Best Western Plus Meridian Hotel
6th Muranga Road, Off Moi Avenue off Moi Avenue, Nairobi 00100 Kenya
Full view
View all photos(637)637
Room & Suite (63)
Dining (61)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. ₹6,959 /night, 12/13 - 12/14
₹6,959
per night
₹6,492
per night
₹6,025
per night
Dec
Jan
13 Dec
Today
15 Dec
17 Dec
19 Dec
21 Dec
23 Dec
25 Dec
27 Dec
29 Dec
31 Dec
2 Jan
4 Jan
6 Jan
8 Jan
10 Jan
12 Jan
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#25 of 252 hotels in Nairobi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
At the Best Western Plus Meridian Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Meridian Hotel will stand out among other hotels in Nairobi,Nairobi County. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Meridian Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage
Parking
Wifi
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Desk
Room service
Safe
VIP room facilities
Coffee / tea maker
Flatscreen TV
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
Location
6th Muranga Road, Off Moi Avenue off Moi Avenue, Nairobi 00100 Kenya
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
53 Restaurants
within 0.5 kilometers
Reviews
4.5
1,951 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Plus Meridian Hotel garners high marks for its immaculate cleanliness and well-maintained premises. Exceptional service is a hallmark here, with staff members consistently earning praise for their hospitable and attentive nature. Guests are charmed by the hotel's warm and inviting atmosphere, often remarking on the value it provides through affordable pricing and comprehensive amenities, including a popular rooftop pool.
While its central Nairobi location is typically seen as convenient, the downside for some is the potential for traffic snarls. The rooms are noted for their modern features, yet a few guests suggest there's room for updates and quieter accommodations.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 1,288
- 513
- 98
- 30
- 22
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
We enjoyed our stay at the Best Western. Antony was so friendly and helpful, as was all the staff. Anthony's smile every time we saw him made our day! Rooms were nice and good was good.
Joan and Mary helped us when we had an issue with our airline flight and we were able to rectify it.
Thank you to all the staff!
Joan and Mary helped us when we had an issue with our airline flight and we were able to rectify it.
Thank you to all the staff!
Read more
Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 3 weeks ago
Dear Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Best Western Meridian Hotel for 17 nights and it was excellent. We chose the hotel based on the highest COVID safety levels and it lived up to the expectation. Our bags were sprayed everytime we entered the hotel from the moment we arrived on our first evening. We had our temperation taken, hands sprayed and security checked every time we entered the hotel. Our room was cleaned every day to a very high standard and the air conditioning was great during the day and especially in the evening.
The WiFi in the room and lobby areas was fast enough to do video calls to the UK and didnt drop the signal for important business meetings and even speaking at conferences!
The restaurant food was of a high standard and we ate here every morning and evening. The breakfast was a staff served buffet and the evening menu was limited due to COVID restrictions but had enough of a range for one week and we had this 2 or 3 times over.
The rooftop bar area was a perfect oasis on a hot day and I worked in the shade and it was a great break from the room and hustle of the city.
Peter on reception was extremely helpful and John and Rosette organised over 25 taxi journeys - drop off and pick up throughout our stay with no problems.
John also organised a Nairobi National Park Trip on our last day which was an amazing way to end our trip.
We felt safe and very well looked after by the team headed up by Anand and I would recommend this hotel very highly.
The WiFi in the room and lobby areas was fast enough to do video calls to the UK and didnt drop the signal for important business meetings and even speaking at conferences!
The restaurant food was of a high standard and we ate here every morning and evening. The breakfast was a staff served buffet and the evening menu was limited due to COVID restrictions but had enough of a range for one week and we had this 2 or 3 times over.
The rooftop bar area was a perfect oasis on a hot day and I worked in the shade and it was a great break from the room and hustle of the city.
Peter on reception was extremely helpful and John and Rosette organised over 25 taxi journeys - drop off and pick up throughout our stay with no problems.
John also organised a Nairobi National Park Trip on our last day which was an amazing way to end our trip.
We felt safe and very well looked after by the team headed up by Anand and I would recommend this hotel very highly.
Read more
Date of stay: January 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 5 Feb 2021
Dear Valued Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! It was a pleasure having you stay with us at Best Western Plus Meridian Hotel Nairobi. We are truly grateful for the wonderful things you have said about the hotel, services and team. Your appreciation means the world to our people and will inspire and encourage us in our continuous pursuit of excellence. We are glad you enjoyed your stay here with us. We value your patronage and looking forward to welcoming you again with the same excellence and warmth. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We planned out Kenya itinerary slightly differently, we were in Nairobi after doing Masai mara circuit .
