My stay at the Heron was excellent. The hotel was v clean n fresh. The staff are excellent. I got a wow expert. I enjoyed using the gym. The food was excellent and I got to try the local cuisine. The GM Mr. David and my dear Mr. Wesley are the best! The hotel management needs to give them a bonus or a salary increase because they are doing a great job. All you need to do is "say" and it's done with a speed of light. I will definitely return with my family.
My first visit to this Hotel on high recommendation from a friend who stayed here before. I was not disappointed. Very clean and neat. Hot jet spray shower, tasty and varied meals. Conference room is well equipped. The best part for me is the staff. Very responsive, very professional. I will return and will recommend to others.
My second time in this beautiful property in the outskirts city of Nairobi.The property is very clean ,well kept and neat.Staff have the right attitude especially Mr.David and Wesley,very helpful with a smile .Food is amazing and tasty.The Grilled meat is wonderful.Will continue coming to this property and I highly recommend it to all people.
This has been my favourite hotel within nairobi.i like the Dawa and beef samosas from bashasha restaurant.The Grilled T bone steak is huge and tasty,value for money.The service from staff is very professional.Mr David as always is all time there for us.mr Wesley also keep checking on us and ensures that we are well taken care of.i will continue using this hotel.
Good hotel, gym, good accces to town, swimming pool heated, spacious room and clean room Coffee shop, good meals, general manager David is welcoming, attended a conference at the hotel. Good craft shop. I will definitely come back for a visit from Uganda
I am regular in the hotel,the hotel has heated swimming pool, there is tight security in the hotel..The cleanness is at another level. Their service is awesome. The staff are very friendly to clients more especially Mr.David and Wesley.The toilets are extremely clean...I would love to visit more and more as this is now my second home in Nairobi
It was my first time to be here and it was awesome, The food is fresh and delicious, and the customer service is the best,the staff are so friendly and warm especially Wesley and David.The hotel has a heated swimming pool,so relaxing,I can't wait to visit again, Very clean and tight security. Thank you
I have been visiting Nairobi and my first time in this hotel. Great rooms, very clean and spacious. The conference rooms are very nicely arranged and nearly kept. The buffet breakfast and lunchis delicious and tasty. The staff are very welcoming and helpful. David and Wesley went out of their way to ensure our stay was comfortable. We shall visit again for conferences and accomondation. Thank you The Heron team.
We have been holding our events in this hotel and honestly we have never been disappointed.At the entrance you meet The Gm mr.Mwaniki David who ensures that you are welcome and comfortable while in the hotel.Wesley is another star you meet in the hotel,he is very keen and very professional working very smart ,This
This is my favourite hotel,Bashasha restaurant offers very nice chicken samosa and worldclass dawa tea.The hotel is very pocket friendly with quality meals.Service from Wesley is outstanding and he is always there for our requests. Mr. David The Hotel General manager is very decent dedicated and very professional. He handled us very well The hotel is very clean with the right staff attitude. We'll done team Heron!!