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Red Cross Road South C, Bellevue, Off Mombasa Road, Nairobi 00100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (471)
Room & Suite (106)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#30 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.'
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Swahili
990Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Andrew O wrote a review Jun 2022
37 contributions10 helpful votes
+1
Great spot! Clean, safe, friendly staff. Nice facilities. A bit overpriced and the Johari breakfast team needs training. Difficult to get their attention so struggle to get coffee. Gym is super and room service great. I do recommend it for a stay
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Good place to stay but expensive
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Response from The Boma Hotel, Guest Services / Front Office at The Boma Nairobi
Responded 5 days ago
Dear AM Olivier, Thank you for sharing your experience with us through our Survey guest page As a valued guest of our hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Rest assured, we shall look into your constructive comments and shall take corrective measures to address the concerns. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Best regards, Yasmine Eid Maalouf - General Manager
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JuliaHubbel wrote a review Jun 2022
Eugene, Oregon809 contributions375 helpful votes
I've long learned to hope for quiet when I come to African cities, and one of my challenges has been to find a good hotel where sleep hygiene is honored. While that may seem less important than food, for me it's THE top priority. Without rest I am not going to be functional. That said, the Boma wasn't just that. The rooms are very large, spacious and generous, including a fridge for your own water and food as needed. The view was wonderful and people bent over backwards when I had an internet issue my second night. A move to a different room and problem solved. The breakfast buffet is a little too generous, meaning that you have to show some discipline when faced with so many choices. I had room service and the salmon was out of this world, done perfectly. All the staff were very eager to help, and people bent over backwards to be of service. If there was a small issue, I could call it in, someone was there to help in minutes, and always, the front desk would call to make sure that everything was taken care of. I've been in pleny of places where the first call never gets answered, so to have the desk make sure you are satisfied is a real commitment and very much appreciated. This is the third hotel I've tried in Nairobi and it will be my preferred hotel for future visits.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Room 2107 gave me internet issues, but that may not happen to you.
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Response from The Boma Hotel, Guest Services / Front Office at The Boma Nairobi
Responded 2 weeks ago
Dear Ms. Julia Hubbel On behalf of the whole team, we wish to thank you for taking the time to convey your comments about your experience during your stay with us. It warms our heart to know your experience on how you were captivated with our services and facilities. We really appreciate the fact that you highlighted the significant areas we have excelled upon such as the warm welcome of our colleagues, spacious and spotless large rooms and variety of food to choose from. Please rest assured that your wonderful compliments were shared to the team and this will certainly motivate us to keep providing a memorable stay to our valued guests. Once more, thank you for your feedback and we look forward to welcoming you back soon so as to be able to extend our hospitality once again. Best regards, Yasmine Eid Maalouf - General Manager
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Haydn185 wrote a review Feb 2022
Lincoln, United Kingdom315 contributions55 helpful votes
+1
My first choice when staying in Nairobi, for hotel and conference facilities. The team and their service levels are excellent, clean friendly and I will return again in May. Hotel rooms are clean and spacious, all you will ever need if not in the the will do their best to get you what you desire. Chef Alex makes a great Pizza and he and the other chef's will always try to offer something slightly different if you ask. Try it stay at The Boma and by staying you are also supporting Kenya Red Cross Society!
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Date of stay: February 2022Trip type: Travelled on business
2 Helpful votes1 Repost
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Response from The Boma Hotel, General Manager at The Boma Nairobi
Responded 27 Feb 2022
Dear Mr. Haydn, Thank you very much for your kind and positive review. We do appreciate your patronage and very much appreciate you taking your time to review our services. We shall share the same with our team members. We thank you for being an adent supporter for the Kenya Red Cross Society. We look forward in welcoming you again in May. Thank you.
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Tom wrote a review Feb 2022
1 contribution1 helpful vote
My stay at the Boma hotel was wonderful. The room was spacious and items replenished on time. I would highly recommend this great place with exceptional staff to friends and family. One thing to note, the bath tab in my room was kind of small. I can not speak of other rooms. Keep it up!!! Tom
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Date of stay: February 2022Trip type: Travelled with family
1 Helpful vote
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Response from The Boma Hotel, General Manager at The Boma Nairobi
Responded 27 Feb 2022
Dear Detosh, Thank you so much for the Perfect Rating that you accorded us. Your positive feedback is very much appreciated and shall be shared with the rest of the team. The bath tab issue has been noted and the matter is being looked into. Once again thank you for choosing The Boma Hotels and we do look forward to welcoming you again. Thank you.
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Zedi A wrote a review Feb 2022
Westlands, Nairobi, Kenya9 contributions4 helpful votes
Very nice ambience and good hotel staff. The hotel location is also convenient for people residing within the vicinity of the city. Good food and the hotel is well taken care of in line with the Covid-19 protocols.
