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Jakaya Kikwete Road Opposite Provincial Police Headquarters, Nairobi 00100 Kenya
Lowest prices for your stay
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$104
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (411)
Room & Suite (87)
Dining (63)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Heron Portico, Nairobi
Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
25Restaurantswithin 1 km
3Attractionswithin 1 km
1222Reviews12Q+A100Room tips
Traveller rating
  • 822
  • 294
  • 66
  • 26
  • 14
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Popular mentions
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Most Recent
Azhar K wrote a review 2 Aug
Watamu, Kenya5 contributions1 helpful vote
All hotel establishments were badly hit by the pandemic However the Heron Hotel under the management of the Able and Gregarious David Mwaniki is breathing new life into this beautiful hotel Caesar in reception and Fridah too have made our stay most comfortable and enjoyable From the Rooms to the Big spread at the Breakfast Buffet where Linda commands the service for smooth running We were amazed to be sincere
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hausserini wrote a review Jul 2022
Salt Lake City, Utah17 contributions5 helpful votes
+1
I stayed here as the starting point for my G-Adventures tour. It is a friendly and comfortable place and the staff was extremely helpful. My bags were lost on the flight over, but the Heron collected and kept them while I went in safari, which was greatly appreciated. The breakfast buffet is good and offers a variety of options for local and cosmopolitan tastes. The business center had several essential items that I needed to purchase while my bags were delayed. The security at the hotel is tremendous and I never felt unsafe. Pool is large and spacious. Located only 5-10 mins ( with Nairobi traffic) from the Central Business District. Try a Dawa Tea at the coffee shop—made from scratch!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex O wrote a review Jul 2022
Kajiado, Kenya12 contributions1 helpful vote
The hotel offers delicious meals. The staff are outstanding and have good knowledge of their job. The rooms are very spacious especially the club rooms. The gym is well equiped and pool is large and clean . The security guards are friendly. Thank you Sir David Mwaniki for inviting us to have both Lunch and Breakfast at this grandeur Hotel .
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hugh M wrote a review Jul 2022
Los Angeles, California1 contribution
Big room, pool, nice gym, walk to Central Business district and arboretum. Wonderful staff. Buffet Breakfast was great. Shower head above my over 6 foot head (hardly ever find that). Will come back of I get the chance.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carolyn W wrote a review Jul 2022
1 contribution
Pros: spacious rooms, staff is excellent, very helpful, friendly and responsive, good service at restaurant. Security was good and I felt very safe. The hot water is a little tricky, and that was disappointing and frustrating after 23 hours of travel. I got there at 3am so there was no one available to help. The next day I let them know the shower was cold and someone came right away and tested it and showed me that first turn on the sink tap to get the hot water running, wait 3 minutes and then the shower was hot and glorious. It would be better if they told guests this when they checked in. Overall I would recommend it.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wilson m wrote a review May 2022
Nairobi, Kenya18 contributions
If you are looking for a place to chill out over the weekend, holiday or any day in Nairobi , Heron Hotel is the ideal place for you. The heated swimming pool, equipped gym and the serene environment will soothe you to your satisfaction. Thank you the GM Mr. Mwaniki for always leading the hotel staff to deliver their utmost excellence standards.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Ensure you swim in the hotel's heated pool, you'll definitely enjoy it
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Mwaniki, General Manager at The Heron Portico, Nairobi
Responded 22 May 2022
Dear Mr Wilson, Thank you for sparing your valuable time to post your review on TripAdvisor. The whole team is very delighted that you enjoyed your stay with us. Thank you for making our hotel your preferred home away from home. We look forward to hosting you again in the near future. Kind Regards David Mwaniki
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Ramsay M wrote a review May 2022
Fortrose, United Kingdom286 contributions145 helpful votes
Was delighted to know that I had been booked into the Heron Hotel again. The reception staff were welcoming, efficient and very helpful. Cases were delivered to the room quickly and the rooms are spacious and have good facilities including microwave cooker, fridge and kettle. The rooms are clean and comfortable. Breakfast in the hotel is excellent - plenty variety and the meals in the adjacent cafe are well prepared and presented. We left the hotel to spend three days in the Masai Mara but the hotel very kindly kept all the luggage we didn't need to take with us. On our return they were equally welcoming. We had an early flight to catch to Zimbabwe the following day. The Heron staff organised taxis for us - nothing is too much effort for them. Was good to be back.
