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Sarova Panafric

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Traveller (578)
Room & Suite (111)
Dining (61)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#6 of 241 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Sarova Panafric is a 4-star luxury hotel whose idyllic location allows for an immersive city experience without compromising on comfort and tranquility. The hotel is nestled in the midst of beautifully landscaped gardens a few minutes away from the humble buzz that is Nairobi's Central Business District and just 20 minutes from Jomo Kenyatta International Airport. All our 176 rooms showcase Afro-chic furnishings, while the hallways are adorned with wall art depicting contemporary Nairobi. Both the Flame Tree Restaurant - a Nairobi classic and the Pool Deck bar & lounge provide our guests with immersive dining choices. Our all-new Tulia Wellness Centre (featuring spa, fitness center, steam and sauna), superbly set amid tropical gardens and overlooking the pool depict our quest to offer holistic well-being of mind, body and soul in a serene environment. Our array of meeting rooms, tailored packages and dedicated personnel are all geared towards delivering inspirational conferencing experiences. Our carefully-crafted world-class facilities, friendly service and delightful cuisine set us apart as one of the very best in Nairobi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Bottled water
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English
1469Reviews19Q+A100Room tips
Traveller rating
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Nebraska97 wrote a review 26 Feb
134 contributions49 helpful votes
We have stayed here many times , although this lady visit has seen the hotel slide a little with standards. Checking in took ages and despite having made a booking weeks earlier we had to go for a drink whilst they found rooms. On other occasions of using reception there was a distinct lack of staff resulting in a longer wait than I'd expect. The pool area doesn't seem to be conducive to sunbathing and swimming as it is more of a back drop of corporate events and functions. The food was very good despite one evening of three plates being sent back as it was inedible . I have never ever experienced this with Sarova before. The overall impression I get is the priority is with corporate clients and functions rather than tourists. This the level of attention to detail has slipped sadly .
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacqueline wrote a review 13 Feb
13 contributions5 helpful votes
+1
The transformation after the renovations is completely worth it. I enjoyed my stay. Thank you Sheila for the amazing experience at Tulia. The Kiswahili breakfast,Thursday jazz and Sunday brunch made each day of the week filled with wonderful experiences.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Panafric is the place to be, it’s near the city centre and filled with amazing activities all...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 1 week ago
Dear Guest, Thank you for taking time to give us feedback. We are delighted to note that you sampled enjoyed our exciting themes highlighted giving you awesome good vibes. Look forward to hosting you again! Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yasuko I wrote a review 10 Feb
4 contributions
Among many hotels in Nairobi, I think Sarova Panafric Hotel is Number one! This hotel has a long hisory with high reputation, but we are enjoying newly rennovated facilities including Spa and Restaurants. Staff are so very professional. Room was cleaned perfectly and quick attendance at anytime. Hotel gardens are so beautiful. We can enjoy various kind of birds coming to flowers. Located in a very convinient upperhill, we can relax and enjoy. More than 100 % recommendable!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Gym and massage also very nice!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 1 week ago
Dear Guest, Greetings from Sarova panafgric hotel. Thank you for the wonderful feedback. We are elated to learn the team members went out of the way to ensure comfort & great hospitality. Look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eric R wrote a review 4 Feb
1 contribution
The Thursday Jazz night at Sarova Panafric was fantastic. The jazz music was lovely, the meat platter was amazing, and the happy hour is definitely worth a try. We were served by Augustus, aka Kaka, whose service was outstanding. Looking forward to the next Thursday Jazz!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Lovely ambience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 2 weeks ago
Welcome back! Thank you for the awesome feedback. My team will continue to endeavor to have you all enjoy the Jazzy Thursdays. We look forward to seeing you all Thursdays, bring a friend. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paolo F wrote a review Jan 2024
Paris, France13 contributions5 helpful votes
I had a great time at Sarova Panafric. The staff is very friendly. Benson, who welcomed me, was especially helpful and kind. The restaurant has a rich and varied menu. The rooms are comfortable, clean, and elegant. There is a modern and very well-equipped gym, and the pool is great. Highly recommended!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 2 weeks ago
Dear Guest, Thank you for visiting us. We are happy to have hosted you at the Sarova Panafric hotel. Am delighted to read you found the entire ambience welcoming & elegant. We thank you & look forward to hosting you again. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline A wrote a review Jan 2024
2 contributions
Hats off to Maureen and Charity at the Reception, and also to Safari and Nancy at the Flame Tree Restaurant for their professionalism, friendliness and courteousness. They went over and above the call of duty to assist my family and I (two of whom were ill) and generally ensure that our entire stay was comfortable.