We spent 3 days at this property .
While rooms are not very big, it is just enough comfortable to give your bodies the much needed rest after doing the excruciating safari .
The morning buffet is fantastic, location is so very central and Staff is very friendly, deserves 5 stars for their warmth .
Some issues observed with water seeping out of the washroom, towards the room entrance way, wish that wouldn't have been there .
The bar serves some amazing LIT and has happy hours too .
You will get a host of taxi operators outside the hotel , bargain well with them and they speak very fine english .
At time we saw some rowdy elements nearby the hotel main gate , but the hotel has very elaborate security arrangements.
Later we understood from a friendly local shopkeeper that the area where hotel is located is more in the old down town.
If you happen to be here then do not miss to go to the local Nairobi village market in morning , it's a travellers delight .
What you get there at one location is hard to believe .
Happy Nairobi to you
We spent 3 days at this property .
While rooms are not very big, it is just enough comfortable to give your bodies the much needed rest after doing the excruciating safari .
The morning buffet is fantastic, location is so very central and Staff is very friendly, deserves 5 stars for their warmth .
Some issues observed with water seeping out of the washroom, towards the room entrance way, wish that wouldn't have been there .
The bar serves some amazing LIT and has happy hours too .
You will get a host of taxi operators outside the hotel , bargain well with them and they speak very fine english .
At time we saw some rowdy elements nearby the hotel main gate , but the hotel has very elaborate security arrangements.
Later we understood from a friendly local shopkeeper that the area where hotel is located is more in the old down town.
If you happen to be here then do not miss to go to the local Nairobi village market in morning , it's a travellers delight .
What you get there at one location is hard to believe .
Happy Nairobi to you
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MeridianNairobi, Front Office Manager at Best Western Plus Meridian Hotel
Responded 24 Feb 2020
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very centrally located in the CBD, chosen as a base for a quick transfer to the Wilson airport but concerned it could be noisy. I had a wonderful first impression: I was exhausted after a long day of sight seeing and I was met with a cold glass of juice and checked in. The staff were warm, friendly, efficient and professional.
The corridor to the rooms is dark and enclosed but the room itself was well appointed and very quiet.
My stay went downhill from there. The shower was greasy and didn't seem to have been cleaned properly. I complained, explaining that I had to make it to dinner outside the hotel and expected a very quick fix or switching the room. It did however take sometime to get a response. I was later offered another room but declined cos that bathroom was a bit musty. I was exhausted so accepted bedroom slippers I was offered so I could stand in the [dirty] shower with them. I asked for an amenities kit and had to remind them hours later before it was sent up.
I had a great night's sleep but was woken up in the wee hours by some very noisy neighbours loudly speaking what sounded like Chinese. The design of the hotel makes it an echo chamber so the noise was easily amplified. Breakfast was alright and I checked out soon after to catch my flight. Perhaps I expected more because of the rave reviews but my stay was quite average.
The corridor to the rooms is dark and enclosed but the room itself was well appointed and very quiet.
My stay went downhill from there. The shower was greasy and didn't seem to have been cleaned properly. I complained, explaining that I had to make it to dinner outside the hotel and expected a very quick fix or switching the room. It did however take sometime to get a response. I was later offered another room but declined cos that bathroom was a bit musty. I was exhausted so accepted bedroom slippers I was offered so I could stand in the [dirty] shower with them. I asked for an amenities kit and had to remind them hours later before it was sent up.
I had a great night's sleep but was woken up in the wee hours by some very noisy neighbours loudly speaking what sounded like Chinese. The design of the hotel makes it an echo chamber so the noise was easily amplified. Breakfast was alright and I checked out soon after to catch my flight. Perhaps I expected more because of the rave reviews but my stay was quite average.
Read more
Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MeridianNairobi, General Manager at Best Western Plus Meridian Hotel
Responded 15 Apr 2020
Dear Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! We would like to thank you for sharing with us the candid review of your recent stay. Your feedback is important and valuable to us. We have shared your appreciation with Front desk team, thanks for such appreciation and positive feedback. We significantly appreciate your concern about hotel on the aspects of its Bathroom showers and housekeeping services which needs improvement. Your feedback will be effectively used to enhance our services further. We apologize for the inconvenience caused during your stay at the hotel. We sincerely await the opportunity to welcome you once again. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: most staff (not the mgt) , food OK
Cons: management, rooms dark, windows do not open (which is a problem when the air con does not work
BIG THING: Air con does not cool in mod rooms. They moved me to one another room after mine would not 'cool' below 77 F (25 C) Next room slightly better. But never close to standard room temp of 70 F (21C) They could not find any rooms that properly cooled. Offered me all sorts of nonsense deals that cost them nothing to 'make up' for false advertising. Say they will fix for my next (not going to happen) visit.
