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14 Riverside, Riverside Woods Off Riverside Drive, Nairobi 41596 Kenya
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Traveller (271)
Room & Suite (63)
Dining (47)

About

#29 of 366 hotels in Nairobi
Location
Cleanliness
Service
Value
dusitD2 Nairobi is located at 14 Riverside, an exclusive development in downtown Nairobi, Kenya. Flanked by high-end residences, universities, government offices and embassies, dusitD2 Nairobi promises to bring a burst of energy to the area with its attractive mix of all day dining outlets, meeting-room facilities, spa and terrace bars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Highchairs available
Airport transportation
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Kitchenware
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Quiet
Languages Spoken
German
699Reviews12Q+A86Room tips
Traveller rating
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Natasha M wrote a review Mar 2020
1 contribution
Excellent service and ambience especially the pool area. The food is also divine. Would recommend one of the waiters called Felix. He has amazing customer service. When you visit DusitD2 rouge deck restaurant,kindly ask for him.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 17 Mar 2020
Dear Ms. Natasha, I would like to thank you for having taken your precious time to post your feedback and dining experience at the Rouge Deck. I was delighted to know that you enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you and in particular Felix. It is always gratifying to receive recognition for efforts made and I have passed on your comments to him and the entire team who I am sure will be even more motivated. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robin S wrote a review Mar 2020
1 contribution
I traveled in November and ended up at the Dusit after finding my previous 2 hotels in Nairobi to be unsatisfactory or underwhelming experiences. My goodness I would have saved TONS of time, effort and cash if I just just invested in the Dusit experience from the beginning. From the food, to the staff, to my bed, room etc. I felt like an a princess! The manager Sanjaca made some excellent dinner recommendations and I cannot stress enough that this hotel is EVERYTHING I adore and need about accommodations. The entire staff deserves a pat on the back. This is now the only hotel I will stay in when I come back to Nairobi. Get my room ready Sanjaca!
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Date of stay: November 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 5 Mar 2020
Dear Valued Guest, Thank you for your in-depth review. We would like to thank you for all your wonderful comments regarding the hotel and service. Your wonderful words are the best compliments for us and I am really proud of them. We are very happy that you enjoyed your time here. I will share your comments with the entire staff as they take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dlaguardia wrote a review Feb 2020
Rome7 contributions9 helpful votes
From the kind and helpful staff, to the splendid grounds and rooms, the Dusit remains a special place in Nairobi. Special thanks to Vincent, the driver, who got me out to airport in true James Bond style. Nairobi has never been so cool!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 3 Mar 2020
Dear Valued Guest, Thank you for sharing your recent experience at our hotel with us. We are thrilled to hear that you have had a marvelous time at Dusit D2NA and have been able to meet your expectations in different important aspects of your stay. We will ensure to share your comments with the rest of our team especially Vincent as a reminder of how wonderful they are and the great experience they provide. Thank you for having chosen our hotel and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MissDee wrote a review Feb 2020
15 contributions2 helpful votes
Normally people here talk about food, hospitality, drinks, .... but today i want to talk about the entertainment. Entertainment by a certain DJ Miles!! This lad makes all the evening chill outs in Dusit(ZingBar) interesting. And when there’s events he lightens up the whole mood with his carefully selected choice of music. A big appreciation to you DJ🙌🏾🙌🏾
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 3 Mar 2020
Dear Valued Guest, Greetings from Dusit D2NA! Thank you for taking your time off in putting such a great review of the Hotel and the services. Indeed it is a great feeling for all of us to have such great feedback and it does give us the motivation and the entire team to perform better and better. We will share your comments with DJ Miles and the entire team We look forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stavros C wrote a review Feb 2020
Thika, Kenya254 contributions93 helpful votes
We had guests for buffet lunch at the Den Terrace which is a specially made chamber adjacent to outdoor green surroundings, thus creating a breathtaking ambiance... The service was exceptional with waiters/waitresses with genuine smiles on their faces, pleasant, and always willing to go that extra mile to satisfy the customers ensuring that nothing was missing from their plates/drinks... The dishes displayed were immaculate both in taste as well as in presentation, compliments to the chef... All in all, as I spoke to all 18 guests who admitted, it was a fabulous lunch, every single aspect/angle was carefully taken care of, no buts, no ifs, no maybes... spot on 100% perfection! Compliments to management and support staff who I must admit, from the moment we showed interest until the moment we bid them farewell provided a top-notch memorable service - we will most definitely return again - this establishment being highly recommended!!!