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Mwaniki, General Manager at The Heron Portico, Nairobi
Responded 17 May 2022
Dear Sir, Thank you very much for the very positive and honest feedback on TripAdvisor. The whole team is humbled you enjoyed your stay with us and this has become a great source of motivation. We thank you for making our hotel your home away from home and look forward to hosting you again soon. Kind Regards David Mwaniki
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Abdikadir A wrote a review May 2022
1 contribution1 helpful vote
Nice hotel to stay. The staff are amazing. I attended a conference in the hotel. My room was vey well cleaned on a daily basis. Breakfast buffet is very tasty snd delicious. David and wedley are very helpful. Good hotel to stay. I will recommend it to my friends visiting Nairobi.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from David Mwaniki, General Manager at The Heron Portico, Nairobi
Responded 13 May 2022
Dear Guest, Thank you for the very positive review on TripAdvisor. The whole team is humbled you enjoyed your stay with us. This has become a great source of motivation. We look forward to hosting you again soon. Kind Regards David Mwaniki
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Hilda M wrote a review May 2022
Lavington, Kenya1 contribution
I visited this hotel for conference. The check-in process was very smooth. I was upgraded to a superior room which was spacious and clean. The hotel has got a heated swimming pool and gym. The buffet breakfast has a variety of dishes and its delicious and tasty. The staff of the hotel are proactive and dedicated,always there for the guest. Thank you David for the job well done. I shall return
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from David Mwaniki, General Manager at The Heron Portico, Nairobi
Responded 13 May 2022
Dear Guest, Thank you for the positive feedback on TripAdvisor. The team is very happy to learn that you enjoyed your stay with us and this has gone a long way as a source of motivation. We look forward to hosting you again soon. Kind Regards David Mwaniki
Read more
ROSELYN W wrote a review May 2022
1 contribution
Its the first time in the hotel ,the room was very spacious and it was very comfortable i really enjoyed the visit ..the worker there are very friendly,the conference room was wonderful as there was everything needed in place ,i look forward to comming back to this hotel ,the view is also great ,the swimming pool is heated and this place is near town.I really can't think of a better place than this one.Thank you to the hotel and those working in this place.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from David Mwaniki, General Manager at The Heron Portico, Nairobi
Responded 13 May 2022
Dear Guest, Thank you for the positive feedback and review on TripAdvisor. The team is very happy to learn that you enjoyed your stay with us. This has become a great source of motivation. We look forward to hosting you again at your home away from home. Kind Regards David Mwaniki
Read more
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PRICE RANGE
$71 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heron hotel nairobi
FORMERLY KNOWN AS
XO The Heron Hotel
LOCATION
KenyaNairobi
NUMBER OF ROOMS
108
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Frequently Asked Questions about The Heron Portico, Nairobi
Which popular attractions are close to The Heron Portico, Nairobi?
Nearby attractions include Nairobi Arboretum (1.2 km), Nairobi Gallery (1.2 km), and All Saints Cathedral (0.8 km).
What are some of the property amenities at The Heron Portico, Nairobi?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Heron Portico, Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Heron Portico, Nairobi?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Heron Portico, Nairobi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Heron Portico, Nairobi?
Conveniently located restaurants include Java House, Flame Tree Restaurant, and Pango Brasserie.
Are there opportunities to exercise at The Heron Portico, Nairobi?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Heron Portico, Nairobi have airport transportation?
Yes, The Heron Portico, Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Heron Portico, Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Heron Portico, Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.