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What you can expect during your stay
- Face masks required for guests in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Nairobi
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#55 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Solarium
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
VIP room facilities
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Dutch, German
Location
Full view
97Great for walkers
Grade: 97 out of 100
70Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
1629Reviews14Q+A100Room tips
Reviews
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Most Recent
Trekker2020 wrote a review Jul 2022
Washington DC, District of Columbia1953 contributions346 helpful votes
Much has been written about the old furnishings of this hotel. The issue is more of maintenance than age in my view. The curtains for example were very dusty and should have been washed ages ago, same thing with the carpet. However, the hotel offers something nice that seems rare everywhere else: Excellent customer service. I arrived early and was given a room right away, 1710. I was upgraded without asking and the staff members at the front desk were professional, polite and knowledgeable. This professionalism is across all the staff of the hotel. Everyone was helpful and attentive and made my stay a delight. Only issue I encountered was that the gym seemed bit abandoned and there was no towel service, sauna or showers available. This used to be a nice feature of this hotel.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
You want to stay here for the exceptional customer service! I love this property for its central location, friendly staff, and amenities. You'll want to linger at the Travelers restaurant; the decor transports you to the era of dreamt of Africa.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Got to know that the hotel is planning to shut for good soon only after my check in . The rooms have been kept clean but signs of wear and tear is everywhere .The bathrooms are in a pathetic condition with cockroaches . The staff is good and doing their best .
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel itself was good. It has a beautiful lobby and a couple of great restaurants in it. The rooms we occupied were kind of small and weirdly shaped because the hotel is a circle but it was clean and comfy. The downside was that it is smack in the center of the city and a round-a-bout that was always congested! It took Uber drivers and taxis FOREVER to get to us and because traffic was always so congested around the hotel most drivers asked us to get out and walk so they could avoid getting trapped in the circle. It was conveniently located near a trustworthy and well stocked ATM (ABSA) and we felt safe for the most part walking around.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Right in the center of the city, room are old but well maintained. Executive lounge service is poor. Breakfast is good at main restaurant. Hotel operators excellent. Good laundry service. Overall good stay. Pool side too is okay. Quality of food is good
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The rooms were very clean and the hotel staff are very friendly. Especially those at the front desk. I spotted a few minor rusty fittings in the bathroom but they definitely didn’t impact my comfort. I stayed in two different rooms at different times within a week and both rooms had great views when you look out the window.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I liked the samosas but they must grow. No one to welcome you unless you go straight and sit. New hotels are coming up and they need to bench mark with whats new not to assume they have been there long enough. Unless they are targeting the 1950s only we also want to enjoy the services.
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Date of stay: May 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Hilton Nairobi is ideally located right in the centre of the Central Business District, and though it may no longer be as glamourous as it probably once was, the friendly and helpful hotel staff are a great compliment to the hotel. Two employees of note whom I would like to commend for their great service are Delvin and Mafanta both in the breakfast. team. The rooms were clean and pleasant too, i would definitely stay at this Hilton again.
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel staff were great. Disappointed by lack of breakfast as a necessary item for staying. I stayed in other hotels during my visit in Kenya and all served this item without complications. You could offer the most basic and people will be happy
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
They locked the gate for me for picking guests at the hotel gate, the gateman and Nicholas the receptionist made me pay 700 kes for the parking and picking guest who are travel agents and had come to view the hotel to bring future clients. They really despised me and I felt really bad as a tour driver the way they handled me and rude talking to the agents from USA. Can't reccomend the hotel, there service to other agents. How are you expecting the hotel to survive and get more clients when are rude to people who were marketing you.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$109 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton nairobi hotel nairobi, hilton international nairobi, nairobi hilton international
LOCATION
KenyaNairobiNairobi Central Business District
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Hilton Nairobi
Which popular attractions are close to Hilton Nairobi?
Nearby attractions include National Archives (0.08 km), Jamia Mosque (0.5 km), and Imax (0.1 km).
What are some of the property amenities at Hilton Nairobi?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Nairobi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Nairobi?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hilton Nairobi?
Conveniently located restaurants include Thai Chi Restaurant - The Stanley Hotel, Thorn Tree Cafe, and K'Osewe Ranalo Foods.
Are there opportunities to exercise at Hilton Nairobi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Nairobi have an airport shuttle?
Yes, Hilton Nairobi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Nairobi have airport transportation?
Yes, Hilton Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Nairobi?
Yes, dry cleaning and laundry service are offered to guests.