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Palacina Residence & Suites

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#20 of 164 Hotels in Nairobi
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Palacina Residence & Suites
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193 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Houston, Texas
Reviewed 25 November 2015

During our family safari trip, we overnighted twice at the Palacina Residential hotel in Nairobi. We had three very spacious and comfortable rooms and the hotel is situated in a very safe part of the city. The staff could not have been more pleasant and the Moonflower restaurant met our needs for dinner and breakfast.

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Helpful?
Thank PS92NEIL
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Neil, Thank you very much for your review; it was both a privilege and a pleasure to host you twice in Nairobi. I am pleased to confirm that we have completed our new residences (which are now the largest and most modern accommodation in Nairobi) ...hopefully we will have the pleasure of welcoming you to one in the future....

Leicester, United Kingdom
Reviewed 18 November 2015 via mobile

We had a day room in transit between Wilson and International airports on the "Moonflower Package". The room (number 17) was absolutely stunning, huge and very luxurious. Excellent shower and great comfort - the only problem was that we wanted to stay the night! The meal was very good, with a good set of menu choices. Friendly staff and transport...

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Helpful?
Thank TJCLeicester
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear TJC, We certainly hope that you will return in the future for an overnight stay! Thank you for your lovely review and it really was our pleasure to host you during your brief layover. Best wishes from us all. Tony Sawe | GM

Nairobi, Kenya
Reviewed 8 November 2015

After having stayed for 4 months in a Palacina Suite, it was not easy to leave. I will miss the breakfast where I not only got a perfect omelette but moreover short Kisuaheli lessons as the staff has been warm and caring for me. My suite was large, with a great balcony and nice furniture. Whenever there was a problem,...

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Helpful?
Thank Klaus L
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Dr. Klaus, Thank you very much for your review. We are always sad to see our residents and you will be especially missed. We hope to see you back for a visit perhaps next year when we have completed our new and very spacious residences and we wish you a very happy festive season. Asante sana! Tony Sawe |...

Kampala, Uganda
Reviewed 6 September 2015

I have routinely used the Palacina residence as my base whenever in Nairobi because the location and amenities this beautiful, serene, home away from home offers after the hustle and bustle of a regular Nairobi business/work day. Absolutely love their complementary cookies :-) , and all round comfort and amenities. The gym is a must use, the internet services excellent....

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Helpful?
Thank Brian N
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Bryan, Thank you very much! We love reviews and reviews from our return guests are always the best kind. We look forward to your next visit where hopefully we will have opened our indoor lap pools and the new spa. Thank you. Tony Sawe | General Manager

Reviewed 26 August 2015 via mobile

Spent one night in Nairobi on the way to Masai Mara. Lovely room and beautiful decor. Am sure I will stay there again if ever an opportunity to visit Nairobi arises. The homemade cookies welcoming us to the room were simply delicious. The food was nice too.

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Helpful?
Thank Avantikka R
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Avantikka, It was our pleasure to welcome you to Nairobi and thank you very much for your very kind review. We look forward to your return in the future and we promise to have fresh baked cookies waiting. Tony Sawe | General Manager

Reviewed 14 May 2015 via mobile

Very homely environment, with a warm welcome feeling that makes you comfy with Nairobi city. Situated in Kilimani an upmarket surburb in Nairobi with ease conectivity to westlands. It taked 10 to 15 mins to get to work in westlands.

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Helpful?
Thank Richard W
GMBaraza, General Manager at Palacina Residence & Suites, responded to this review

Dear Richard, Long term residents really have experienced our full offering and we are very pleased that you were with us for 03 months. We are just about to complete our new residences therefore we look forward to welcoming you to a new level of true Kenyan hospitality on your return visit to Nairobi. Thank you! Tony Sawe | G.M....

San Francisco, California
Reviewed 26 March 2015

I stayed here for six nights. The rooms are still great - large living room, bedroom and bathroom. There is also a nice balcony and a small fridge and microwave. There is a lot of construction around the hotel so it is noisy during the day and also very dusty. Food at the restaurant was not that good, so I...

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Helpful?
3Thank BenDC
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Ben, Greetings from a wintery Nairobi and thank you for your candid review. We are very pleased that you enjoyed our suites and i am very happy to advise that upon completion of our current upgrade we will have even larger suites available featuring upgraded facilities and amenities that I am sure will make your next stay quite relaxing....

Leeds, United Kingdom
Reviewed 23 March 2015

What a wonderful feeling to be greeted like old friends on our return trip to Kenya this year.Very welcoming,some extentions being built at the moment but the place is so comfortable all is forgiven. On this trip we were given the penthouse suite,which was magnificent,and we were able to relax.

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Helpful?
2Thank michaelgalletly
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Michael, It was our pleasure to welcome you back to your "home in Nairobi." Hopefully on your return visit we will be able to "show-off" our new and very improved suites and apartments to you. We look forward to your next visit. Best wishes Tony Sawe | General Manager | Palacina-Nairobi

New York City, New York
Reviewed 23 March 2015

I had a wonderful experience at the Palacina. The staff is incredibly professional and thoughtful. I stayed in the apartments and it was extremely luxurious. I actively looked forward to the breakfast every day (eggs benedict!)

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Helpful?
2Thank Chelsea S
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Chelsea, Thank you for taking time to review us after your stay; we are delighted to have met your expectations. You may have noticed that we are in the process of further upgrading our accommodation at Palacina. We look forward to welcoming you to even more relaxing suites and apartments in the near future (we promise to keep the...

Fordingbridge
Reviewed 17 March 2015

We stopped over for one night on our way from a bush camp safari to Zambia. We were given a very warm welcome and coffee whilst we checked in. Having the business centre on hand allowed us to check in for our flight the next day. The room was extremely comfortable and had everything we needed. The bathroom was luxurious...

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Helpful?
Thank Phil S
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Phil, Thank you for taking time to review your stay with us. We are very pleased that even though your stay was quite brief; it was also pleasant and relaxing. I am also pleased to confirm that we did look into the water pressure in your suite; thank you very much for the "heads-up" Hopefully we will see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 13,839 - ₹ 19,254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#20 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Palacina Residence & Suites staff and other travellers.
1 question
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Richmond, Virginia
10 months ago

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Questions? Get answers from Palacina Residence & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators”
 of 5 bubbles Firewallphotography, 3 Jan 2017 | Read review
“The suites are very convinient and offer a very good space and function during your stay.”
 of 5 bubbles larstorpman, 4 Nov 2016 | Read review
“select room overlooking quiet courtyard at back of hotel”
 of 5 bubbles 709johnnym, 1 Nov 2016 | Read review
“All rooms are extremely quiet”
 of 5 bubbles sigunyie, 1 Nov 2016 | Read review
“ask for the new rooms”
 of 5 bubbles Dform3, 18 Jun 2016 | Read review
5 of 5