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Jacaranda Nairobi Hotel

Hotels.comUS$ 143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Jacaranda Nairobi Hotel
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389 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Mombasa, Kenya
Reviewed 1 week ago

Really friendly staff always willing to listen help and find solutions. Rooms in great condition. Could improve on quality of food for vegetarians. Overall a great experience. Would definitely recommend stay

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Helpful?
Thank mirav316
Reviewed 4 weeks ago

This hotel is located in one of the safest neighborhood of Nairobi at Westlands. With lots of entertainment options surrounding the hotel and a safe area for a short walk, this is ideal place to stay on a short business visit in Nairobi. Hotel per se the breakfast spread is wide and with variety. The staff at the hotel is...

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Thank Sunil W
Nairobi, Kenya
Reviewed 24 April 2017 via mobile

Nicely decorated garden restaurant across the street from the hotel. Long nice menu. Good service. Tried the grilled salmon with saffron sauce - but there was no saffron in the sauce, so the menu should be modified or the customer should be told that there is no saffron in the kitchen or that the chef forgot the saffron. But the...

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Thank Hans L
Reviewed 6 April 2017

Stayed here for two nights, lovely staff and hotel well placed in Westlands however the rooms let this hotel down badly dark and poky, very hard beds with bobbly polycotton sheets. Mini bar in room was not stocked. Baths only suitable for people of about 4 foot high and water was tepid. Much in need of a refurb.

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Thank Antonia F
Nairobi, Kenya
Reviewed 25 March 2017 via mobile

Visited Jacaranda for family lunch. The hotel is clean and well kept considering its an old facility. We had our lunch by the poolside; also very clean with updated changing rooms. There is a baby pool for the younger children which is great. The swimming attendant is friendly and very helpful, keeping a keen eye on the kids swimming. The...

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Thank Bettie G
Reviewed 25 March 2017 via mobile

One of the best hotel in the area parkland the staffs are very good and welcoming security is tight and nice the breakfast is an OK there is a big mall around sarit center where you can visit and other amenities around the area.

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Thank din s
Gloucester, United Kingdom
Reviewed 16 March 2017

Jacaranda has a colonial feel and is an oasis in this bustling city. There is an abundance of staff, the service is very good and the food is great. The grounds are well maintained and the pool area great for relaxing. The rooms are a little tired but the ceiling fan provided welcome relief.

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Thank hart662017
Surrey
Reviewed 12 March 2017

We stayed here twice, once on our way to safari and once on the way back.. this hotel is very basic. The check in process seems very long winded and I think they need more staff on the front desk. The reason we stayed here is we were on a package holiday with virgin holidays. I assume they used this...

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Thank jayjayb
Weil am Rhein, Germany
Reviewed 5 March 2017

Went there last week - Casino nearby has become extremely noisy with loud stupid music - lawn moving at 0900 when Casino music stopped at 0100 on a Suandy not very smart - credit cards terminal now working - breakfast buffet was looted by a bunch of sport's teams

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Thank Rotopal
Reviewed 1 March 2017

Gated hotel with friendly staff. The grounds are kept very clean. The rooms are not super luxurious, but they're clean. Breakfast was great on day 1, but was the same thing every other day. There is a mall just across the street from the hotel. Overall, not a bad stay.

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Thank Matnau

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jacaranda Nairobi Hotel

Address: Waiyaki Way, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 7,557 - ₹ 12,724 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Nairobi Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#17 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Jacaranda Nairobi Hotel staff and other travellers.
2 questions
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Questions? Get answers from Jacaranda Nairobi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are quite and with a nice view”
, 30 Apr 2017 | Read review
“They were all basic but if u don't like stairs go for lower floors. No lift”
jayjayb, 11 Mar 2017 | Read review
“Night club across from the rooms which face the front entrance until after 4.00 am”
angelad771, 1 Jan 2017 | Read review
“rooms on the upper floors have a good town view”
413calvinm, 30 Nov 2016 | Read review
“not above main lobby (security reasons), not view on swimming pool wher week end are for noisy families”
Rotopal, 29 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 143* /night
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Booking.comUS$ 195
Expedia.comUS$ 143
Orbitz.comUS$ 143
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*Disclaimer
Prices are for 1 room, 2 adults
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