Cons: management, rooms dark, windows do not open (which is a problem when the air con does not work
BIG THING: Air con does not cool in mod rooms. They moved me to one another room after mine would not 'cool' below 77 F (25 C) Next room slightly better. But never close to standard room temp of 70 F (21C) They could not find any rooms that properly cooled. Offered me all sorts of nonsense deals that cost them nothing to 'make up' for false advertising. Say they will fix for my next (not going to happen) visit.
Read more
Date of stay: February 2020Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MeridianNairobi, Front Office Manager at Best Western Plus Meridian Hotel
Responded 5 Mar 2020
Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Best Western Plus Meridian Hotel. We are an ISO certified hotel and we take care our guest feedback very seriously, we shall take corrective measures to mitigate the issues which you have mentioned. We empathize for the inconvenience that has caused you, please do accept my sincere apology on behalf on entire team. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great 3 nights stay at BW Meridian this month. What is so special about this hotel is it's staff. They "can be bothered" to look after the guests needs. They will always ask whether you are comfortable, and will look after all of your needs.
In terms of food, they have a good selection of local, western and Indian food. The Executive Chef, Anil was so kind and always looked after all of our special dietary needs, including organising of a 5am breakfast! Thank you Chef Anil!
Breakfast was good, with a good selection on the buffet including fresh fruits and Kenyan meals, in addition to a decent selection of western dishes.
A'la carte dinner offers great value with good quality mains and liquor at reasonable prices.
The only downside is the room air conditioning. Owners need to invest on a good A/C which is dragging the hotel down.
In terms of food, they have a good selection of local, western and Indian food. The Executive Chef, Anil was so kind and always looked after all of our special dietary needs, including organising of a 5am breakfast! Thank you Chef Anil!
Breakfast was good, with a good selection on the buffet including fresh fruits and Kenyan meals, in addition to a decent selection of western dishes.
A'la carte dinner offers great value with good quality mains and liquor at reasonable prices.
The only downside is the room air conditioning. Owners need to invest on a good A/C which is dragging the hotel down.
Read more
Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Â 3rd floor rooms are nicer than 2nd floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MeridianNairobi, Front Office Manager at Best Western Plus Meridian Hotel
Responded 25 Feb 2020
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I traveled to Nairobi from the USA recently and stayed 3 nights at the Best Western Meridian Hotel. I had stayed previously in January of 2020, and enjoyed my visit and found it to be a great value $ wise. This time was even better.
Due to COVID, the hotel was closed for months. We were worried we would find that the hotel might not have the amenities or that the restaurant might be lacking due to being very slow as far as business. Not the case!
Our service was nothing short of perfection from the time we arrived to the time we left. We were met at the airport with a taxi arranged by the hotel very late after midnight and were welcomed just the same with a warm smile. Our rooms were clean and modern with water, coffee, and tea provided. Showers were hot and water pressure was great.
The breakfast in the restaurant (and, incidentally, all of the food we ate there!) was outstanding. Service was on point.
We must recognize the amazing service of Mary at the front desk, Jacinta and Slesa in the restaurant, Wilifred the manager who made sure all of our needs were met, and Peter who kept our rooms clean, our waters filled, our clothes cleaned and our bags securely loaded and offloaded coming from and going to the airport.
Also, waiters Arnold and John were great on my last night there. While the restaurant was supposed to close at 9pm because of the curfew in Nairobi, they were gracious and stayed well past 10:30pm on my last night there as I worked on my computer at a table over an ice cold Tusker or two (or, 3?)
All of this for just $60 USD per night booking through expedia.
I will continues to use this hotel for all of my transit needs in Nairobi, and hopefully for a longer stay very soon.
Due to COVID, the hotel was closed for months. We were worried we would find that the hotel might not have the amenities or that the restaurant might be lacking due to being very slow as far as business. Not the case!
Our service was nothing short of perfection from the time we arrived to the time we left. We were met at the airport with a taxi arranged by the hotel very late after midnight and were welcomed just the same with a warm smile. Our rooms were clean and modern with water, coffee, and tea provided. Showers were hot and water pressure was great.
