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Chiromo Road, Nairobi 00800 Kenya
Hotel direct offer!125 ANNIVERSARY SPECIAL
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Traveller (784)
Dining (127)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villa Rosa Kempinski Nairobi
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Nairobi? Then look no further than Villa Rosa Kempinski Nairobi, a luxury hotel that brings the best of Nairobi to your doorstep.

Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Villa Rosa Kempinski Nairobi makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including room service, a rooftop terrace, and a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Shri Swaminarayan Mandir (1.0 mi) and Jamia Mosque (1.2 mi) make Villa Rosa Kempinski Nairobi a great place to stay when visiting Nairobi.

Travellers looking to enjoy some oyster can head to Seven Seafood & Grill. Otherwise, you may want to check out a southwestern restaurant such as Namaste India Restaurant.

If you’re looking for something to do, Nairobi Arboretum (0.6 mi) is a nice way to spend some time, and it is within walking distance of Villa Rosa Kempinski Nairobi.

We’re sure you’ll enjoy your stay at Villa Rosa Kempinski Nairobi as you experience everything Nairobi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English
Hotel links
Special Price:125 ANNIVERSARY SPECIAL

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
19Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
1377Reviews24Q+A100Room tips
Traveller rating
  • 1,023
  • 267
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  • 18
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Most Recent
Fredrick Nyongesa wrote a review May 2022
Mtwapa, Kenya31 contributions1 helpful vote
+1
The hotel amenities and staff are excellent. Breakfast at Cafe Villa was fantastic. Need to improve on dinner offerings are Tambourine restaurant. We like continental cuisine, which was lacking at the restaurant. The rooms are super clean and well maintained.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: The concierge team is excellent. If u arrive driving, they’ll pick ur bags and park your car for...
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 4 weeks ago
Dear fsnyongesa, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the feedback which is of value for us to make the necessary improvements. It's a pleasure to learn that you were happy with breakfast and housekeeping services. My team and I look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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gtsint wrote a review Mar 2022
ATHENS38 contributions26 helpful votes
Hotel's Favourite
Pre-covid it was supposed to be the most expensive, elite hotel of Nairobi. Post-covid the hotel suffers from the huge construction works that literally surround it, destroying the architectural beauty of the building and creating an unnecessary turmoil around the hotel. But believe it or not, I have stayed there 3 times since July 21 and the hotel feels better than ever; and there is a reason for that: Literally each one of the personnel is giving his/her best service performance, making the experience smooth, gentle and warmly hospitable (from the front desk, the concierge, the gym, housekeeping, restaurants etc) - everyone. Moreover, allow me also to make special thanks to Janet B. (breakfast chef) who everyday was eager to prepare my special requests in a manner that really made my week. Finally, the prices make more sense post-covid than before (with the exception of the hotel transfers which remain overpriced).
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Date of stay: March 2022
Rooms
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Service
Trip type: Travelled on business
Room Tip: no important differences between the rooms
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Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded 22 Mar 2022
Dear gtsint, Thank you for sharing with us that you have stayed with us on three occasions this year, and that each stay has been better than the previous. This feedback is most rewarding and encouraging for all colleagues at Villa Rosa Kempinski Nairobi. We value all feedback, and I have taken note of your message on the hotel transfers. As you are probably aware our transfers are carried out in elegant cars driven by executive drivers who are always on hand for our guests. Our cars come connected with Wi-Fi and Kempinski amenities. Transfer prices are also in line with that of our other hotels within our category in Nairobi. I do hope that we will be able to have the opportunity to host you once again in the coming days for yet another memorable stay. Best Regards, Petra Baumann General Manager
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Ashish G wrote a review May 2022
Delhi36 contributions48 helpful votes
The service at the lobby and there staff their are amazing. Martin and terizah and Kennedy and Anne are all amazing and very helpful. they are the only reason I still stay at Kempinski. but the one thing that the Kempinski always lags in is simple house keeping service. I still can't understand why the hotel is still not giving turn down service. they used to give it without you asking for it. honestly I don't understand how a 5 star hotel which charges 250 use a night requires you to constantly call and remind housekeeping the turn down service is a norm in 5 star hotels. it used to be provided alll the time earlier( have been staying here for 7 years now) but since covid started they say you have to ask for the service everyday. I don't understand how you can service the room in the morning and not spread covid but in the evening the guests are uncomfortable and hence they are not providing it. apparently evening turn down service increases covid. this was the logic given to me. on 3rd may 2022 , there was again no turn down service was provided. I came back to the room at 21:30 and asked why it wasn't provided. they told me someone is coming within 2 minutes to do it. nobody came, at 21:55 someone finally came. by that point I turned them away. such service is not expected from a reputed 5 star hotel. such experiences leave a sour taste and honestly it is very surprising.
