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Sarova Stanley

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#8 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Sarova Stanley
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1,056 Reviews from our TripAdvisor Community

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Showing 938: English reviews
Rochester
Reviewed 25 March 2015

From the moment we were greeted at the airport by smiling faces after 2 long grueling flights, we felt welcomed and appreciated by the staff at Sarova Stanley. We slept well in the comfortable bed and had a delicious buffet breakfast in the historic restaurant. We were walking around the hotel on our own, marveling at it's 'old school' history...

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Helpful?
1Thank Emptynest2
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support, patronage and time taken to share your review with us. We are glad that your stay at Sarova Stanley was wonderful. We are proud that we got to share our rich heritage with you as we all believe this to be our mandate to share both the story of the Sarova Stanley, and...

Johannesburg, South Africa
Reviewed 19 March 2015

I have stayed in the Stanley regularly over the last 10 years, and I must give it to them that they have maintained their hospitality, service and amenities. The rooms are spacious, comfortable and well equipped with everything you may need on a trip. Staff are super helpful and restaurants, gym and pool is of a very high standard.

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1Thank Deon63
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear guest, Thank you for your loyalty and support over the years. We are glad we have been able to meet your expectations and to have fulfilled all your needs during your stay with us. We endeavor to make this your home away from home and look forward to hosting you during all your future visits.

Reviewed 19 March 2015 via mobile

Beautiful, well appointed, and comfortable. The staff was extremely friendly and very helpful! The amenities were up to date without losing the classic charm of the hotel. The rooftop restaurant and pool in particular were a standout. I would stay there again.

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Helpful?
1Thank mschoyen
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and your time taken to share your review. We are glad that you enjoyed our Pool Deck restaurant on the 5th floor as well as our heated swimming pool. We look forward to hosting you again in the near future during which time we would love to share with you our heritage tour.

Madison, Wisconsin
Reviewed 17 March 2015

Found the staff helpful, accommodation spacious and inviting. Fixtures and television were updated and not shoddy. Per my request was put into a quiet, corner room away from traffic and wasn't disturb once. Room service was fast and overall a great experience. Highly recommended.

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1Thank iriekenny
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest. Thank you for making us your preferred hospitality partner and for the time invested in writing and sharing your review with us. We are glad to note, that you enjoyed our heritage character of spacious living, and appreciate your recommendation. We look forward to host you again.

Abu Dhabi, United Arab Emirates
Reviewed 11 March 2015

I have checked several 5 star hotels in central Nairobi and the Stanley is definitely the best choice. The location is perfect, in the centre of the CBD, within a short walk of banks and shops, the Masai and Central markets and a number of supermarkets, bars and restaurants. As others have said its greatest asset is its staff. They...

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1Thank savvy_dave
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley and for the time taken to share your review coupled with your recommendations. We are glad that you were able to experience a variety of our offerings and are hence best placed to share on first hand. It was indeed an honor to host you and we...

Istanbul, Turkey
Reviewed 10 March 2015

Very good choice for both business and leisure as well. Rooms are spacious, food is very good. Reliable internet connection. Breakfast buffet is a treat with Kenya coffee. Staff is friendly and helpful.

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Helpful?
Thank Murat E
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for making us your hospitality partner and for taking your time to share your review with us. We are glad to note that you enjoyed our heritage aspects both in size of the rooms, quality of food and most critical is the character of our associates. We look forward to host you again in the near...

Canada
Reviewed 5 March 2015

After 4 stays of 2-4 nights over the course of January and February 2015, I found my myself looking forward to being 'home' at the Stanley in between heading off on my next adventure. It is all the things you would expect in a hotel of this caliber, so I won't go into amenities, clean comfy beds etc. What I...

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Helpful?
1Thank CanadaFran4kenya
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s an honor to have had the pleasure to host you at the dawn of the year. Accept our appreciation for choosing us as well as for your continuous patronage of the Sarova Stanley. We are elated to note that we meet your expectations, and that you felt at home whilst with us. We will share your review...

Rowlands Gill, United Kingdom
Reviewed 4 March 2015

I accompanied my husband on his return to east Africa after a gap of over 40 yrs (he was a long haul tour operator then) and we stayed here for 3 nights so he could compare then and now. he says he was not disappointed. the location for city centre was superb although everytime you ventured onto the streets of...

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Helpful?
1Thank linda d
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s a delight to read your review; first to learn of your husband’s tour operator days and the fact that this time you were joined him, crowned by his approval of then and now. Certainly the city has grown and with it the hotel. We are proud to retain the hotels heritage for our returning guests, new guests...

Pune, India
Reviewed 23 February 2015

Wow! That’s the start I can say about Stanley during my five weeks stay in Nairobi in Dec 2014. It was a business trip but what a great homely feel with royal service and hospitality. Special things to mention about Stanley are like great location right into heart of the city, cheerful ambience, tasty food, wi-fi and most importantly loving...

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1Thank Swapnil G
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Sarova Stanley during your recent business trip. We have, with pleasure, shared your sentiments with both Ms. Elizabeth and Ms. Cecilia who were both excited and happy to read the same. Both the city and the hotel sprung at the same time frame and the city grew around...

Brussels, Belgium
Reviewed 18 February 2015

The hotel's facilities are certainly good enough. Nice gym and pool. Comfy room with great housekeeping. Reliable wi-fi - occasionally even fast-ish. But staff (especially Monica in security) is the draw here and really went out of their way to help me when I was foolish enough to leave a sport jacket a continent away and had a job interview...

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1Thank peripateticwon
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s indeed a joy to read about your experience whilst with us. We too realize that our most cherished pillar is our associates. To whom nothing is too much to ask. Ms. Monica was excited to read of your mention for what she considered to be just part of her everyday’s job. We all hope that the interview...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 10,859 - ₹ 16,691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Stanley staff and other travellers.
7 questions
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ca
ca
4 months ago
Bedfordshire
over a year ago

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Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel can arrange for ground transportation, if needed.”
 of 5 bubbles onideman, 25 Feb 2017 | Read review
“Better to ask for inside halls or Club rooms”
 of 5 bubbles gilkla79, 18 Feb 2017 | Read review
“Avoid 517 if you want good wifi and privacy”
 of 5 bubbles 847TonyM, 17 Feb 2017 | Read review
“The higher a floor the better and if budget allows, take one of their classic themed suites”
 of 5 bubbles Safariafficionado, 13 Feb 2017 | Read review
“Depends if you want to view life in Nairobi or the quiet courtyard - both great!”
 of 5 bubbles AfricaCarol, 6 Feb 2017 | Read review
5 of 5