The breakfast in the restaurant (and, incidentally, all of the food we ate there!) was outstanding. Service was on point.
We must recognize the amazing service of Mary at the front desk, Jacinta and Slesa in the restaurant, Wilifred the manager who made sure all of our needs were met, and Peter who kept our rooms clean, our waters filled, our clothes cleaned and our bags securely loaded and offloaded coming from and going to the airport.
Also, waiters Arnold and John were great on my last night there. While the restaurant was supposed to close at 9pm because of the curfew in Nairobi, they were gracious and stayed well past 10:30pm on my last night there as I worked on my computer at a table over an ice cold Tusker or two (or, 3?)
All of this for just $60 USD per night booking through expedia.
I will continues to use this hotel for all of my transit needs in Nairobi, and hopefully for a longer stay very soon.
Read more
Date of stay: October 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 19 Oct 2020
Dear Valued Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! It was a pleasure having you stay with us at Best Western Plus Meridian Hotel Nairobi on your visit. We are truly grateful for the wonderful things you have said about the hotel, services and specially our team. Your appreciation means the world to our people and will inspire and encourage us in our continuous pursuit of excellence. We are glad you enjoyed your stay here with us and that we played a part in making your special occasion a memorable one. We were happy to have you again as our guest post reopening after a break due to the ongoing pandemic situation. While we have always prioritised the health and wellbeing of our guests and colleagues with exacting standards. We value your patronage and looking forward to welcoming you again with the same excellence and warmth. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To: All the employees staff of the Best Western Plus Meridian Hotel.
Thank you for all the courtesy you have provided me during my stay from December 2021 to January 2022. I want to thank you publicly for your hard work, dedication, and for all the support and concern.
You always keep the place so clean and neat and offer a good variety quality of food service, and you are always available, free to interact with anyone seeking some advice or assistance. You are such an amazing staff to be around with. God bless you all.
To: Ms Olivia and Ms Mary.
I appreciate the good quality of service and support you have given, as well as the demonstrated information you have shared with me about the Hotel itself, surrounding places and Nairobi Safari tour guide. Your expertise and help have been invaluable during my stay. I sincerely appreciate your generosity. You are a great employee and a positive force around the office. Your commitment to excellence has inspired me, and much appreciate your innovative thinking.
Once more again, thank you so much. Olivia, thank you for taking the initiative and getting it done. Your great leadership skill is matching with the Hotel vision, therefore, your attitude and work level suits you there, so keep up the good work!
To: David, you have been a valuable member of your team, and keep on playing that beautiful music at the Bar.
Thank you to everybody that I interacted with during my stay at the Hotel and those their names are not mentioned above, especial the security guys at the main hotel entrance they are so professional and doing a very great work to keep hotel safe at all the times.
Best Regards,
Tshabalala SS
from _ South Africa
Thank you for all the courtesy you have provided me during my stay from December 2021 to January 2022. I want to thank you publicly for your hard work, dedication, and for all the support and concern.
You always keep the place so clean and neat and offer a good variety quality of food service, and you are always available, free to interact with anyone seeking some advice or assistance. You are such an amazing staff to be around with. God bless you all.
To: Ms Olivia and Ms Mary.
I appreciate the good quality of service and support you have given, as well as the demonstrated information you have shared with me about the Hotel itself, surrounding places and Nairobi Safari tour guide. Your expertise and help have been invaluable during my stay. I sincerely appreciate your generosity. You are a great employee and a positive force around the office. Your commitment to excellence has inspired me, and much appreciate your innovative thinking.
Once more again, thank you so much. Olivia, thank you for taking the initiative and getting it done. Your great leadership skill is matching with the Hotel vision, therefore, your attitude and work level suits you there, so keep up the good work!
To: David, you have been a valuable member of your team, and keep on playing that beautiful music at the Bar.
Thank you to everybody that I interacted with during my stay at the Hotel and those their names are not mentioned above, especial the security guys at the main hotel entrance they are so professional and doing a very great work to keep hotel safe at all the times.
Best Regards,
Tshabalala SS
from _ South Africa
Read more
Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip:Â Top room on the main entrance view side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 27 Jan 2022
Dear Guest, Thank you for bestowing your kind words and commendations on this esteemed travel platform. We are glad to receive such review and it help us to strive better every time. Feedback such as yours encourage us to do better and better. Safety is our priority. We are looking forward to welcoming you again with the same excellence and warmth. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Transportation from NBO airport to Hotel and back was offered and organised by the Hotel staff for a very reasonable price. Transportation was on-time and I felt very safe.
