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    Hilton Nairobi

    Mama Ngina St, Nairobi 00100, Kenya
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    1/10/2017 2/10/2017
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    Traveller (357)
    Room & Suite (129)
    Dining (55)
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    Overview
    • Excellent21%
    • Very good34%
    • Average26%
    • Poor13%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Best Western Plus Meridian Hotel
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    #12 of 167 hotels in Nairobi
     
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    1,019 reviews
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    Sarova Stanley
    1,162 reviews
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    Arkland Palace Hotel
    10 reviews
    #131 of 167 hotels in Nairobi
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,269)
    There are newer reviews for Hilton Nairobi
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    351 - 355 of 1,117 reviews

    Reviewed 6 December 2015

    A very pleasant place to stay right smack in the middle of the city. The staff are friendly and the rooms are spacious and quiet. It is a two-minute to the Masai market on Saturday mornings. The lobby is spacious. And the gym is compact...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank John X
    Response from martin v, General Manager at Hilton NairobiResponded 11 December 2015

    Dear guest, We thank you for choosing to stay with us at the Hilton Nairobi and I am very glad that you enjoyed our great hospitality and facilities. It was truly a pleasure to serve you, and we look forward to welcoming you back to...More

    Reviewed 3 December 2015

    This building has NOT been updated since 1970. Its SO old, and everything is falling off. The food is very average. Breakfast buffet is good. This is the worst room I've ever seen. Even the red roof inn motel is better. I call my 4...More

    Thank AgnitaPandian
    Response from martin v, General Manager at Hilton NairobiResponded 11 December 2015

    Dear Guest, We thank you for taking the time to share your valuable feedback with us, and we do appreciate your critical feedback and this will go a long way to improve our standards and service delivery to our guests. Unfortunately the physical state of...More

    Reviewed 2 December 2015

    The rooms were very dated and did not seem completely clean (probably due to the aged carpets and tub). We were very disappointed to see that this hotel was not up to Hilton standards (I am a Hilton HHonors member), except for the price. We...More

    Thank Evaristo-Lopez
    Response from martin v, General Manager at Hilton NairobiResponded 8 December 2015

    Dear guest, We thank you for taking the time to share your valuable feedback with us, and we do appreciate your constructive feedback and this will go a long way to improve our standards and service delivery to our guests. Referring to your comment, regretfully...More

    Reviewed 29 November 2015

    Wonderful place to be in. The conference facilities are upto date, extremely helpful staff! The room are quiet and cosy to be in. The internet is fast and realiable both the wifi and cable. My room faced the busy Nairobi streets, thus at night when...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Ruth M
    Response from martin v, General Manager at Hilton NairobiResponded 8 December 2015

    Dear Guest, It is great to read that you had a an excellent stay with us here at Hilton Nairobi and we are glad that you were satisfied with your overall experience. Thank you for acknowledging our great customer service and hospitality of our team...More

    Reviewed 26 November 2015

    The meals were very good and service at the reception was excellent. The rooms however were another story. Very old decor that looked like the 60's. The bedding was musty and smelled a bit. It wasn't comfortable to sleep in. The smell on the pillow...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Andrew W
    Response from martin v, General Manager at Hilton NairobiResponded 30 November 2015

    Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. We are glad to note that our meals and great customer service at the reception were to your liking. We, however regret to note your comment that the...More

    Best Western Plus Meridian Hotel
    264 reviews
    #12 of 167 hotels in Nairobi
     
    InterContinental Nairobi
    1,019 reviews
    #19 of 167 hotels in Nairobi
     
    Sarova Stanley
    1,162 reviews
    #8 of 167 hotels in Nairobi
     
    Arkland Palace Hotel
    10 reviews
    #131 of 167 hotels in Nairobi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Free Parking
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 109 - US$ 178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Nairobi
    • #27 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Ctrip TA, Hilton EMEA, Agoda, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Hilton Nairobi Hotel Nairobi ,
    • Hilton International Nairobi ,
    • Nairobi Hilton International
    Add Photo Photos
    Traveller (357)
    Room & Suite (129)
    Dining (55)
    Pool & Beach (25)
    Hotel & Grounds (169)
    Bathroom (37)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
    Best Western Plus Meridian Hotel
    264 reviews
    .64 km away
     
    InterContinental Nairobi
    1,019 reviews
    .67 km away
     
    Sarova Stanley
    1,162 reviews
    .24 km away
     
    Arkland Palace Hotel
    10 reviews
    .16 km away
     
    Nearby Restaurants
    Teriyaki Japan
    22 reviews
    .10 km away
    Thai Chi Restaurant - The Stanley Hotel
    283 reviews
    .26 km away
    Nairobi Java House Downtown
    164 reviews
    .19 km away
    Exchange Bar
    47 reviews
    .26 km away
    Nearby Attractions
    National Archives
    128 reviews
    .08 km away
    American Embassy Memorial Garden
    92 reviews
    .25 km away
    Tom Mboya Statue
    24 reviews
    .09 km away
    Guided Nairobi City Tours
    86 reviews
    .26 km away
    Ask a question
    Questions & Answers
    Evan K
    2 August 2017|
    AnswerShow all 7 answers
    Response from Mark W | Reviewed this property |
    Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
    2
    Votes
    RachaelMcFar
    31 July 2016|
    AnswerShow all 4 answers
    Response from rotimi o | Reviewed this property |
    I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
    0
    Votes
    RachaelMcFar
    31 July 2016|
    AnswerShow all 6 answers
    Response from Hatteras H | Reviewed this property |
    Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
    1
    Vote
    Room Tips
    "Vast view of Nairobi"
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    "Go for higher floors for a nice view of Nairobi"
    Read review
    "Go for the higher floors, the rooms are more spacious"
    Read review
    "As a HHonors member you can use the excecutive lounge. Great place to have a drink and enjoy some peace and..."
    Read review
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