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 27 Feb 2020
Dear Mr. Stavros, I would like to thank you for having taken your precious time to post your feedback and experience on your recent stay at dusitD2 hotel, Kenya. We are glad that you were happy with the ambiance and the quality of food. I was delighted to know that you enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you. It is always gratifying to receive recognition for efforts made and I have passed on your comments to the entire team who I am sure will be even more motivated. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sham218 wrote a review Feb 2020
London, United Kingdom3 contributions
We had an excellent stay. The hotel is fabulous. Nothing is too much for the hotel staff and they went out of their way to make sure we had a pleasant stay. The hotel facilities are excellent as is the location. The security at the hotel is also very good.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 23 Feb 2020
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to leave a review. It is a delight that the service offered by our staff was to your satisfaction and that our amenities were as per your expectations. We are glad that you were assured of your security by the measures that we have in place. We appreciate the positive feedback and will share your comments with the entire team. We look forward to hosting you again soon! Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rashnavadi wrote a review Feb 2020
144 contributions92 helpful votes
True Dusit experience!!! I love the rooms and the service. At SOKO Brian takes care of you with his great suggestions and smile. At the bar Anthony makes the best stirred martini. Darwin make sure you feel at home in the lounge and keeps the great conversation going with amazing insight on nairobi and what is going on.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Metaxas, General Manager at dusitD2 Nairobi
Responded 23 Feb 2020
Dear Rashnavadi, Thank you for choosing to stay with us and taking the time to leave a review. It is a delight that the service offered by our staff was to your satisfaction and that our amenities were as per your expectations. We appreciate the positive feedback that our associates made your stay a memorable experience and will share your comments with the entire team. We look forward to hosting you again soon! Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert Waters wrote a review Feb 2020
Madrid, Spain16 contributions6 helpful votes
+1
Really great experience on recent business trip to Nairobi. Probably good for pleasure as well. DIdnt make it to the pool/fitness area this time, but will be back. Every staff member has a smiling face all the time, remembers you by name, and can recall your room number better than you. Great meeting room area, with a nice coffee setup in a foyer for your meeting participants. No IT issues, everything modern, great room, great food in the restaurants; they helped me set up a petite cocktail for 15 people in their lounge with no problem. security note: lots of security screening to get into the compound where the hotel is located. Felt super safe. Can easily change money at reception with good rates. (in Kenya tipping is ONLY with cash even at the restuarants and it works in your favor to use Kenyan shillings anyway) Great drivers organized via the hotel as well. Overall feels like home away from home in Kenya. Will be back.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MMetaxas, General Manager at dusitD2 Nairobi
Responded 10 Feb 2020
Dear Robert Waters, Thank you for choosing to stay with us and taking the time to leave a review. It is a delight that the service offered by our staff was to your satisfaction and that our amenities were as per your expectations. We are glad that you were assured of your security by the measures that we have in place. We appreciate the positive feedback and will share your comments with the entire team. We look forward to hosting you again soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dkk wrote a review Feb 2020
1 contribution
We first visited this location for a cup of coffee. The place was very clean, very well set up and offered very desirable service, especially by Tina. In all our visits, Tina came over to our table, made conversations with us and ensured that our overall experience was nothing but exceptional. She socially educated us on the available food options, drinks, desserts as well as informing us on the general setup of the hotel (the bar area, the washrooms, other services provided by the hotel etc.) She was very pleasant and knowledgeable in all these areas, and quickly understood our questions. Within the remaining 19 days of our vacation, we had visited the hotel 3 times! We really appreciated her interactions and how she took care of us during each visit. She also helped with server duties on our tables (and others that we saw). We totally enjoyed her service and attention to detail, and will be sure to visit again when in the country. Thank you Tina!!!
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Date of stay: January 2020
Cleanliness
Service
Room Tip: Serene. 5 minutes from the CBD, yet very exquisite in a serene neighborhood.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MMetaxas, General Manager at dusitD2 Nairobi
Responded 4 Feb 2020
Dear Valued Guest, Thank you for having taken your precious time to post your feedback and experience on your recent stay at dusitD2 hotel, Kenya. I was delighted to know that you enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you, in particular, Tina. It is always gratifying to receive recognition for efforts made and I have passed on your comments to the entire team who I am sure will be even more motivated. We look forward to hosting you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juddie E wrote a review Feb 2020
3 contributions
Very elegant ... the ambiance is beautiful.. sooo relaxing .. I really enjoyed my dinner perfect . The food was so delicious . The staff are quite kind and accommodating. They are concerned about their clients especially Darwin !!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MMetaxas, General Manager at dusitD2 Nairobi
Responded 4 Feb 2020
Dear Valued Guest, Thank you for choosing DusitD2 and sharing your valued feedback on the experience. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. We are glad that you loved the food, drinks and the service offered by our staff was to your satisfaction particularly by Darwin. Your kind words will encourage and motivate us as we strive towards ensuring such experiences. We indeed enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
KenyaNairobi
NUMBER OF ROOMS
101
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DUSITD2 NAIROBI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about dusitD2 Nairobi
Which popular attractions are close to dusitD2 Nairobi?
Nearby attractions include Nairobi Arboretum (1.0 km), Mulberry Project at The Alchemist (0.8 km), and Sarit Centre (1.0 km).
What are some of the property amenities at dusitD2 Nairobi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at dusitD2 Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at dusitD2 Nairobi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at dusitD2 Nairobi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to dusitD2 Nairobi?
Conveniently located restaurants include INTI - A Nikkei Experience, Botanica - Kitchen & Gin Bar, and Mercado - Mexican Kitchen & Bar.
Are there opportunities to exercise at dusitD2 Nairobi?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does dusitD2 Nairobi have an airport shuttle?
Yes, dusitD2 Nairobi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does dusitD2 Nairobi have airport transportation?
Yes, dusitD2 Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at dusitD2 Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does dusitD2 Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.