Check-in, presentation of the room and the help with my luggage was very friendly and extremely helpfull. Especially for me, as wheelchair person, I really appreciated everyones lovely support.
I have ordered a Salad and a Beer to my room, the quality and presentation of the Salad was good and room service (midnight) was friendly.
Breakfast was superb with lots of choice offered, it was freshly prepared and personally served. Breakfast service was very nice, fast & efficent.
Check-out did not take long at all, prearranged transportation back to NBO airport was already waiting for me.
Check-in, presentation of the room and the help with my luggage was very friendly and extremely helpfull. Especially for me, as wheelchair person, I really appreciated everyones lovely support.
I have ordered a Salad and a Beer to my room, the quality and presentation of the Salad was good and room service (midnight) was friendly.
Breakfast was superb with lots of choice offered, it was freshly prepared and personally served. Breakfast service was very nice, fast & efficent.
Check-out did not take long at all, prearranged transportation back to NBO airport was already waiting for me.
Read more
Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 1 Oct 2021
Dear Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! Thank you for sharing candid review of your recent stay at Best Western Plus Meridian Hotel, Nairobi. Your feedback is important and valuable to us. Thank you for the appreciation and encouraging words. We sincerely await the opportunity to welcoming you back with same excellence and warmth. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Covid-19 procedures at the entrance where the luggage and guest are sprayed to disinfect them.
the reception staff are very friendly and knowledgeable which makes one feel at home.
The rooms are well equipped, clean and quiet but could do with a small bottle of sanitiser. The Wi-Fi is fast and stable; no disconnections at all.
the reception staff are very friendly and knowledgeable which makes one feel at home.
The rooms are well equipped, clean and quiet but could do with a small bottle of sanitiser. The Wi-Fi is fast and stable; no disconnections at all.
Read more
Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Meridian Hotel
Responded 21 Apr 2021
Dear Valued Guest, Greetings from Best Western Plus Meridian Hotel Nairobi ! We do appreciate you taking time out to share your recent experience with us. We are continuously working with our team to ensure flawless service and great experience to all our guests. I have conveyed your appreciation with reception team. Your appreciation means the world to our people, will inspire and encourage us in our continuous pursuit of excellence. Thank you & Regards, Management Team Best Western Plus Meridian Hotel Nairobi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They do but it's $35 US, if you are comfortable it's cheaper to get Uber. Also at Wilson Airport what you can do is meet the driver in front of the gates so he doesn't have to pay to enter the airport it's a very short walk.
The system doesn’t allow us giving you the email but
The phone number is +254722509826.
…
"If you are booked here for confence,ask for Patrck and Peter a the Lobby ,theyre approachable associates for directing to your Hall. "Read full review
"Any hotel should be able to familiarise guest.Not all hotels operate the same.Worst enough is being served with one call her self supervisor"Read full review
"The hotel seems to be just right with a private car park, easy access to CBD, quiet, reasonably priced with good food!"Read full review
…
PRICE RANGE
₹5,686 - ₹6,874 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobiNairobi Central Business District
NUMBER OF ROOMS
128
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBEST WESTERN PLUS MERIDIAN HOTEL (Nairobi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Best Western Plus Meridian Hotel
Which popular attractions are close to Best Western Plus Meridian Hotel?
Nearby attractions include American Embassy Memorial Garden (0.05 km), ECOVIBE MILLENNIALS SAFARIS (0.4 km), and Jamia Mosque (0.3 km).
What are some of the property amenities at Best Western Plus Meridian Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
What food & drink options are available at Best Western Plus Meridian Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Best Western Plus Meridian Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Meridian Hotel?
Conveniently located restaurants include CJ's Koinange, Café AMKA, and Thai Chi Restaurant - The Stanley Hotel.
Are there opportunities to exercise at Best Western Plus Meridian Hotel?
Yes, guests have access to a heated pool during their stay.
Does Best Western Plus Meridian Hotel have airport transportation?
Yes, Best Western Plus Meridian Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Best Western Plus Meridian Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Nairobi.
Are any cleaning services offered at Best Western Plus Meridian Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Meridian Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Meridian Hotel?
Many travellers enjoy visiting Kemi Getaways (2.3 km), Dedan Kimathi Statue (0.1 km), and The Galton-fenzi Memorial (0.6 km).