  Thank Lisa G
Response from NEERAJ K, General Manager at The Heron PorticoResponded 15 February 2018

Dear Ms.Lisa, Thank you for your positive comments. We are glad that the team 'Alex,William,Festus' made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Reviewed 14 February 2018 via mobile

I have stayed at this hotel over the years , and seen the fantastic renovation take place. A large undertaking ! The " vibe" from the moment I entered was wonderful. As if they were waiting all day for me! Friendly , welcoming and sincere....More

1  Thank JoAnne T
Response from NEERAJ K, General Manager at The Heron PorticoResponded 15 February 2018

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 70 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 70 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (262)
Room & Suite (81)
Dining (30)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
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BobJohnston4561454
1 July 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
27 May 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
8 May 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
Room Tips
"choose the best view-swimming pool side"
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"block C facing back yard is the best"
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"best banquet room Makutano big room and well equipped"
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"floor 5th facing pool"
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