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Jacaranda Nairobi Hotel

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Traveller (201)
Room & Suite (49)
Dining (40)
Overview
  • Excellent10%
  • Very good43%
  • Average34%
  • Poor10%
  • Terrible3%
Travellers talk about
“shopping mall”(16 reviews)
“short stay”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (438)
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355 results
Traveller rating
38
148
118
36
15
Traveller type
Time of year
LanguageEnglish
More languages
38
148
118
36
15
Show reviews that mention
All reviewsshopping mallbreakfast buffet isshort staymasai marawestlandsgymsaritconferencetaxissecurity
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1 - 5 of 355 reviews
Reviewed 4 weeks ago

It was my first return to the Jacaranda Hotel after several years since my last stay. My room #112 made a fresh appearance, compact but well designed and but for the lack of a baggage rack very complete. The bathroom too, amenities kit included, gave...More

Thank Safariafficionado
Response from Kelvin M, Guest Relations Manager at Jacaranda Nairobi HotelResponded 3 weeks ago

Greetings from Jacaranda Hotel Nairobi! Thank you for taking the time to give a detailed review of your stay with us, and for the great rating and recommendation. We work hard to maintain our standards of service and your feedback is very important to us...More

Reviewed 9 July 2018

we stayed here before embarking on a safari Rooms were spacious and clean staff were very helpful.There is a restaurant on site but fairly expensive and not a lot of variety.The hotel is not wheelchair friendly as there is lots of stairs,in saying that the...More

Thank chris19412017
Response from Kelvin M, Guest Relations Manager at Jacaranda Nairobi HotelResponded 3 weeks ago

Dear Chris, Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your stay with us. We work hard to maintain our standards of service and your feedback on our restaurant and wheelchair accessibility is very important to us in this...More

Reviewed 5 July 2018

I stayed here twice and had a better room on the second visit with hot water and slippers which was a bit warmer. I hit the very cold patch in June 2018 and was really cold on the first visit with hot water rarely running....More

Thank Hilary B
Response from Kelvin M, Guest Relations Manager at Jacaranda Nairobi HotelResponded 3 weeks ago

Dear Hilary, Greetings from Jacaranda Hotel Nairobi, thank you for choosing us as your home away from home and for the detailed review. We work hard to maintain our standards of service and your feedback is very important to us in this regard. We wish...More

Reviewed 21 June 2018 via mobile

This place has the old style atmosphere from the old days in Nairobi with teak furniture and an outdoor garden. Rooms are smaller, but you're not paying $300+ like the franchise names charge. Food is average.More

Thank backone
Response from Kelvin M, Guest Relations Manager at Jacaranda Nairobi HotelResponded 3 weeks ago

Greetings from Jacaranda Hotel Nairobi, thank you for choosing us as your home away from home and for the great review. We work hard to maintain our standards of service and your feedback is very important to us in this regard. We are glad you...More

Reviewed 19 June 2018 via mobile

I had several business meetings at Jakaranda hotel.. The hotel is neat and the workers are kind the lady that stood out is ISABELLA a waitress who always served us with a smile and always asked if we are comfortable. The watchman are so gentle...More

Thank Myra E
Response from Kelvin M, Guest Relations Manager at Jacaranda Nairobi HotelResponded 3 weeks ago

Dear Myra, Greetings from Jacaranda Hotel Nairobi! Thank you for taking the time to review your stay with us. We work hard to maintain our standards of service and your feedback is very important to us in this regard. We will definitely work on improving...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 110 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 110 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (201)
Room & Suite (49)
Dining (40)
Pool & Beach (19)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
smistry
19 December 2016|
AnswerShow all 5 answers
Response from pooja02 | Reviewed this property |
You can ask the hotel as I see no problem if its available they have a telephone number and you can buy one of the lebara cards to call them or go online.
1
Vote
alwildflower3
11 July 2016|
AnswerShow all 5 answers
Response from James_B4876 | Reviewed this property |
No. There is a ceiling fan.
1
Vote
Room Tips
"I had a quiet room in a corner of the building, 112 and that I can fully recommend!"
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"Don't book a room here!"
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"views,site seen,services,foods"
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"Best view,good services,beach view,best food."
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