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BEST WESTERN PREMIER Nairobi

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#21 of 163 Hotels in Nairobi
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BEST WESTERN PREMIER Nairobi
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380 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Nairobi
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Showing 355: English reviews
Reviewed 25 December 2016

Was recommended this place as a good option to stay in Nairobi. It is out of the direct centre but located around many places to eat and shopping areas (if you want). Rooms are pretty good. Place is clean and tidy. The buffet breakfast is pretty good. There is a rooftop bar and pool although the drinks aren't cheap. What...

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Thank Tom M
Reviewed 14 December 2016 via mobile

After a 2 week budget safari, this hotel is exactly what we needed. Nice hot shower, super clean rooms, generous beds, heated roof top pool, great gym. The service was spectacular at reception and everyone speaks fluent english. Very safe and comfortable hotel.

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Thank Jaay22
Kigali, Rwanda
Reviewed 11 December 2016 via mobile

I have been twice here for a night upon arriving in and before leaving Kenya when I had to stay in Nairobi. Excellent value, very friendly staff, decent breakfast buffet, two restaurants, a bar and a gym. All you need, really. The rooms are well appointed, in the style of any modern business hotel. Security is taken very seriously. So...

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Thank Pascal C
Zurich, Switzerland
Reviewed 11 December 2016 via mobile

The only redeemable quality at this hotel is the incredibly friendly staff. Always smiling, always helping from the security to the restaurant. My first issue is the construction quality of the building. I was in room 604. Every fork or knife which fell on the restaurant floor above me could be heard. The alarm clock of my neighbor, also woke...

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Thank C_and_MH
Cape Town, South Africa
Reviewed 5 December 2016 via mobile

Stayed a few times now and have to say that I have no complaints at all. Friendly staff make a business trip that much more pleasant. Food and conference facilities are good and very accommodating. Roof top restaurant and bar is great.

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Thank baxmol
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for your online review. We are delighted you enjoyed your stay with us. Please stay with us again when in this part of Nairobi. Kind regards, Management

Mauritius
Reviewed 4 December 2016

I stayed at the hotel in March 2016 on a business trip. The hotel is very cozy and the rooms are of good quality and very spacious. The noise level is also low. The breakfast is nice, with plenty of options to choose from. And several times we had dinner at the rooftop restaurant, where the staff tried their best...

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Thank Poonam D
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Poonam, Thank you for staying with us in March, 2016. It is delightful to learn that you enjoyed our entire facility as well as the customer service. Please stay again with us in future and thanks too for sharing your review online. Kind regards, Management.

Kisumu, Kenya
Reviewed 30 November 2016

How can a good hotel like Best Western Premier Nairobi decide to just to change the TV package in the rooms to some TV package without sport channels showing English Premier League and Champions league? Have stayed here for many times before but this last stay was the worst. Stayed for two weeks, I had loong nights and a weekend...

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Thank domimutai
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Mr. Mutai, Thank you for staying with us and posting your review online. We apologize as you did not enjoy your last stay with us. We are currently working on TV channel options with the many players coming into play and will certainly do our best to make all our guests comfortable. We are sure that in the long...

Atlanta, Georgia
Reviewed 29 November 2016

Best Western is a lovely hotel with a great view of the city from the 7th floor lounge. The staff is very friendly and cooperative. Decent breakfast buffet as well as overall menu! The only issue is that it's located in a busy area with lots of traffic, so make sure you plan ahead! Free airport transport would be nice...

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Thank M Y
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for visiting our property and sharing your experience with the online audience. You could not be more than right that we have a breathtaking view of the city from our signature rooftop restaurant- "Mezzee". We appreciate your comments about our meals and noted your comment on offering free airport transport. This is something we...

Nairobi
Reviewed 24 November 2016 via mobile

I have come to love the hospitality accorded to guest's using the Meeting rooms. Yesterday I was very impressed by the organization of the staff. The IT staff especially Ruth and Shadravk were very helpful in setting up and connection to their internet. I admit their speeds are commendable.keep the good work. As for the restaurant staff. We loved the...

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Helpful?
Thank Daniel G
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Daniel, Thank you very much for your online review. We are very pleased that our IT team as well as the restaurant crew exceeded your expectations. We have noted your comment on the turnaround and will ensure that this is improved. Thank you and kind regards, Management

Reviewed 23 November 2016 via mobile

I love it all....the pool...the view ...the gym.....the food ...the accessibility....the customer service ....everytging is excellent. Couldnt have asked for a better place to reside after a looooooooonnnnnñngggggg week. Worth every penny. You should be here !!!

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Thank penelopeSanyu
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Penelope, Thank you very much for visiting our roof top facility. We are indeed pleased that you loved the pool, the view, the gym, the food,the accessibility as well as the customer service. That you have let the world know this is the place to be at is very much appreciated. Please visit us again in future. Thank yoou....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 

Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 00606, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Price Range: ₹ 9,812 - ₹ 13,375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
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Hotel Style:
#14 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Nairobi staff and other travellers.
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Questions? Get answers from BEST WESTERN PREMIER Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay the night so cannot assist”
 of 5 bubbles stavrosc846, 20 Jan 2017 | Read review
“The suite is spacious and comfortable”
 of 5 bubbles 45rita, 18 Jan 2017 | Read review
“7th floor view of the city is great”
 of 5 bubbles 87my, 28 Nov 2016 | Read review
“Not on 6th floor - returant and bor on top flor (7th) - it is very noisy!”
 of 5 bubbles MariusJ99, 23 Nov 2016 | Read review
“Higher floors (there are 6 floors with rooms) offer a better view”
 of 5 bubbles CraigBren, 25 Oct 2016 | Read review
5 of 5