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Date of stay: November 2021
1 Helpful vote
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Response from The Boma Hotel, General Manager at The Boma Nairobi
Responded 27 Feb 2022
Dear Zedia2013, Thank you for the Perfect Rating! We do appreciate you taking your time to give us a review and moreso we are humbled by the positive feedback you shared. We looking forward to hosting you again in the near future. Thank you.
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Enigma15 wrote a review Dec 2021
Cape Town19 contributions23 helpful votes
Great location, friendly staff, big rooms, very clean and comfortable. Breakfast is great and served quick and efficiently. Covid protocols are strictly observed. Great room service and the menu selection is satisfatory. This will be my stay when next in Nairobi.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 17 Dec 2021
Dear Enigma15, Thank you for the perfect rating and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we greatly appreciate all your compliments! We look forward to hosting you again during your next visit to Nairobi. Thank you for choosing the Boma Hotels.
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clinton p wrote a review Nov 2021
1 contribution
The stay was very good from all aspects except the driver service. This was expensive and we had an unpleasant incident whereby the 1 driver tried to get us to pay an extra US$30 to drop our guest off 2km from the hotel. This after we had paid US$ 150.00 for the day including airport drop off ? The driver was insisting in the payment. We spoke to reception and it was then agreed by a manager not to charge us. It left a bit of a bitter taste in the mouth.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 21 Nov 2021
Dear Clinton, Thank you for the perfect rating and for taking the time to share your valuable feedback with us. We are glad to hear that you enjoyed your stay with us. We apologise for this unacceptable error - in addition to the error being rectified by the reception and our manager, we will handle the issue internally to ensure it does not reoccur. We look forward to hosting you again soon. Thank you for choosing the Boma Hotels
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mickyg14 wrote a review Nov 2021
Largs, United Kingdom28 contributions27 helpful votes
Fanrastic hotel. Lovely staff. Nice pool and area. Great breakfast and food. Brilliant security. Lovely rooms and facilities . Special mention to Esther on reception...What a lovely girl and so friendly and helpful and efficient and professional. Also to my room cleaner Boniface...couldn't meet a nicer man and he did such brilliant job of making our room spotless and replenished. Stayed 9 days 9 till 17th November.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 18 Nov 2021
Dear Micky, Thank you for the perfect rating and for taking the time to share your brilliant feedback with us! We are thrilled to hear that you enjoyed a memorable stay with us. Your compliments are greatly appreciated and will be shared with Esther and Boniface. We look forward to hosting you again soon! Thank you for choosing the Boma Hotels
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Juliette M wrote a review Nov 2021
1 contribution
The Customer Service was SUPERB! I felt like a VIP :-)....The food was scrumptious, their freshly baked buns are to die for! However, the rooms need to be Zhuzhed up to give it a fresh/bright ambience. The towels were a bit worn out too. i will definitely come back again and I highly recommend it.
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 15 Nov 2021
Dear Juliette, Thank you for the high rating and for taking the time to share your wonderful feedback with us. Your compliments are greatly appreciated and we are delighted to hear that you had a memorable stay. Your comment on the ambience of our rooms and our towels has been duly noted, we will aim to improve on those points. We look forward to hosting you again soon! Thank you for choosing the Boma Hotels
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Terri L wrote a review Nov 2021
2 contributions
+1
Exceptional service brings us back!The BOMA is our top pick in Nairobi. Fantastic customer focus (all staff levels), a beautiful environment, and delicious food. The staff know us by name and we consider the hotel our Nairobi home. Give it a try!
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Date of stay: November 2021Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 15 Nov 2021
Dear Terri, Thank you for the perfect rating and for taking the time to share your feedback with us! Thank you for your compliments - we are thrilled to hear that we are your top pick in Nairobi. We look forward to hosting you once again! Thank you for choosing the Boma Hotels.
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PRICE RANGE
$90 - $123 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
148
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Frequently Asked Questions about The Boma Nairobi
Which popular attractions are close to The Boma Nairobi?
Nearby attractions include Playland Amusement Park (1.2 km), Lindberg Holidays and Safaris (0.7 km), and Capital Centre (0.9 km).
What are some of the property amenities at The Boma Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Boma Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Boma Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Boma Nairobi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Boma Nairobi?
Conveniently located restaurants include Big Five Restaurant & Bar, Nyama Mama - Capital Centre, and Johari Restaurant.
Are there opportunities to exercise at The Boma Nairobi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Boma Nairobi have an airport shuttle?
Yes, The Boma Nairobi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Boma Nairobi have airport transportation?
Yes, The Boma Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Boma Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Boma Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.