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5/11/2017 6/11/2017
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    The Heron Portico

    Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
    011 254 20 2720740
    Hotel website
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    Lowest prices for your stay
    5/11/2017 6/11/2017
     3 people are viewing this hotel
    US$ 136
    US$ 127
    SAVE US$ 9
    US$ 136
    US$ 128
    SAVE US$ 8
    US$ 136
    US$ 128
    SAVE US$ 8
    Traveller (195)
    Room & Suite (54)
    Dining (21)
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    Overview
    • Excellent49%
    • Very good38%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Reviews (519)
    There are newer reviews for The Heron Portico
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    61 - 65 of 484 reviews

    Reviewed 21 May 2017 via mobile

    A good staying at Heron. Just a couple of days to realize the accurate hygiene and the nice food set up standards. On the other hand forget about wi-fi (but you can connect laptop to the lab cable). Here you shall enjoy good staff service....More

    Thank stefano s
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, We wholeheartedly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are happy to know that you had pacifying stay at our property. We are pleased to know that you liked our well appointed rooms, cleanliness...More

    Reviewed 21 May 2017 via mobile

    We are thoroughly satisfied with the services of the hotel Rooms are comfortable Mdalasini service is very outstanding with good food Fred Burare helps you every minute, Ocholla provides very good room serviceMore

    Thank Mustafe A
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking time to write down the review and sharing it with fellow travellers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and...More

    Reviewed 20 May 2017

    The place is clean, it's located along one of the safest roads in Nairobi and probably even Kenya. Numerous embassies along this road. However, though they promise wifi, I find myself having to head down to the lobby or restaurant to stay connected to it....More

    Thank Ding H
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking the time to share your wonderful feedback about The Heron Portico. We would like to bring to your notice that your valuable comments and suggestions are always treasured as they always motivate us to perform better and improve. We...More

    Reviewed 16 May 2017

    This is a good option in Nairobi. I wish I could have given it a 5 but there were some real inconsistencies. We stayed for two weeks on business. The hotel offers foreign exchange but would constantly say they had no money to change. With...More

    Thank Cliffsideinn
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for sharing a review of your stay on TripAdvisor. We are pleased to receive your feedback and to note that you enjoyed the location, the ambience of the hotel and delicious food served at our outlets. We would like to bring...More

    Reviewed 16 May 2017

    I showed up having prepaid for 5 nights, and was told I had a reservation for only one, and then they charged me for that night. On top of that the accommodations were pretty basic, the phone was extremely scratchy and difficult to hear through,...More

    Thank pagepsb
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for sharing feedback of your stay on TripAdvisor. At the outset please accept my sincere apologies for the inconvenience caused to you. I fully empathize with the situation you mentioned and I am truly sorry to have let you down. While...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 86 - US$ 148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Nairobi
    • #10 Best Value Hotel in Nairobi
    • #12 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Booking.com, Agoda, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Heron Hotel Nairobi
    Add Photo Photos
    Traveller (195)
    Room & Suite (54)
    Dining (21)
    Pool & Beach (8)
    Hotel & Grounds (123)
    Bathroom (11)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    BobJohnston4561454
    1 July 2017|
    AnswerShow all 7 answers
    Response from Matthew Q | Reviewed this property |
    Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
    1
    Vote
    NatashaElkington
    27 May 2017|
    Answer
    Response from stefano s | Reviewed this property |
    I would say no.
    0
    Votes
    Google Translation
    Kriti G
    8 May 2017|
    AnswerShow all 6 answers
    Response from Kafula M | Reviewed this property |
    Shillings 2,000 get an official Taxi
    0
    Votes
    Room Tips
    "Rooms on top floors"
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    "Higher floors have better views of the surrounding"
    Read review
    "The conference room, Iliki, has a wonderful view of the pool."
    Read review
    "Check if the windows close properly"
    Read review
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