We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nairobi Serena Hotel

Traveller (461)
Room & Suite (124)
Dining (94)

Overview

AMENITIES
Free Wifi
Free parking
Breakfast Buffet
Air conditioning
Pool
Non-smoking rooms
Restaurant
5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
31 Mar1 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$ 217.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c049c77e1e7340d3b72236b9719a46e3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302552,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[42448495],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":3,"year":2019},"checkout":{"day":1,"month":4,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":238,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c049c77e1e7340d3b72236b9719a46e3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":295,"lowestMetaPrice":217,"additionalPartner":false,"highestMetaPriceDisplay":295,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":295,"lowestMetaPrice":217,"highestMetaPriceDisplay":295,"hotelName":"Nairobi Serena Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMwNDljNzdlMWU3MzQwZDNiNzIyMzZiOTcxOWE0NmUzIiwiQUlLIjoiY2IwM2QxMGI3M2MzNDVlYjlhMzE5ZmM1NmJhZTMzNDQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "31/03/2019", "checkOut": "01/04/2019", "lowestPrice": "US$ 217", "hasDates": true, "hacComplete": true, "contentIdMappings": {"42448495":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"],"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (997)
Filter reviews
901 results
Traveller rating
488
331
54
16
12
Traveller type
Time of year
LanguageEnglish
More languages
488
331
54
16
12
Show reviews that mention
All reviews very nice hotel room service lovely pool long flight african art breakfast buffet city hotel public areas an oasis pool side busy city rooms are comfortable central location main restaurant safari trip masai mara maghreb
FilterEnglish
Updating list...
1 - 5 of 901 reviews
Reviewed 4 days ago

To be clear I didn't really spend a lot of time at the hotel. My flight got in around 10:00 I got to the hotel a little before 11 went almost right to sleep woke up at 6:00 the next morning had breakfast and then...More

Date of stay: February 2019
Thank Lee L
Reviewed 1 week ago via mobile

Beautiful hotel with hygienic rooms . Very good food and ultra fast service combined with extremely courteous staff. Only gripe they need smoking rooms. Should try their lamb recipes and the staff go out of the way to help you and arrange things

Date of stay: March 2019
Thank FrankyF114
Reviewed 1 week ago

We arrived for our first night at the Serena around 11:30 p.m. and were quickly escorted to our room. All we wanted to do was get in bed, but there was a loud electronic chirping sound emanating from a locked cabinet, so I called the...More

Date of stay: February 2019
Thank JillClardy
Reviewed 2 weeks ago via mobile

After a long flight from NY we landed and made our way to The Serena Hotel. Once inside the secured gates, we were greeted with assistance with our bags and given juice. The rooms are modern and very clean. The most wonderful part of this...More

Date of stay: February 2019
Thank Karmacat9606
Reviewed 3 weeks ago via mobile

Though the hotel has been around for ages which in itself is a plus point, it has been recently refurbished and is upto speed with modern 5 star standards. Cuisine is pretty good too with the poolside restaurant offering a variety of meals and lunch...More

Date of stay: February 2019
Thank AllenMart65
View more reviews
About
Description
Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite More its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room service
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air conditioning
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
183
Price range
US$ 197 - US$ 377 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
183
Price range
US$ 197 - US$ 377 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi

Photos

Traveller (461)
Room & Suite (124)
Dining (94)
Pool & Beach (37)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 196 nearby hotels
LAICO Regency Hotel
248 reviews
.41 km away
InterContinental Nairobi
1,329 reviews
.53 km away
GemSuites State House
35 reviews
.54 km away
Sarova Panafric
954 reviews
.55 km away
Nearby RestaurantsSee all 762 nearby restaurants
CJ's
205 reviews
.62 km away
Flame Tree Restaurant
125 reviews
.53 km away
Mandhari Restaurant
84 reviews
.26 km away
Bhandini Restaurant
81 reviews
.51 km away
Nearby AttractionsSee all 842 nearby attractions
Mugie Ranch
12 reviews
.49 km away
Nairobi Gallery
74 reviews
.38 km away
All Saints Cathedral
42 reviews
.26 km away
Uhuru Park Nairobi
30 reviews
.13 km away
Questions & Answers
Ask a question
Inspire828735
25 October 2018|
AnswerShow all 2 answers
Response from martinab381 | Reviewed this property |
yes
0
Votes
lindajp
23 June 2018|
AnswerShow all 2 answers
Response from RichardMPeters | Reviewed this property |
It’s about 12miles and an almost a single road the entire way. Nairobi traffic can be terrible though. Arriving late evening on a Saturday I’ve done the drive in 25 minutes. Leaving to go home late evening also on a... More
2
Votes
Nate05
12 January 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
0
Votes

Room Tips

"higher floors are less prone to street noise"
jadedtravelista
16 Nov 2018
Read review
"Can't go wrong with the accommodations, staff and food!"
TravelOftenNJ
13 Nov 2018
Read review
"The best view would be a room overlooking the public park"
phil-krop
24 Oct 2018
Read review
"Staff are all friendly and smiles. Buffet has great selections."
Kosing2015
12 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing