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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Stayed here several nights before and after Safari......staff are very professional and attentive. Grounds are very much like being in a garden with beautiful plants and flowers throughout. Rooms were in good condition and nicely appointed, especially the bathrooms. Meals are excellent and the dining...More
We chose the Norfolk over some of the more modern hotels because, frankly, when visiting East Africa, experiencing a glimpse of what life used to be here for colonial visitors is an interesting history lesson. Instead of some sterile modern hotel, the Norfolk has splendid...More
2 Thank FareGlitches_dot_com
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 4 weeks ago
Dear FareGlitches_dot_com,
Thank you for taking time to share your candid experience of our property.
We are delighted to note that your hotel experience was made to be a memorable one at the Norfolk and up there amongst the best with the rest of the...More
One night wasn't enough at the fairmont. Such a welcoming safe environment. the service was second to none and the rooms were incredible. The food and the level of service was exceptional. Such a welcoming atmosphere. Thank you for staying off our honeymoon in a...More
Review collected in partnership with fairmont.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed at this hotel for one night as a stop over and boy was it something after a long flight we could not have wished for anything more.
The hotel is absolutely spotless and the room was so nice slippers and robes and chocolates awaited...More
Thank Sharan B
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 2 days ago
Dear Sharan B,
Thank you for choosing to stay at Fairmont The Norfolk for a one night stop over and taking the time to share your feedback. We are delighted that you were happy with the room, the breakfast and service from the staff. The...More
I stayed at the Norfolk for three nights in the beginning of my trip to Kenya and one night on my return. I loved coming back from cab rides through the horrible traffic or walking back from the Nairobi Museum and entering the green and...More
Review collected in partnership with fairmont.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Lynda R
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 2 days ago
Dear Lynda R,
Many thanks for posting a review on Fairmont The Norfolk.
The team and I are delighted to read that you enjoyed your stay and appreciated the property as an “oasis of gardens in the middle of Nairobi”. I know the team will...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 191 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#6 Family Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#7 Business Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
170
Reservation Options
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