Fairview Nairobi
Bishop Road, Upper Hill, Nairobi 00100 Kenya
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairview Nairobi
Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#30 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Fairview Hotel is owned and operated by the City Lodge Hotel Group. It is Nairobi's most popular four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Classic
Quaint
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
10Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
1516Reviews16Q+A100Room tips
Reviews
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Most Recent
The Fairview Hotel provided my organization with a full week of conference facilities, hotel rooms and dinner reception. The staff was so kind and flexible with last-minute changes. The location is ideal, since it is close to the airport and transfer from and to the airport was arranged as well.
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Date of stay: June 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 27 Jun 2022
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They hosted my colleagues for a conference. They called to make sure they get the correct number of participants to know the room to book us at. We even postponed the conference to the following day and they did not charge us. very cooperative staff. I would recommend them.
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Date of stay: June 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is a beautiful green haven in the heart of Nairobi city centre. You feel serene and relaxed from the moment you arrive, walking on pretty pathways through tropical plants and giant palm trees. There are several restaurants so you can mix up your meals and there was a huge array of options for breakfast, catering to all cuisines. They also gave me a paper bag and takeaway coffee for the mornings I was rushing out for early meetings. Every member of staff I met was friendly and helpful, I will definitely come here again next time I'm in Nairobi, and would encourage anyone going to stay here.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 30 May 2022
Thank you for staying with us. We are glad you enjoyed the classic ambience of the hotel, our helpful and friendly staff as well as the hotel's location. We look forward to giving you a warm welcome again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Has state of the art accommodation and conferencing facilities. The hotel is very beautiful indeed. I loved the meals too. Friendly staff. The guests were satisfied with everything and looked forward to staying at Fairview in the future.
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Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Quiet environment
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 17 May 2022
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Has the best conference facility in the city. well equiped and condusive working environment with a good ambiance. The meals are the best having variety to choose from. the staff are so friendly and prompt.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The proximity to the CBD is ideal, the conference rooms are of good standards. However the quality of food served at the buffet restaurant did not live up to its expectation. From someone who spends most of the time on business travels, you could tell there was something amiss.
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Date of stay: March 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Upper floor rooms are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 22 Mar 2022
Thank you for staying with us and for the constructive review. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After the security check(s), you arrive to a lovely place, lush and green in the middle of the hubbub and busyness that is Nairobi. It seems a world apart. The grounds are impeccably kept and the service is excellent. There are a few different food restaurant options on site, and the breakfast bar is excellent. We stayed in a separate apartment on the ground floor and near the pool and it was quiet and pleasant. Easy to enjoy!
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Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 7 Mar 2022
Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a formal dinner/award presentation at the hotel and the Pango restaurant at Fairview hotel was the perfect location. The dinner set up was amazing and my guests particularly enjoyed the live pasta station and the background music from the pianist Wesley. Thank you Anne, Dennis and the rest of the team for the facilitation. Kavete
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 27 Jan 2022
Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have held two conferences at Fairview Hotel. I would recommend this place for everything. Their staff is amazing at ensuring you have a great experience whether your are a business guest or tourist. An amazing place to hold a conference and feel rejuvenated by the gardens and greenery at the same time. We actually held our event in large tents on one of their lawns, tested folks for COVID every morning and used masks. This is a rarity to find this kind of facility in Nairobi. Their food is healthy and I love that they use recylcable/reusable glass water bottles, that the staff does collect and reuse at the hotel. That saves so much in plastic waste. Even when I am putting on the conference, I feel like I am going on a retreat when I am at the Fairview. So, if even I can feel relaxed while on site, I know that others will have a great time there as a base to catch your safari or conduct other business in Kenya.…
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Date of stay: November 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Just speak with the event manager and say you'd like a nice room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Public Relations Manager, Marketing at Fairview Nairobi
Responded 17 Jan 2022
Thank you for staying with us! We appreciate your appraisal of our team, hotel facilities and hotel location. Thank you for taking the time to write a detailed and pleasant review. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All restaurants and bars are closed except the front restaurant. Breakfast buffet is closed. A la carte breakfast is available (not included). Room service by internet or What’sApp only. My form was “lost” due to “Internet issues” and then filled wrongly. Alcohol is available at the front restaurant, but no “cocktails.” Staff say the hotel is closing for the holidays due to low demand, and then, when asked, say nothing re the actual sale of the property to (apparently) the Intercontinental Hotels chain (intercontinental Nairobi is closed). We have no idea whether our room rate was reduced to reflect all of the above. Would not have booked at the Fairview had we been told. Booking was made by phone locally a couple of weeks before the stay - so the hotel had ample opportunity to inform us of the actual situation. Only a handful of other guests were at the hotel. Depressing.…
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Date of stay: December 2021Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairview Hotel Nairobi, Other at Fairview Nairobi
Responded 20 Dec 2021
Dear Valued Guest From the outset, I would like to thank you for taking time to share your feedback. It gives me the opportunity to address and rectify our shortcomings. Please allow me to shed light on your feedback and concerns. The Fairview Hotel is open for business, we are not closing down our operations. Breakfast is inclusive in the room rate and is served in our Giuseppe restaurant opened daily between 06:00 hrs and 10:00 hrs. Regarding room service, as part of our COVID protocols we introduced QR codes for online ordering of meals. This not only allows guests to order meals from any location of the hotel but also reduces touch-points associated with using the room phone during this COVID period. However, guests are free to order through telephones available in all rooms. December is typically a slow month for most hotels in Nairobi. Based on this, for the period 10th December 2021 to 4th January 2022, we are operating one restaurant to serve in-house guests. We have however ensured to incorporate menus from all our restaurants to cater for the guests’ preference. Thank you for choosing the Fairview Hotel. We sincerely apologize for the inconvenience and trust that this incident has not hindered your future relationship with the Fairview Hotel. Please do not hesitate to contact me directly on fvnairobi.gm@clhg.com should you require any further information. Kind regards and best wishes Fairview Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$184 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairview hotel nairobi
LOCATION
KenyaNairobiUpper Hill Estate
NUMBER OF ROOMS
127
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Claim Your Listing Frequently Asked Questions about Fairview Nairobi
Which popular attractions are close to Fairview Nairobi?
Nearby attractions include Nairobi Gallery (1.0 km), All Saints Cathedral (0.5 km), and Mugie Ranch (1.2 km).
What are some of the property amenities at Fairview Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Fairview Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Fairview Nairobi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Fairview Nairobi?
Conveniently located restaurants include Sikia Fine Dining Restaurant, Baraka Restaurant, and Flame Tree Restaurant.
Are there opportunities to exercise at Fairview Nairobi?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairview Nairobi have airport transportation?
Yes, Fairview Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairview Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairview Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Fairview Nairobi?
Many travellers enjoy visiting The Galton-fenzi Memorial (1.2 km) and Dedan Kimathi Statue (1.6 km).