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    InterContinental Nairobi

    City Hall Way | PO Box 30353, Nairobi 00200, Kenya
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 55
    US$ 215
    US$ 160
    US$ 177
    US$ 177
    Traveller (318)
    Room & Suite (137)
    Dining (30)
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    Overview

    • Excellent24%
    • Very good41%
    • Average21%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Hilton Nairobi
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviews (950)
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    311 - 315 of 950 reviews

    Reviewed 27 June 2015

    Paid about $148 per night, not inc breakfast or tax [breakfast $22] Good: 1. fast checkin/out 2. hot water hot, cold water cold 3. comfy beds and pillows 4. AC/heat functions well 5. wireless seems good 6. nice selection of restaurants 7. not a bad...More

    Thank mickey m
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear mickey m, Thank you for giving us wonderful feedback on your recent stay with us. I appreciate your positive observations about our exceptional service, thoughtful and supportive colleagues, efficient internet service, comfort of room facilities and diverse F&B outlets. I have also noted with...More

    Reviewed 27 June 2015 via mobile

    The security guards and check was quite amazing. Having an Indian restaurant in the hotel was a treat with good food. Good customer support. Rooms are old and needs an upgrade as per the Intercon standards. Proximity to business place is good.More

    Thank KeshavLakhotia
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear KeshavLakhotia, Thank you for writing your review regarding your stay in our hotel. I am delighted to receive positive observations about Security service in the hotel and the location of the hotel. It gives me joy to learn that you found time to enjoy...More

    Reviewed 23 June 2015

    In the reception area there is a lively atmosphere with piano player in the evenings and a good bar. The concierge is fantastic, very helpful and keeps his promises. However, once out of the limelight, the rooms are tired and badly need renovation. They are...More

    Thank jane1storm
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear jane1storm, Thank you for taking time to write your review regarding your recent stay. It gives me joy to know that our Concierge team was welcoming and supportive to you. I am also happy with your positive observations about the pleasant ambiance in the...More

    Reviewed 23 June 2015

    Building is old. There are so many, many prostitutes during weekends. But these are not the main concern. Insanely slow services at restaurants are the concern. Can you guess how long it takes to prepare Caesar salad? 30 minutes. Pasta? 45 minutes. I won't stay...More

    Thank Henry W
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear Henry W, Thank you for giving us feedback on your recent stay in our hotel. I truly appreciate your valued comments since this is the most efficient way for us to target areas of shortfall and consistently improve on our services. Our ultimate goal...More

    Reviewed 22 June 2015 via mobile

    I have Stayed for about 5 months in this Hotel. It is in the City Center. Reaching Westlands, Parklands or even Mombasa road from this place is very easy. They have good restaurants including famous indian restaurant BANDHANI. Nairobi's Biggest Casino is located in the...More

    Thank Satish C
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear Satish C, Thank you for your wonderful comments regarding your stay with us. It gives me great pleasure to know that you enjoyed your stay. Thank you for choosing our hotel to be your Home Away from Home. I am happy to learn that...More

    Hilton Nairobi
    1,176 reviews
    #27 of 161 hotels in Nairobi
     
    Sarova Stanley
    1,089 reviews
    #8 of 161 hotels in Nairobi
     
    Fairmont The Norfolk
    933 reviews
    #6 of 161 hotels in Nairobi
     
    Crowne Plaza Hotel Nairobi
    549 reviews
    #21 of 161 hotels in Nairobi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 147 - US$ 242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in Nairobi
    • #12 Romantic Hotel in Nairobi
    • #20 Business Hotel in Nairobi
    • #22 Luxury Hotel in Nairobi
    Photos
    Traveller (318)
    Room & Suite (137)
    Dining (30)
    Pool & Beach (16)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    _wasimakram2041
    What is distance from JKIA to hotel? How much time it would take to reach hotel from Airport at 2100 hrs. And at 1200 hrs afternoon from hotel to JKIA.
    25 April 2017|
    Answer
    Response from Dieter_Franke | Property representative |
    The distance from JKIA to Intercontinental Nairobi is 16Km via Mombasa Road. It takes 30 to 45 min at 12 noon or 2100hrs.
    0
    Votes
    SAMER_MM
    Hi , do the hotel have smoking rooms ? KR
    27 March 2017|
    Answer Show all 3 answers
    Response from Dieter_Franke | Property representative |
    Dear KR, Thanks for your contact. No we do not have smoking rooms. We have a designated smoking area at the Makuti Bar by the Pool.
    1
    Vote
    lindajp
    Hi, Does anyone have an email address for the InterContinental Nairobi? ( I have IHG's--need the hotel's.) Thanks.
    27 December 2016|
    Answer
    Response from TStiller | Reviewed this property |
    Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help... More
    1
    Vote
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    Room Tips
    "Higher is better, less noise from the very busy street and huge parking lot at the front"
    Read review
    "I am not sure may be top floor (7th) with a city view"
    Read review
    "choose the rooms facing the poolside for pleasant views"
    Read review
    "Ask for a room away from the lift shafts"
    Read review