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InterContinental Nairobi

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Traveller (402)
Room & Suite (173)
Dining (34)
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Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,127)
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All reviewsindian restaurantthe club loungeterrace restaurantpool barroom servicecentral locationpool sidebusiness triprooms are nicebreakfast buffet isenjoyed my staymasai maraihgsecuritysafariconciergegym
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351 - 355 of 1,024 reviews
Reviewed 4 February 2016

Being a business man I travel, host visitors and business partners to my country and carry out meetings within hotels and networking. Naturally in the process I have had a chance to visit and stay at several local hotels. The problem is that on two...More

Thank Anthony C
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 8 February 2016

Dear Anthony C, Thank you for taking time to write a review and for your comments in regards to the usage of the Business Centre. I understand we had addressed this issue previously, kindly allow me to get in touch with you directly to discuss...More

Reviewed 27 January 2016

I stayed 3 days in the Intercon hotel, while I was on a business trip in the region. The staff was very attentive, the pick-up was hitch free organized with very friendly drivers with excellent English. As I was for business there, the wifi connection...More

Thank Ralitsa_nbg
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 29 January 2016

Dear Ralista_nbg, Thank you for taking time to write your review on your recent stay in our hotel. It is a pleasure to receive fantastic comments about our colleagues’ thoughtfulness, comfort of your room and warm reception in the hotel. I am also delighted to...More

Reviewed 27 January 2016 via mobile

As one would expect of this brand, the hotel has very little about it that feels kenyan. You could be almost anywhere in the world with a few exceptions. These are that the staff are unbelievably helpful and polite. They seem to feel that you...More

Thank Capie_Tours
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 29 January 2016

Dear Capie_Tours, Thank you for taking the time to write your review on your recent stay. It gives me joy to learn that you found our colleagues welcoming and supportive. The entire team is pleased to receive your compliments. I truly appreciate your comments regarding...More

Reviewed 26 January 2016 via mobile

The room I was checked into makes a motel 6 to look inviting. The twin beds Were so rickety with the springs digging into your back. Basically a safari bed in a 5 star hotel. The room was so old that the upholstery had holes....More

Thank Clesh V
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 29 January 2016

Dear Clesh V, Thank you for taking the time to give us feedback on your stay. I truly appreciate your observations regarding the condition of facilities in your room and make a sincere apology for the discomfort. We are working on a plan to upgrade...More

Reviewed 25 January 2016

The people and service at the hotel are great. We had a very attentive pool attendant, waiters and Francis who went out of his way to make my mum's birthday fab!! Nice fairly heated pool. Only, I repeat only drawback were the filthy pool area...More

Thank Hilo13
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 28 January 2016

Dear Hilo13, Thank you for taking time to give us feedback. I am glad to receive fantastic remarks about our colleagues’ outstanding service and particularly, Francis. I truly appreciate your comments regarding the condition of our pool changing facilities. I regret the discomfort experienced. We...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 130 - US$ 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 130 - US$ 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (402)
Room & Suite (173)
Dining (34)
Pool & Beach (18)
Business Centre & Event Rooms (25)
Questions & Answers
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Laura F
15 April 2018|
AnswerShow all 4 answers
Response from LoubieLoo1 | Reviewed this property |
Hi used Ks at bar used $ to pay deposit on safari trip
0
Votes
Megan J
11 October 2017|
Answer
Response from Dieter_Franke | Property representative |
Dear Megan J, Warm greetings from InterContinental Nairobi! Thank you for taking the time to write to us. Wilson Airport is approximately 5 kilometers from our hotel via Uhuru Highway. Depending on the time of the day... More
0
Votes
Megan J
11 October 2017|
AnswerShow all 4 answers
Response from Dieter_Franke | Property representative |
Dear Megan J, Thank you for your inquiry. We have a Sauna and Steam room. Our Fitness Centre is located at the basement level of the hotel. I do hope that you will enjoy our services at the facility. Kind... More
0
Votes
Room Tips
"All views are good"
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"the room I stayed was excellent. the refreshments and entertainment in the room were excellent"
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"Large old but well functioning rooms"
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"Is located in the downtown core so you can walk to a lot of interesting places."
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