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Date of stay: May 2022
Location
Service
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 4 May 2022
Dear Ashish G, Thank you for the review and rating on your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the feedback, and it's a pleasure to learn that you were happy with the service at Front Desk. Apologies for any inconvenience caused as a result of the housekeeping service, my team and I will look into the necessary actions to improve on this experience. My team and I look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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Jean-Philippe D wrote a review May 2022
3 contributions6 helpful votes
I stayed at this hotel four nights for a conference which took place there - did not think too much about it, with a perfect location for the conference and the Kempinski name it was likely to be an ideal choice. The experience was disappointing to say the least. Aircon was broken in the room for the entire stay. There was virtually no local food options on the menu despite having multiple restaurants. And price was double nearby hotels with just as good service. Not recommendable.
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Date of stay: April 2022
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 4 May 2022
Dear 330jeanphilipped, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the feedback which is of value for us to make the necessary improvements. I would like to personally apologize that your experience did not meet your expectations. I do hope that we will have the opportunity to host you in the coming days and share with you great memories of a stay at Villa Rosa Kempinski Nairobi. Best Regards, Petra Baumann General Manager
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jeniffer w wrote a review Apr 2022
1 contribution
A meal at the Lucca Restaurant is recommended. A higher commendation to sous chef Walter Ambaka. He was able to cater for my special health needs professionally. The food was well done and well presented.
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Date of stay: April 2022Trip type: Travelled with family
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 26 Apr 2022
Dear 50jenifferw, Thank you for taking the time to review and rate your recent experience at Lucca Restaurant. My team and I appreciate your positive feedback on your dining experience with us, and we look forward to hosting you once again in the coming days for even more memorable dining moments. Best Regards Petra Baumann General Manager
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Style85232 wrote a review Apr 2022
Cleveland, Ohio70 contributions28 helpful votes
Definitely the best hotel we have stayed in while in Kenya. The staff really do their best to accommodate everything you ask, you just have to ask. I only take away a star due to the price, the room features in addition to the amenities. We booked a balcony room, and by the photos it looks beautiful. When I’m fact I paid an added $60 a day to have a view of the newly built freeway and hourly traffic jams (with ample honking all night). Sitting on the balcony just smells of pollution with dust in the air and all you hear is honking. Other issues included that You are unable to go to the pool without calling ahead as they limit the number of people (understandable given Covid). The room service people were very nice but got every meal we ordered incorrect. However, even with all of that I still found it the best of the 6 hotels we stayed at in Kenya and would come back… however I wouldn’t waste money on the balcony room!
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Skip the balcony upgrade
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 3 Apr 2022
Dear Style85232, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate your positive feedback on the overall service at the hotel. This is motivating for us. I do understand your concerns regarding the balcony room, and that you felt for this particular stay you were not able to enjoy the benefits of a balcony room. We are anticipating having some landscaping done in front of the hotel, so that the Expressway is less of an eye sore. My team and I hope to have the opportunity to host you once again in the coming days and surpassing all your expectations. I would like to express our apologies with regard to incorrect room service orders, I will personally address this with my team. Best Regards, Petra Baumann General Manager
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Lily B wrote a review Mar 2022
1 contribution
We had a wonderful 10 days stay. From the first day we were welcomed with smiles by the concierge team and a beautiful and welcoming receptionist. The room was always kept clean and tidy apart from this one day our room was not made and we had to ask why and the hotel was sorry for that. No worries though!! One Mr. Peter was very thorough when cleaning our room and we would always find it sparkling clean. Other house keepers were doing a good job too but i didn't manage to get their names. The food was delicious and the chefs were always smilling a d welcoming especially Ms Janet Baswati who was always there to prepare delicious omelette for us. She is such a good hearted lady. The heated swimming pool was my favourite spot to hang around. The swimming pool attendants and gym instructors were so nice and ready to help when need be. I really enjoyed my stay and would look forward to visiting again.
