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The Heron Portico

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#4 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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The Heron Portico
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423 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Lusaka, Zambia
Reviewed yesterday NEW

I spent a few days at this property. It would appear this property has been giving good service to the masses for a long time. However the service to this day is pleasant. The hotel was clean, the staff very friendly and helpful. The hotel is hard up for space but it was good enough to run a few lengths...

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Helpful?
Thank Kafula M
Hythe, United Kingdom
Reviewed 4 days ago NEW

Good location and amenities. Nice restaurant. A shame space does not allow for a garden area to sit in, but there's a good gym, spa facilities and a hairdresser. Would definitely recommend as value for money

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Helpful?
Thank marionmunge
perth
Reviewed 1 week ago

Good position to town center very comfortable room with kitchenette,lovely bathroom with plenty of hot water nice and clean.Staff very helpful and efficient Business center with help if needed.Lovely breakfast and view if outside..

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Thank PerthJill
Reviewed 1 week ago via mobile

Really clean, comfortable room and welcoming helpful staff. Definitely eat at the hotel restaurant which had fantastic food (the best I ate in Nairobi). I also had a sandwich in the cafe outside to hotel next to the car park which was overpriced and not as good. The spa is so lovely and I got a very good massage at...

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Thank RedOxford
Reviewed 1 week ago via mobile

Neat and homely hotel with junior suites with kitchenette and lounge area. Very friendly and attentive staff, especially Festus in the restaurant :) Located in a safe and calm area near the city center. Good gym with steam sauna and pool.

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Thank Maja T
Reviewed 1 week ago

I stayed at The heron Portico for 1 week and the service of the hotel made my stay very comfortable and safe. In general the staff and very efficient and Welcoming especially Festus Sitati who was making me Eggs Every morning and every day was a different thing. He likes to make his guests special and Feel like at home....

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Thank Loubna O
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I stayed at the heron portico for the workshop held this month for a period of 2days and enjoyed. Overall staff excellent Through out my stayed. I recommend the following staff who served me, fred .sitati milos.I will come back at the heron hotel

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Thank A TripAdvisor Member
Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

The hotel was really beautiful and the rooms are quite large. The water pressure was amazing. But...the staff were not so good at keeping on top of things. We would have to call several times for requests. They always promised to get back to us but never seemed to remember. The wifi was abysmal...finally we gave up trying to connect...

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Thank jujubeanie
Noida, India
Reviewed 3 weeks ago via mobile

For business purposes it's a good hotel. Staff is extremely helpful and will follow up on every request you make. I was automatically shifted to a twin room after the first night post my request. The breakfast spread is reasonable and the omelettes are fantastically cooked. The staff and the ambience is what makes this hotel worth for business users....

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Helpful?
Thank ShubhamNagar
Greater Johannesburg, South Africa
Reviewed 3 weeks ago

It has been some time since I resided at this establishment. Needed a centrally located hotel to Upper Hill and Kileleshwa and decided to reside here due to traffic and short stay. Was not disappointed. Price competitive, check in quick and efficient, wifi acceptable, breakfast fresh and service above average. Will consider returning if need to be located in this...

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1Thank Muzungu007

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 6,278 - ₹ 12,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Heron Hotel Nairobi
Hotel Style:
#4 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
#16 Best Value Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Heron Portico staff and other travellers.
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Questions? Get answers from The Heron Portico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We had a junior suite but all rooms are good”
 of 5 bubbles PerthJill, 14 Mar 2017 | Read review
“Heron court is a well-run hotel that catered for all my needs including excellent breakfast which is included.”
 of 5 bubbles manglaa2016, 7 Jan 2017 | Read review
“The rooms on the 4th floor are more spacious and they allow you a good view.”
 of 5 bubbles debbien28, 31 Dec 2016 | Read review
“Makutano Conference Hall is spacious.”
 of 5 bubbles winvicky2005, 22 Dec 2016 | Read review
“Faceing the pool”
 of 5 bubbles robbybresson, 21 Dec 2016 | Read review
5 of 5