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Jacaranda Nairobi Hotel

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Jacaranda Nairobi Hotel
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374 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Gravesend, England, United Kingdom
Reviewed 1 week ago via mobile

Very clean rooms, food is not very good & is very expensive, London prices! . No air conditioning in the rooms & a fan that barely works made it unbearable to sleep. Lots of plug sockets in rooms, location is a bit dodgy but the hotel is gated and guarded so very safe.

Thank Tommy P
Melbourne, Australia
Reviewed 3 weeks ago

I spent a total of 4 nights in this hotel both after a long haul flight and the again when i returned from a safari. I experienced 6 instances of dodgy service including three instances where food had to be returned to the kitchen (a cold club sandwich and off glass of wine from room service and steak which was...

Thank angela d
Melbourne, Australia
Reviewed 4 weeks ago

Good hotel, stayed twice in a week. Service good, food excellent, rooms good. Staff very helpful. The first morning there was a smorgesboard for breakfast, the second time I was staying there the smorgesboard had disappeared! This was a bit strange.

Thank Brandiii
Kampala, Uganda
Reviewed 1 December 2016

Business trip for three weeks.... Hotel in the middle of wetlands, near two big shopping malls. Staff were friendly and polite, Food was good and the rooms are large enough. Its good if your working around west lands otherwise traffic is terrible. I was working in Upperhill and it would take hours to reach the hotel.

Thank Calvin M
Weil am Rhein, Germany
Reviewed 30 November 2016

Business trip for several consecutive days.... I wanted to avoid security issues with large hotels in the city center that belong to large international chains or where you feel like a prisoner because you cannot go out by foot. - easy booking, excellent value for money (negotiated room price) - well situated in Westlands, close to 2 shopping malls in...

Thank Rotopal
Cirencester, United Kingdom
Reviewed 14 November 2016

We decided to stay the night in Nairobi before travelling back to UK - otherwise it would have meant leaving the Diani Beach resort around 11pm and travelling overnight with little / no sleep. This is a great hotel with all the staff very cheerful and would do anything to help. We had a lovely meal and drinks outside which...

Thank David H
Battle, United Kingdom
Reviewed 12 November 2016

Stayed as a couple for three nights whilst on holiday in Kenya, all the staff were lovely, friendly, polite could not do enough for you. Good food, clean and comfy room. On last day whilst awaiting our flight which did not leave until 22.50hrs allowed us to use the room all day free of charge. Many, many thanks for your...

Thank Tony S
co antrim
Reviewed 9 November 2016

I was lucky to stay in the Jacaranda, upon arrival the security team, receptionists, doorman, check in staff, were more than professional and welcoming. The hotel itself is built of a high standard, rooms are large, beds very comfortable, desk area to work, wifi is strong. The restaurant needs an extra mention. I enjoyed the buffet breakfast every morning with...

Thank analace13
New Delhi, India
Reviewed 7 November 2016

It is a good business hotel with an appropriate location. Staff, food, Hospitality, Rooms, Cleanliness is just fine. I was here for 4 days and have become a regular since then. This is an appropriate hotel for business travellers.

Thank NipunRishi
Roxby Downs, Australia
Reviewed 5 November 2016 via mobile

Didn't really enjoy my stay too much here. I was happy to leave. The plumping is terrible here absolutely no pressure in shower 🚿 only about 4 stains of water. My shower was broken they came to fix it but didn't do a very good job. Ended up having baths for the three nights we stayed. The food was ok...

Thank April-lee2

140 photos of this hotel

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Pool/Beach Area (12)
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Other (55)

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Jacaranda Nairobi Hotel

Address: Waiyaki Way, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 8,462 - ₹ 13,240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Nairobi Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#16 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Jacaranda Nairobi Hotel staff and other travellers.
2 questions
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Questions? Get answers from Jacaranda Nairobi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Night club across from the rooms which face the front entrance until after 4.00 am”
 of 5 bubbles angelad771, 1 Jan 2017 | Read review
“rooms on the upper floors have a good town view”
 of 5 bubbles 413calvinm, 30 Nov 2016 | Read review
“not above main lobby (security reasons), not view on swimming pool wher week end are for noisy families”
 of 5 bubbles Rotopal, 29 Nov 2016 | Read review
“Stay on 3rd floor. The rooms are quieter.”
 of 5 bubbles NipunRishi, 6 Nov 2016 | Read review
“Select the pool view rooms”
 of 5 bubbles dipayanp, 30 Oct 2016 | Read review
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