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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    3/12/2017 4/12/2017
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    US$ 315
    US$ 300
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    US$ 315
    US$ 315
    Traveller (361)
    Room & Suite (97)
    Dining (73)
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    #12 of 169 hotels in Nairobi
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (899)
    There are newer reviews for Nairobi Serena Hotel
    See the most recent reviews
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    331 - 335 of 814 reviews

    Reviewed 15 January 2015

    The hotel is very nice compared to other 5 star hotels in Nairobi. The staff is helpful and offers an excellent service. The X-mas decoration was also very nice, almost like home. The pool and garden is very nice and good maintained. The rooms are...More

    Thank Dav C
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 27 February 2015

    We thank you for your review and the time taken in writing it.The positive comments are motivating and we have shared them with the entire team. Thank you for the business support and we hope to host you again in the near future. Daniel Kang'u...More

    Reviewed 8 January 2015

    Nice little hotel with a great interior (slightly outdated by international standards, but very nice by local standards). Good bar area with comfortable seats and spaces. Nice little garden to walk around in. Great choices at breakfast and dinner too, with good service all round....More

    Thank Premsy
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 27 February 2015

    We sincerely appreciate the feedback regarding your stay with us last year.The entire team is delighted that we met your expectations and made your stay memorable. We thank you for the opportunity you gave us to be of service to you.My team and I are...More

    Reviewed 4 January 2015

    We stayed here at the start of our safari and it as a very nice place the food was great it was also nice to have a place with a gym so we had time to pump up. The food was very nice and the...More

    1  Thank Shirley M
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 27 February 2015

    Thank you for the great feedback. we appreciate that you chose Nairobi Serena as the Launch pad of your Kenyan safari.I have shared your amazing experience with the team and they are delighted that we all met your expectations. We promise you the very best...More

    Reviewed 3 January 2015

    We started our holiday it this hotel. We felt very safe staying here and appreciated the security in place. The room was spacious, comfortable and clean. We enjoyed the restaurant and relaxing by the pool after our tours. Very friendly staff.More

    1  Thank LHW108
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 27 February 2015

    It is with great pleasure that we receive your feedback.Thank you for commending our security. It gives us pleasure to know our guests can relax in a secure environment while in the hotel.The service team is also delighted that they matched your expectations. Thank you...More

    Reviewed 24 December 2014

    My wife and I stayed two nights at the start of our safari. This hotel stacks up against their competition very well. Hotel staff was very polite and obviously well trained. The location is central, and convenient. Our room was comfortable and well appointed with...More

    2  Thank Drocton
    Fairmont The Norfolk
    1,076 reviews
    #11 of 169 hotels in Nairobi
    1.0 km
     
    Fairview Hotel
    1,302 reviews
    #3 of 169 hotels in Nairobi
    0.7 km
     
    InterContinental Nairobi
    1,062 reviews
    #17 of 169 hotels in Nairobi
    0.5 km
     
    Best Western Plus Meridian Hotel
    300 reviews
    #12 of 169 hotels in Nairobi
    1.0 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$ 219 - US$ 318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Nairobi
    • #6 Spa Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • #7 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Agoda, Cancelon, Hotwire, Orbitz, getaroom.com, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveller (361)
    Room & Suite (97)
    Dining (73)
    Pool & Beach (32)
    Hotel & Grounds (240)
    Bathroom (9)
    Business Centre & Event Rooms (5)
    Nearby
    Fairmont The Norfolk
    1,076 reviews
    1.02 km away
     
    Best Western Plus Meridian Hotel
    300 reviews
    1.05 km away
     
    InterContinental Nairobi
    1,062 reviews
    .54 km away
     
    Fairview Hotel
    1,302 reviews
    .70 km away
     
    Nearby Restaurants
    Kengeles Lavington Green
    87 reviews
    .49 km away
    Pango Brasserie at the Fairview
    100 reviews
    .69 km away
    Bhandini Restaurant
    65 reviews
    .49 km away
    Flame Tree Restaurant
    96 reviews
    .53 km away
    Nearby Attractions
    Nairobi Gallery
    67 reviews
    .38 km away
    Central Park
    63 reviews
    .20 km away
    Uhuru Park Nairobi
    13 reviews
    .13 km away
    Natural World Kenya Safaris
    1,077 reviews
    .47 km away
    Ask a question
    Questions & Answers
    Ahmed F
    17 September 2017|
    AnswerShow all 8 answers
    Response from angeldust54 | Reviewed this property |
    we only stayed for one day and night but there is other lounges and out side space and the bar you could have meetings, lovely hotel
    1
    Vote
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    11 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Room Tips
    "Ask for a room overlooking the park if you like to see the big birds!"
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    "Try to get a room with no adjacent occupant behind the TV wall."
    Read review
    "Ask for room facing the garden"
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    "A very central place to stay in a very busy city."
    Read review
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