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Date of stay: January 2024
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 2 weeks ago
Dear Guest, Thank you for your feedback. Am happy my team was helpful and made your stay memorable. Looking forward to hosting you again. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eric W wrote a review Jan 2024
1 contribution
Thank you Sarova Panafric for the Wonderful meal that you perfectly delivered. The breakfast was exceptional and top notch. The stuff were soooooo!! KIND. The service delivery and food production was on point. We EXPECIALY THANK the young man Maxwell Makau for making the day extra special for his personalized service and deligency during the day. He made a Special DAWA for our Senior Board members who had a small cold from the freezy morning and instantly did WONDERS and got the Board Members and VIP Foreign Guests liven up and go through their day energetic. Thank You Maxwell for the kind guester and may God reward you for your extra efforts.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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macey wrote a review Jan 2024
1 contribution
I stayed here as part of a school program for around a week and highly recommend! The staff are some of the kindest people I’ve ever met. They truly care about your happiness and well-being. I can’t thank Sarova Panafric enough for the incredible experience!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roselyne Simiyu, Other at Sarova Panafric
Responded 16 Jan 2024
Dear Guest! Thank you for Preferring to stay with us and for the invaluable feedback. We are delighted to know you had an incredible time staying with us. I also appreciate the kind words you have selected to describe our staff. You are always welcome back to visit and enjoy our truly Refreshing African Hospitality. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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C8490HWmike wrote a review Jan 2024
London, United Kingdom8 contributions
ALL the members of the team at Sarova Panafric were terrific during our recent stay. Welcoming and always extremely helpful. With smiles! The security people; everyone on reception, the pool attendants, the women at Tulia Spa, the various people working in the restaurants – especially everyone who prepared and worked on NY eve dinner and celebrations. We could name some specially - but the point is that really all of them were great. Please pass on our thanks - and well done!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roselyne Simiyu, Other at Sarova Panafric
Responded 15 Jan 2024
Dear Guest, Happy New Year! Thank you for taking time out to share with us such amazing feedback! We are excited to read that your entire stay with us was memorable and that the team wowed you. We look forward to hosting you again at the Sarova Panafric Hotel. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mark t wrote a review Jan 2024
Buenos Aires, Argentina8 contributions9 helpful votes
We had an amazing time at the Sarova Panafric! We would highly recommend this hotel, as the location is great, the staff were simply amazing. Thank you so much Leonard and Annetta’s (sorry to mispronounce!) for your amazing service at the front desk and concierge. We so appreciate you! Thank you so much!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronnie K, General Manager at Sarova Panafric
Responded 11 Jan 2024
Dear Guest, Happy new year! Thank you for taking time to stay with us at the Sarova Panafric hotel. We are happy to note that our fellow associates Leonard & Agnetta were readily available to assist you making your stay memorable. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹13,928 - ₹16,913 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sarova panafric hotel nairobi, sarova panafric nairobi, panafric hotel nairobi
LOCATION
KenyaNairobiUpper Hill Estate
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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SAROVA PANAFRIC (Nairobi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sarova Panafric
Which popular attractions are close to Sarova Panafric?
Nearby attractions include Nairobi Gallery (0.8 km), All Saints Cathedral (0.3 km), and Nairobi Gallery (0.4 km).
What are some of the property amenities at Sarova Panafric?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sarova Panafric?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sarova Panafric?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sarova Panafric?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Sarova Panafric?
Conveniently located restaurants include CJ's Koinange, Flame Tree Restaurant, and Mama Rocks Gourmet Burgers - Mega Mall.
Are there opportunities to exercise at Sarova Panafric?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sarova Panafric have airport transportation?
Yes, Sarova Panafric offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sarova Panafric located near the city centre?
Yes, it is 0.9 km away from the centre of Nairobi.
Are any cleaning services offered at Sarova Panafric?
Yes, dry cleaning and laundry service are offered to guests.
Does Sarova Panafric offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.