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Villa Rosa Kempinski Nairobi

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Traveller (582)
Room & Suite (114)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Luxury
HOTEL CLASS
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1,062Reviews
638Photos
15Q+A
100Room tips
Traveller rating
  • 760
  • 236
  • 41
  • 13
  • 13
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Popular mentions
I have to admit, we were a bit on high alert about traveling to Nairobi. But that quickly faded once the driver sent from Kempinski was waiting for us at the airport. When we pulled up to the property, he explained that all vehicles are checked for safety before being allowed
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Response from AurelioGiraudo, General Manager at Villa Rosa Kempinski Nairobi
Responded yesterday
Thank you for the five out of five rating mskyla1. The team and I are thrilled to read that you have had an amazing stay with us. We appreciate you highlighting all the aspects of your stay that you were happy with including the arrival experience, comforts of your room, the food at Balcony Bar, Tambourin and your room service orders. Chef Nick, our Executive Chef will be most delighted with the wonderful comments on food. Thank you for also appreciating the housekeeping team, Maggie, Our Executive Housekeeper will share these positive comments with her team. We look forward to your return to the hotel and thank you for encouraging other travelers to stay at Villa Rosa Kempinski Nairobi. See you soon.
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Hotel's Favourite
For my first stay in Nairobi I have been advised to choose Villa Rosa, and the advice was right! The hotel has all the amenities and services of a 5 star luxury hotel: the rooms a large enough, some with a private terrace overlooking the city and a park nearby. The are well
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Response from AurelioGiraudo, General Manager at Villa Rosa Kempinski Nairobi
Responded 10 Sep 2018
Dear Aurel P, Many thanks for your review on your stay at Villa Rosa Kempinski Nairobi, and for also letting us know that you will return to stay with us. We look forward to your next stay. I will definitely share with our Executive Chef, Marius, that you were happy with the breakfast selection. Thank you for also appreciating the comforts of your room, the amenities and views overlooking the beautiful city of Nairobi. See you soon. Aurelio Giraudo
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It is not the first time to be in the facility but every time am there I am reminded of proper 5 star treatment. Beginning with the very friendly security check, The Valet, reception and the restaurants. Above all is the the spa, it's so amazing coupled with the amazing staff,
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Response from AurelioGiraudo, General Manager at Villa Rosa Kempinski Nairobi
Responded 5 days ago
Dear Explorer357335, Many thanks for the review and the rating. It's a pleasure to read that you enjoyed your experience at Kempinski The Spa. I will definitely share your kind words with the entire team especially Sarah, Debra. We look forward to hosting you on many more occasions. Best Regards Aurelio Giraudo
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Great hotel, comfortable and professional . Room very spacious well laid out, number if restaurants, great breakfast, friendly staff, good security an oasis in the chaos of Nairobi. Highly recommend for a business stay.
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Response from AurelioGiraudo, General Manager at Villa Rosa Kempinski Nairobi
Responded 1 week ago
Dear Z6498NTmichaelp, Many thanks for the review and rating. It's a pleasure to read that you had a great stay at the hotel. Many thanks for commending the rooms, breakfast and service. We appreciate you also recommending the hotel. The team and I look forward to hosting you once again in the coming days. Best Regards Aurelio Giraudo
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Just fabulous! Great service, right from the entrance Pauline at Lucca was professional and her welcome very warm. Delicious meals! Loved it !!! Staff was excellent , food was amazing - kudos to the chef!
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Response from AurelioGiraudo, General Manager at Villa Rosa Kempinski Nairobi
Responded 2 weeks ago
Dear Krystal M, Many thanks for the five bubble rating for LUCCA, our Italian restaurant. We are very pleased to read that you loved your dining experience and were also very happy with the service. I will pass on your kind words to the entire team at LUCCA. We look forward to hosting you once again in the coming days. Best Regards Aurelio Giraudo
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PRESIDENTIAL SUITE ROOM
Hotel courtyard
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12345623
I think they do. But i will advise you send an email directly to the hotel.
0 votes
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How far is the shopping mall and market away from the hotel?
Dear Gigglesbubbles, Many thanks for your question. Yes the nearest shopping mall and market are approximately five minutes away from the hotel this is when there is no traffic. When there is traffic this five minute drive can also take 30 minutes. Hope this helps.
0 votes
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Hello there, Is there a proper teenager club, PlayStation Xabox ..etc?
I would say no but you can check with the hotel. I never went into all their facilities but as far as I know I never heard of anything like that Wasim.
2 votes
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Have you any rooms with a jacuzzi bath in?
Dear graham m, We do have our presidential suite that has a jacuzzi. Please contact the hotel directly on +254 (20) 360 3000 should you require any further details on our presidential suite. Warm Regards
0 votes
Hi, Could you tell me how far the hotel is from the airport and how long the journey takes please?
Hi, The hotel is in the area called Westlands- to the west of the main business district of Nairobi roughly 10km from the airport. Like has been pointed out in two earlier answers, it really depends on when you arrive. If you arrive anytime between 10.00 pm till 6.00am, it should take you 30 minutes max to get to the hotel. Any time after that it can take up to 2 hours depending on how heavy traffic is
0 votes
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123
"Ask for a room facing away from the construction"
"Spacious room,clean,great view from the balcony"
"If you plan to have buffet dinner, go earlier or else you find food cold."
"Higher floors have the best view of westlands."
"All floors are quiet"
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12345620
PRICE RANGE
US$ 173 - US$ 359 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
200
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