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Hilton Nairobi

PricelineUS$ 124*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 151*
US$ 124*
US$ 126*
US$ 126*
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Hilton Nairobi
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1,176 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Nairobi
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Showing 1,032: English reviews
Seoul, South Korea
Reviewed 13 October 2015

We stayed at Hilton Nairobi for a night on our way to Masai Mara. Booked a King Hilton Deluxe and were upgraded to a Queen Junior Suite with a HHonors gold tier. In terms of the property, it wasn't that impressive as I already knew that the hotel's quite old and small before the stay. However, we really liked its...

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Helpful?
Thank eqdtrd
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us having you as our guest, and thank you for choosing to stay at the Hilton Nairobi. We are glad that you were very satisfied with your overall experience. Thank you for the nice comment you make about our team members great customer service and we are delighted to read that our lobby...

Asheville, North Carolina
Reviewed 12 October 2015

I was sent here when a flight was cancelled and despite all the hassle and frustration at the airport, was impressed the airline was booking us at the Hilton. But when I arrived, I understood that the Hilton in Nairobi is not reflective of Hilton Hotels elsewhere. The room smelled like mildew, the furniture and decor has clearly not been...

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Helpful?
Thank katiemorris828
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure to welcome you at Hilton Nairobi and thank you for taking your time to share your experience with us. Regrettably, we have not been able to meet your expectation during your stay, as stated in your detailed review; my sincerest apologies for this. We truly value your honest feedback and will be used to...

Port Louis Mauritius
Reviewed 11 October 2015

As i were on business trip, I really appreciate the service and the round about, everything is near restaurant, money changer, shops etc. I did not try hotel restaurant but I did visit it on day and it was very interesting price wise not bad. I would certainly recommend anyone there. Only situation is traffic jam.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Boolakee
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. We are glad that you were very satisfied with your overall experience and appreciate that you liked the location. We thank you for your compliments regarding Hilton Nairobi being a reference hotel. Believe me, it is comments such as yours that make all...

Mumbai, India
Reviewed 3 October 2015

One of the "Must Stay Hotels"......highly recommended for business as well as family travellers. Variety of food with great taste to make you come back.....Best of all is the stafff - very caring and quick on-time service to add. Please do stay here to see the difference.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Umesh K
martin v, General Manager at Hilton Nairobi, responded to this review

Dear guest, Thank you very much for your candid review of your recent stay at Hilton Nairobi. It was a pleasure for us having you as our guest. We are glad to note that you were very satisfied with your overall experience, and appreciate your excellent comment about the great taste of our food and customer care. We also thank...

New York
Reviewed 1 October 2015

Though in a very crowded area,the service in the hotel was excellent.It also meant that there are a lot of stores around. The executive lounge staff,epecially Irene and Faith were very gracious ,professional and courteous.They catered to every need ,right down to arranging for mobile top up cards. Will definitely be back.

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Helpful?
Thank Kabyr
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your wonderful experience with us about your stay at the Hilton Nairobi. We are very glad that you were satisfied with your overall experience. We thank you for the excellent compliments you make about our team members hospitality, and especially for mentioning our executive lounge team, Irene and Faith for their great customer care....

madrid, Spain
Reviewed 27 September 2015

Everything ok but the wifi (only under paid) and the bathroom needs a renovation. The swimming pool is incredible and the bar near it, very confortable. Buffet is complete and healthy. Nice views and excellent situation in the CBD of Nairobi

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Marta Alvarez M
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience with us about your stay at the Hilton Nairobi. We appreciate your compliments about our healthy meals and facilities. We truly value your comments and they will be used to improve our guests’ experience. We look forward to welcoming you back again soon. With kind regards, Yours sincerely MARTIN VOSKAMP I General...

nairobi, Kenya
Reviewed 26 September 2015

during my stay in nairobi , i experience good and great in all and also in my staying in the hilton hotels whom all staff was very kind and professional. if i will come back in nairobi sure that i will stay in hilton hotel but asking abordable price for us

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abdoulfatah Abd... A
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, I would like to personally thank you for taking the time to write your comments and to share your excellent review. We are glad to note that you were very satisfied with your overall experience, and delighted to see that you enjoyed our team members hospitality and service. I am happy to say that our team is dedicated...

Durban, South Africa
Reviewed 23 September 2015

Shocking service by all staff. I have stayed in the Hilton Hotel in Nairobi twice now and first time was incredible. But the second and last time I stayed there, suddenly WiFi came at a cost, the gym was full of non-hotel guests and there was no management controlling how the machines were being treated. Also a 'personal trainer" wearing...

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Helpful?
Thank j_lendrum
martin v, General Manager at Hilton Nairobi, responded to this review

Dear guest, It was truly a pleasure to serve you and we thank you for taking the time to share your valuable feedback with us. At Hilton, we greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. I would like to personally apologize for the series of unfortunate incidences that you...

Durban, South Africa
Reviewed 21 September 2015

Its a good location hotel entire theme looks old age, Also for business stay wifi is not free in rooms and you need to run to public area for free access Almost entire staff was very welcoming and helpful, Food quality is regular, dinner buffets are very low on spread of choice but they run a theme buffet so if...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AbhishekDahiya
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and helpfulness of our team members to your liking. We however note that in some areas we have not been able to fully meet your expectation, we continually do our very best to ensure our guest satisfaction. Rest...

Nairobi, Kenya
Reviewed 20 September 2015

Great service, great staff. The quality of the rooms and location convenient. Delicious meals and humble welcome by the staff. Hotel rooms spacious, well lit. Provided with daily newspapers. Staff guidance and everything within the hotel makes the reason for return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jack W
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It is great to hear that you had an excellent stay with us here at Hilton Nairobi. Thank you for acknowledging our great customer service and hospitality of our team members, and we are happy to see that our facilities and location is to your liking. We are glad that you were satisfied with your overall experience. Thank...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 8,095 - ₹ 11,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Priceline, Agoda, Cancelon and HotelQuickly so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#16 Spa Hotel in Nairobi
#26 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Nairobi staff and other travellers.
9 questions
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Questions? Get answers from Hilton Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top most room have the best view of Nairobi”
victork2542016, 20 Apr 2017 | Read review
“Rooms are quite well furnished and comfortable.”
Nyiel, 12 Apr 2017 | Read review
“The higher the better”
IanS521, 12 Apr 2017 | Read review
“Room on the top floors to get excellent views of downtown Nairobi”
Sundncr, 28 Mar 2017 | Read review
“I advise travelers to choose room from 7th floor and above”
benjamind467, 9 Mar 2017 | Read review
5 of 5
Priceline
US$ 124* /night
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Booking.comUS$ 126
TravelocityUS$ 126
TripAdvisorUS$ 126
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*Disclaimer
Prices are for 1 room, 2 adults
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