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Date of stay: March 2022Trip type: Travelled with friends
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 31 Mar 2022
Dear Ranjiti2222, Thank you for taking the time to review and rate your 10 days stay at Villa Rosa Kempinski Nairobi. My team and I appreciate the feedback on the comforts of your room, overall cleanliness and service. Thank you for also commending the food at the hotel and the facilities. My team and I look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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Costa Maonei wrote a review Mar 2022
Johannesburg, South Africa35 contributions14 helpful votes
Great hotel, great stuff. Access and location not most ideal but once inside it is a home away from home. Boasts very friendly staff, lots of space for sitting and chatting, a wide variety of quality local and exotic dining tastes and has a fit for purpose gym and spa
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Travel is a bit hectic due to Nairobi traffic and a few security checkpoints including at hotel...
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Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded 18 Mar 2022
Dear CMaonei, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the positive feedback on your stay at the hotel and we look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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sabsi T wrote a review Mar 2022
1 contribution
The food at the balcony bar was amazing and tasty ..thanks to chef Jeremy ..who made a pita bread sandwich wch I told him to surprise me and he did it .and excellent cocktails from the bar Antony..will wish other guest to try out the pita bread sandwich . Will sure come back again for the same ...
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Date of stay: March 2022Trip type: Travelled on business
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Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded 9 Mar 2022
Dear sabsit2020, Thank you for commending your recent experience at Balcony Bar. My team and I look forward to hosting you for many more great moments at the hotel bar. Best Regards, Petra Baumann General Manager
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ritajeff wrote a review Mar 2022
Toronto, Canada198 contributions185 helpful votes
Villa Rosa aims to please and succeeds. Every aspect of this lovely hotel, from the exteriors to the smallest detail, strives for excellence and meets the bar. All service is professional, attentive and accommodating. Contemporary and light-filled spaces are very welcoming. Rooms are large and luxurious. Comfy beds encourage lingering before heading down to a sumptuous breakfast. An eclectic mix of local and international guests generates a lovely, vibrant energy. This is a happening place; such a refreshing change from many hotels that feel like merely an overnight transit before/after safari. We spent a few extra nights getting to know Nairobi, beginning with the National Museum, within an easy walking distance. We checked out some of the vibrant contemporary art scene of galleries and studios. And made time for the spa and a most memorable massage. All meals were appealing and delicious. And all kinds of dining opportunities exist in nearby neighbourhoods. And Villa Rosa's location, especially with the new by-pass road, is an easy drive from either Jomo or Wilson airports. Highly recommend Villa Rosa as your Nairobi destination. And stick around for an extra night or two.
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Date of stay: February 2022
Rooms
Location
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Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded 7 Mar 2022
Dear ritajeff, Such a pleasure to learn that you had a memorable stay with us, and thank you for recommending Villa Rosa Kempinski Nairobi as hotel of choice in Nairobi. My team and I hope to have the opportunity to host you once again in the coming days for yet another memorable experience. Best Regards, Petra Baumann General Manager
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PRICE RANGE
$209 - $300 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
200
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Frequently Asked Questions about Villa Rosa Kempinski Nairobi
Which popular attractions are close to Villa Rosa Kempinski Nairobi?
Nearby attractions include K1 Klub House (0.5 km) and Aloha Expeditions (0.1 km).
What are some of the property amenities at Villa Rosa Kempinski Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Villa Rosa Kempinski Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Rosa Kempinski Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Rosa Kempinski Nairobi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Villa Rosa Kempinski Nairobi?
Conveniently located restaurants include Lucca, Connect Coffee, and Tambourin.
Are there opportunities to exercise at Villa Rosa Kempinski Nairobi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Villa Rosa Kempinski Nairobi have airport transportation?
Yes, Villa Rosa Kempinski Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Rosa Kempinski Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Rosa Kempinski Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.