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The Heron Portico

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Traveller (267)
Room & Suite (81)
Storyboard
Overview
  • Excellent55%
  • Very good35%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (667)
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630 results
Traveller rating
346
215
47
15
7
Traveller type
Time of year
LanguageEnglish
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346
215
47
15
7
Show reviews that mention
All reviewsfront office managerbusiness tripexcellent hotelquiet areadouble roombreakfast was includedheated poolenjoyed my staynice poolroom serviceindian foodgift shopshort stayhome away from homenairobi trafficheronsmilos
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1 - 5 of 630 reviews
Reviewed 2 days ago via mobile

We had 2 nights (one at the start of our trip and one at the end) it’s a lovely hotel, very comfy beds, good showers, delicious food (both in the restaurant and the cafe) and the poolside is great. Very clean and all the staff...More

Thank Hezstead
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 days ago

Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More

Hotel's Favourite
Reviewed 23 October 2017 via mobile

Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

3  Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

Reviewed 4 days ago via mobile

We heard they have a new Chef from India hence decided to visit and check the food out. Wow amazing Indian food and not only Indian we also ordered grilled fish it was wow. Very well presented excellent taste. The service was impeccable . Had...More

Thank Jayesh C
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 days ago

Dear Mr.Jayesh, Thank you for your positive comments. We are glad that the team made your dinning experience a memorable one. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Reviewed 1 week ago

We stayed at the Heron Portico for one night. Our rooms were comfortable but basic. There was a mix up with our reservation but it was resolved by the front desk. The breakfast was delicious and included a wide variety of foods. The chef on...More

Thank Lynne K
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities ,services and the team.We hope to serve you again soon. Yours...More

Reviewed 1 week ago

On a recent trip to Kenya, my wife and I began and ended our trip from the Heron Portico. The beginning was really spectacular. Our room was great, clean and service was excellent. The room we had at the end of our trip had some...More

Thank Lawrence T
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Valued Guest, My team and I are delighted that you enjoyed your stay at The Heron Portico,Nairobi. Thank you for your valuable feedback. We have taken a note of your comments regarding the issues in the room and will address and rectify . We...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 67 - US$ 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Nairobi
#8 Charming Hotel in Nairobi
#11 Classic Hotel in Nairobi
#15 Centrally Located Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 67 - US$ 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Nairobi
#8 Charming Hotel in Nairobi
#11 Classic Hotel in Nairobi
#15 Centrally Located Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (267)
Room & Suite (81)
Dining (31)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
BobJohnston4561454
1 July 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
27 May 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
8 May 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
Room Tips
"Check mini bar full stock level and check showers"
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"hotel is decent and clean with good wifi"
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"The rooms at the middle are the best and most convenient."
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"I think this hotel is the cheapest in town"
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