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Palacina Residence & Suites

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#19 of 163 Hotels in Nairobi
Certificate of Excellence
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Palacina Residence & Suites
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193 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Santiago, Chile
Reviewed 4 days ago NEWvia mobile

This was my first visit to Kenya. With my wife, son in law , daughter and two grand children we stayed at the Palacina Suites in Nairobi for one night on our way to the Masai Mara for a safari. The Palacina allowed us to experience a very enjoyable first night in east Africa. I also had the impression of...

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Helpful?
Thank Matko K
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Matko, We were very pleased to provide a warm kenyan welcome to your family and i am delighted that you enjoyed your brief stay with us. Our best wishes to you and we hope to see you again in the future. warm regards, Tony

Herndon, Virginia
Reviewed 5 days ago NEW

It has been an experience much unexpected compare to all my previous trips to Nairobi. It definitely is a home away from home, with a touch of an above and beyond service. Great staff and management. Located in the middle of Nairobi, it is a close to entertainment and malls, and about 30 minutes from the airport (without traffic of...

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Helpful?
Thank Jose C
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Jose, We are delighted to be your home in Nairobi! I thank you for this great review on behalf of the whole team and we remain at your service. Our best wishes, Tony

Reviewed 2 weeks ago

This is a long overdue post. I have been staying at Palacina for over a year now, after having tried a number of 'top' hotels in Nairobi, and I can say without a doubt that this is by far one of the best decisions I have made since living in Nairobi. Palacina isn't just a hotel or residence, it has...

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Helpful?
Thank Sabine N
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Sabine, Thank you for this lovely review; we are delighted that you call Palacina home! I fully agree that our staff are our "heartbeat" and i will pass your regards to all. Thanks once again and we all look forward to your continued stay with us. Best wishes, Tony

Crewe, United Kingdom
Reviewed 2 weeks ago

Arrived at the Palacina after a 22 hour journey so we were very pleased when we reach the hotel. We were very quickly checked in and had a lovely room over looking the garden. As it was quite warm weather we were relived that the room had air-con and it soon became our little haven. The hotel is in a...

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Helpful?
Thank lynnekeenay
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you for this review. I look forward to sharing it with our whole team later today and i am sure it will inspire us to achieve more. We wish you a wonderful visit to Africa and a great year ahead. My regards, Tony

Canton of Zurich, Switzerland
Reviewed 3 weeks ago

Wow, wow, wow. After a 5-day trekking experience to Mount Kenya, you could not begin to imagine the relief and comfort we felt checking into Palacina. Set in an perfect, safe, residential location, outstanding services (indoor & outdoor pool) sauna, complimentary laundry service (exacting what we needed after the trek), HUGE suites with a kitchenette area fully equipped w/ all...

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Helpful?
Thank caroka
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We were delighted to welcome you to our home in Nairobi and thank you very much for this kind review. We are pleased that you will take home some wonderful memories of East Africa and we all hope that you will visit us on your nest trip. My best wishes, Tony

Reviewed 3 weeks ago

Perfect hotel to start your safari adventure or a business meeting (I did both!) in Nairobi. Peaceful and quite enviroment to recover after a long flight from Europe. Spaceful and cool designed rooms and indoor swimming pool! My special thanks to a very kind and helpful staff. Asante sana! :-) Not to forget, .... excellent food!

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Helpful?
Thank Krešimir S
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Kresimir, We were delighted to welcome you to Nairobi and thank you for this review. We look forward to your next visit and until then we wish you all the best. My regards, Tony

Stockholm, Sweden
Reviewed 4 weeks ago

A very clean and friendly hotel, with everything you need if your staying for a couple of nights. The rooms a cool designed and the staff is very kind. Though you have to take the stairs to get up to some of the rooms, no elevator. But overall impression was very good

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Helpful?
Thank tovealexandersson
GM-TZC, Manager at Palacina Residence & Suites, responded to this review

We are delighted to receive this review of your recent stay with us. We hope that your next visit will be longer and when making reservations please do let us know if you prefer either the 1st or 2nd floor. Thank you very much and we hope to see you soon. Our best wishes, Tony

Edmonton, Canada
Reviewed 5 January 2017

My sons and I stayed at Palacina for two nights upon our arrival into Nairobi. It was a peaceful place for us to recover from a long flight and it was so close to central Nairobi that we were able to take a wonderful day trip with "Tours by Locals". The breakfast on both days was excellent and each of...

Review collected in partnership with this hotel
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Helpful?
Thank tjames274
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What an inspirational way for us to start year 2017! Thank you for this review; it was our pleasure to welcome you to Nairobi. Hopefully we will see you back with us in the future and until them we wish you all the best. Tony

Las Vegas, Nevada
Reviewed 3 January 2017

We stayed for a couple nights to start our vacation. The room was quite well outfitted, comfortable bed and living room furniture, AC was helpful in the bedroom and bathroom had a tub and shower. We got in late and the staff sent up a couple chicken salad sandwiches which were tasty and considerate of the staff. Beautiful grounds and...

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Helpful?
Thank Firewallphotography
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We are delighted and privileged to have yours as our first review of 2017! Thank you very much for taking the time to post about your experience with us. We wish you a happy safari and a very pleasant year ahead. Best regards from all of us in Nairobi. Tony

Texas
Reviewed 24 December 2016

I would recommend this hotel. Large rooms in both the newer building and older building. The setting is lovely with a beautiful pool. We only ate breakfast but it was very good. The hotel has a veranda and is lovely for cocktail hour. It is located in an area that has some construction nearby. Security is present 24 hours a...

Review collected in partnership with this hotel
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Helpful?
Thank susanhS5625VE
GM-TZC, Manager at Palacina Residence & Suites, responded to this review

Dear Susan, Thank you for this lovely review and for staying with us recently. We are delighted that you enjoyed your time with is in Nairobi. Yes indeed one cannot stop progress and we do have a new building coming up in the neighborhood. I am; however; pleased to note that our new residences are equipped with sound-proof double glazing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 13,912 - ₹ 19,423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Palacina Residence & Suites staff and other travellers.
1 question
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Richmond, Virginia
10 months ago

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Questions? Get answers from Palacina Residence & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators”
 of 5 bubbles Firewallphotography, 3 Jan 2017 | Read review
“The suites are very convinient and offer a very good space and function during your stay.”
 of 5 bubbles larstorpman, 4 Nov 2016 | Read review
“select room overlooking quiet courtyard at back of hotel”
 of 5 bubbles 709johnnym, 1 Nov 2016 | Read review
“All rooms are extremely quiet”
 of 5 bubbles sigunyie, 1 Nov 2016 | Read review
“ask for the new rooms”
 of 5 bubbles Dform3, 18 Jun 2016 | Read review
5 of 5